SAMSUNG WA12CG

User Manual

Samsung Digital Inverter Washing Machine

Model: WA12CG (12kg, 127V)

Introduction

This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Samsung Digital Inverter Washing Machine, model WA12CG. Please read these instructions thoroughly before using your appliance and retain them for future reference.

Front view of the Samsung WA12CG washing machine

Image: Front view of the Samsung WA12CG Digital Inverter Washing Machine, white with a black top panel.

Setup and Installation

Proper installation is crucial for the performance and longevity of your washing machine. Ensure the appliance is placed on a level, stable surface and connected to appropriate power and water supplies.

Unpacking and Placement

Carefully remove all packaging materials. Position the washing machine in a location with adequate space for ventilation and access. Avoid direct sunlight or extreme temperatures.

Samsung WA12CG washing machine in a laundry room setting

Image: The Samsung WA12CG washing machine positioned in a modern laundry room, demonstrating typical placement.

Leveling the Appliance

Use a level to ensure the machine is perfectly balanced. Adjust the leveling feet as needed to prevent vibrations and noise during operation.

Water and Drain Connections

Connect the hot and cold water supply hoses to the corresponding inlets on the back of the machine. Securely attach the drain hose to a standpipe or laundry tub, ensuring it is not kinked or blocked.

Electrical Connection

Connect the power cord to a grounded 127V electrical outlet. Do not use extension cords or adapters.

Diagram showing the dimensions of the Samsung WA12CG washing machine

Image: A technical diagram illustrating the height, width, and depth measurements of the Samsung WA12CG washing machine.

Operating Instructions

Familiarize yourself with the control panel and various wash cycles to optimize your laundry experience.

Control Panel Overview

The control panel allows you to select wash cycles, adjust settings, and start/pause the machine. Refer to the diagram below for key functions.

Close-up of the Samsung WA12CG washing machine control panel

Image: A detailed view of the washing machine's control panel, showing buttons for cycles, temperature, water level, and smart features.

Loading Laundry

Open the top lid and load clothes loosely into the drum. Do not overload the machine, as this can affect washing performance and cause damage.

Adding Detergent and Softener

Dispense the appropriate amount of detergent into the detergent drawer. Liquid fabric softener can be added to its designated compartment. Ensure not to exceed the maximum fill line.

Selecting a Wash Cycle

Turn the cycle selector knob or press the cycle buttons to choose the desired wash program (e.g., Normal, Heavy Duty, Delicates, Quick Wash). Adjust additional settings like water temperature, rinse count, and spin speed as needed.

Hand pressing a button on the washing machine control panel

Image: A hand is shown interacting with the control panel, pressing a button to select a wash cycle.

SmartThings Connectivity

This washing machine features SmartThings connectivity, allowing you to control and monitor your laundry from your smartphone. Download the SmartThings app and follow the in-app instructions to connect your appliance.

Smartphone screen displaying the Samsung SmartThings app for laundry care

Image: A smartphone displaying the SmartThings application interface, showing options for clothing care and washer status.

EcoBubble Technology

The EcoBubble feature generates bubbles that penetrate fabrics faster, enhancing cleaning performance even in cold water. This helps save energy and provides effective stain removal.

Diagram illustrating Samsung's EcoBubble technology with active bubbles

Image: A graphic explaining the EcoBubble technology, showing how detergent is turned into bubbles for better fabric penetration.

Dual Storm Pulsator

The Dual Storm pulsator creates powerful water currents that ensure thorough washing and rinsing, preventing tangling and improving overall cleaning efficiency.

Diagram illustrating the Dual Storm pulsator in action

Image: A visual representation of the Dual Storm pulsator creating strong water flows within the washing machine drum.

Maintenance

Regular maintenance helps ensure optimal performance and extends the lifespan of your washing machine.

Cleaning the Magic Filter

The Magic Filter collects lint and debris during washing. It should be cleaned regularly to maintain washing efficiency. Pull out the filter, remove accumulated lint, rinse under running water, and reinsert.

Close-up of the Magic Filter inside the washing machine drum

Image: A close-up view of the Magic Filter located inside the washing machine drum, showing its design for lint collection.

Drum Cleaning (Self Clean+)

Utilize the Self Clean+ cycle to remove dirt and bacteria from the drum without using harsh chemicals. Run this cycle periodically, especially if you notice odors or residue.

Exterior Cleaning

Wipe the exterior of the machine with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the finish.

Troubleshooting

Before contacting service, refer to these common issues and solutions.

  • Machine does not start: Ensure the power cord is securely plugged in, the lid is closed properly, and the water supply is turned on. Check if a cycle has been selected and the start button pressed.
  • Water does not fill: Verify that the water faucets are fully open and the water inlet hoses are not kinked. Check for any blockages in the water supply filters.
  • Excessive vibration or noise: Ensure the machine is level. Check if the transit bolts (if applicable) have been removed during installation. Distribute the laundry evenly inside the drum.
  • Clothes are not clean: Do not overload the machine. Use the correct amount of detergent for the load size and soil level. Select an appropriate wash cycle. Clean the Magic Filter.
  • Drainage issues: Check if the drain hose is kinked or blocked. Ensure the drain hose is positioned correctly and not too high.

Specifications

FeatureDetail
BrandSAMSUNG
ModelWA12CG
Capacity12 Kilograms
Voltage127 Volts
Installation TypeFreestanding
Access TypeTop Load
Dimensions (D x W x H)74 x 66 x 112.7 cm
Energy EfficiencyA
Special FeaturesSmart Connectivity, Digital Inverter Motor, EcoBubble
Energy efficiency label for Samsung WA12CG washing machine

Image: The energy efficiency label for the Samsung WA12CG washing machine, indicating its 'A' rating and consumption details.

Warranty Information

Your Samsung Digital Inverter Washing Machine WA12CG comes with a standard manufacturer's warranty. Additionally, the Digital Inverter Motor is backed by a 20-year warranty, reflecting its durability and reliability.

For detailed warranty terms and conditions, please refer to the warranty card included with your product or visit the official Samsung website.

Diagram highlighting the Digital Inverter Motor with a 20-year warranty badge

Image: A visual representation of the Digital Inverter Motor, emphasizing its robust design and the accompanying 20-year warranty.

Support and Service

Should you require further assistance or encounter issues not covered in this manual, please contact Samsung customer support. Have your model number (WA12CG) and serial number ready when you call.

You can find support contact information on the official Samsung website or in the documentation provided with your appliance.

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