1. Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Chameye C410 4K PTZ Conference Room Camera. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.
Figure 1: Chameye C410 4K PTZ Conference Room Camera
2. Product Overview
2.1 Key Features
- 4K UHD Resolution: 1/2.5-inch CMOS sensor with 8.51 megapixels, delivering 4K (3840x2160) up to 30fps.
- 10X Optical Zoom: Provides 10x optical zoom and 16x digital zoom for clear images from various distances.
- AI Auto-Tracking: Supports body tracking and auto-framing to keep the presenter in focus.
- Multiple Video Output Interfaces: USB3.0, HDMI, and IP video output.
- Power over Ethernet (PoE): Power, control, and video/audio transmission over a single network cable.
- Easy Control: IR remote control with 10 preset positions, and web interface for comprehensive settings.
- Wide Compatibility: Works with major video conferencing software like Zoom, Teams, OBS, vMix, and more.
- Flexible Installation: Supports Desktop, Tripod, Wall, and Ceiling mounting.
Figure 2: Overview of Chameye C410 Product Features
2.2 What's in the Box
- Chameye 4K PTZ Camera
- IR Remote Controller
- USB3.0 Cable
- LAN Cable
- Wall Mount/Ceiling Mount Bracket
- Power Adapter
- User Manual
- Control port terminal box
Figure 3: Included Accessories and Components
3. Setup & Installation
3.1 Connectivity
The Chameye C410 camera offers various connection options:
- TF Card Slot: For local video recording.
- HDMI Output: For direct video output to a display.
- Line In: Audio input.
- NET (LAN/PoE): Ethernet port for network connection, control, and Power over Ethernet.
- USB 3.0: For high-speed connection to a computer (plug and play).
- USB 2.0: Supports connection of an omnidirectional microphone for audio output.
- RS422+RS232: Control ports for external PTZ controllers.
- DC 12V: Power input if not using PoE.
Figure 4: Chameye C410 Rear Panel Connectivity
3.2 Power over Ethernet (PoE)
The camera supports PoE, allowing power, control, and data transmission through a single Ethernet cable when connected to a PoE-enabled network switch or injector. This simplifies installation and reduces cable clutter.
Figure 5: Power over Ethernet (PoE) Connection
3.3 Mounting Options
The camera can be installed in various configurations to suit different environments:
- Desktop: Place the camera on a flat surface.
- Tripod: Attach to a standard tripod using the mounting screw hole.
- Wall Mount: Use the provided wall mount bracket.
- Ceiling Mount: Use the provided ceiling mount bracket.
Figure 6: Flexible Installation Methods
3.4 Initial Network Setup
Upon connecting the camera to your network via the Ethernet port, it will typically acquire an IP address via DHCP. To access the camera's web interface:
- Determine the IP address assigned to the camera (refer to your router's connected devices list or use a network scanning tool).
- Open a web browser and enter the camera's IP address.
- Log in using the default credentials (usually username: admin, password: admin).
- From the web interface, you can configure network settings, view live feeds, and control camera functions.
4. Operating Instructions
4.1 Remote Control Functions
The included IR remote control allows for direct manipulation of the camera's pan, tilt, and zoom functions, as well as setting and recalling preset positions.
- Pan/Tilt/Zoom: Use the directional buttons and +/- zoom buttons to adjust the camera's view.
- Preset Positions: The camera supports 10 preset positions. To set a preset, move the camera to the desired position, then press 'SET' followed by a number (0-9). To recall a preset, simply press the corresponding number.
- AI Tracking: Press F3 to activate AI tracking and F4 to deactivate it. Tracking speed can be adjusted (1-10).
Figure 7: Remote Control for Preset Settings
4.2 AI Auto-Tracking
The AI auto-tracking feature enables the camera to automatically follow a presenter, ensuring they remain centered in the frame. This is ideal for dynamic presentations and lectures.
- Activation: Use the remote control (F3) or the web interface to enable AI tracking.
- Body Tracking & Auto-Framing: The camera identifies and tracks human subjects, adjusting its pan, tilt, and zoom to maintain optimal framing.
- Deactivation: Use the remote control (F4) or the web interface to disable AI tracking.
Figure 8: AI Auto-Tracking in Action
4.3 Software Compatibility
The Chameye C410 camera is compatible with a wide range of video conferencing and live streaming software, facilitating integration into existing setups.
- Video Conferencing: Zoom, Microsoft Teams, Google Meet, Voov Meeting, CISCO WebEx.
- Live Streaming/Production: OBS Studio, vMix, YouTube, Facebook.
- Protocols: Supports VISCA, PELCO P/D, and other protocols for advanced control.
Figure 9: Compatible Software Applications
4.4 Official Product Video
Video 1: Chameye 4K PTZ Conference Room Camera Overview. This video provides a visual demonstration of the camera's features and functionality, including pan/tilt/zoom, AI tracking, and connectivity options.
5. Specifications
| Feature | Description |
|---|---|
| Brand | Chameye |
| Model Number | C410 |
| Video Capture Resolution | 4K (3840x2160) |
| Photo Sensor Technology | CMOS (1/2.5 inch, 8.51 MP) |
| Optical Zoom | 10X |
| Digital Zoom | 16X |
| Pan/Tilt Range | Pan: ±170°, Tilt: -30° to +90° |
| Connectivity Technology | HDMI, USB3.0, IP/LAN (PoE) |
| Special Features | AI-Auto Tracking, USB3.0 Plug and Play |
| Video Capture Format | MP4 (H.264/H.265 encoding) |
| Supported Audio Format | AAC, MP3 |
| Storage | TF Card (SD) |
| Product Dimensions | 11 x 9 x 9 inches |
| Item Weight | 5.06 pounds |
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the camera lens and body. Avoid abrasive cleaners or solvents.
- Firmware Updates: Periodically check the manufacturer's website for firmware updates to ensure optimal performance and access to new features.
- Storage: When not in use for extended periods, store the camera in a cool, dry place away from direct sunlight and extreme temperatures.
7. Troubleshooting
- No Video Output: Ensure all cables (HDMI, USB, LAN) are securely connected. Verify the power adapter is plugged in or PoE is active. Check the input source on your display or computer.
- Poor Image Quality: Ensure the lens is clean. Check lighting conditions in the room. Verify resolution settings in the camera's web interface or connected software.
- Remote Control Not Responding: Check the batteries in the remote. Ensure there are no obstructions between the remote and the camera's IR receiver.
- AI Tracking Issues: Ensure the feature is activated (F3 on remote). Check for sufficient lighting and clear visibility of the subject.
- Network Connectivity Problems: Verify the LAN cable connection. Check network settings via the camera's web interface. Ensure the camera has a valid IP address.
- HDMI Output Resolution: If using HDMI output for 4K resolution, ensure your display or capture device supports 4K input. Lower resolutions can be configured via the camera's web interface if needed.
For more detailed troubleshooting, refer to the comprehensive user manual available on the manufacturer's website or contact customer support.
8. Warranty & Support
- Money-Back Guarantee: 30-day money-back guarantee for any reason.
- Limited Warranty: 3-Year Limited Warranty.
- Online Support: Lifetime online support.
- Response Time: Support team guarantees responses within 24 hours.
For assistance, please contact Chameye customer support through their official channels.
