1. Introduction and Overview
Welcome to the JOYOR S10-S-Z Professional All-Terrain Electric Scooter user manual. This guide provides essential information for the safe and efficient operation, maintenance, and care of your new electric scooter. Please read this manual thoroughly before first use to ensure optimal performance and safety.
The JOYOR S10-S-Z is engineered for versatility and performance, featuring a robust design suitable for various terrains. Key features include:
- All-Terrain Versatility: Ideal for off-road adventures, combining style and performance.
- Powerful Dual Motors: Equipped with two 1000W motors, capable of conquering inclines up to 20 degrees.
- Advanced Suspension: Double front and rear swing arm suspension with 10-inch high-performance wheels for a smooth ride.
- Hydraulic Disc Brakes: Front and rear hydraulic disc brakes for precise and reliable stopping power.
- Comprehensive Lighting System: Features a buzzer, turn signals, white/yellow front lights, and red rear lights for enhanced visibility and safety.

Figure 1: JOYOR S10-S-Z Electric Scooter
2. Setup and Assembly
Your JOYOR S10-S-Z scooter comes partially assembled. Follow these steps for initial setup:
- Unpacking: Carefully remove all components from the packaging. Verify that all included items are present: scooter, charger, Allen key, and user manual.
- Handlebar Installation: Lift the handlebar stem and secure it in the upright position. Ensure the locking mechanism is fully engaged. Connect any loose cables if necessary, ensuring they are properly seated and secured.
- Initial Charge: Before first use, fully charge the scooter's battery. Connect the charger to the charging port on the scooter and then to a power outlet. The charging indicator on the charger will change (e.g., from red to green) when charging is complete. This typically takes 10-12 hours.
- Tire Pressure Check: Inspect the tire pressure. Ensure both 10-inch tires are inflated to the recommended PSI (refer to the tire sidewall for specific values).
- Brake Check: Test both front and rear hydraulic disc brakes to ensure they are functioning correctly and provide adequate stopping power.
3. Operating Instructions
3.1 Powering On/Off and Display
To power on the scooter, press and hold the power button on the display. To power off, press and hold the power button again. The digital display provides real-time information:
- Power Modes: Select between three power modes: 1 (Slow), 2 (Medium), and 3 (Fast).
- Speed Display: Shows current speed.
- Cruise Control: Advanced cruise control function for consistent speed.
- Battery Indicator: Displays remaining battery level.

Figure 2: Digital Display and Controls
3.2 Riding Modes (Single/Dual Motor)
The S10-S-Z offers both single (S-drive) and dual (D-drive) motor modes. The dual 1000W motors provide exceptional power and acceleration, especially useful for climbing inclines.

Figure 3: Dual Motor System
3.3 Braking System
The scooter is equipped with hydraulic disc brakes on both the front and rear wheels, ensuring powerful and responsive braking. Always use both brakes simultaneously for maximum stopping efficiency and control.

Figure 4: Hydraulic Disc Brakes
3.4 Lighting and Signals
For enhanced safety and visibility, the scooter includes:
- Front Lights: White or yellow front lights illuminate your path.
- Rear Lights: Red rear lights improve your visibility to others.
- Turn Signals: Integrated turn signals allow you to indicate your direction.
- Buzzer: A buzzer is included for alerting pedestrians or other riders.

Figure 5: Advanced Lighting System
4. Maintenance
Regular maintenance ensures the longevity and safe operation of your JOYOR S10-S-Z scooter.
4.1 Battery Care
- Charging: Always use the original charger provided. Avoid overcharging or completely draining the battery.
- Storage: If storing the scooter for an extended period, ensure the battery is charged to approximately 50-70% and recharge it every 1-2 months to prevent deep discharge. Store in a cool, dry place.
- Temperature: Avoid exposing the battery to extreme temperatures (hot or cold), as this can affect its performance and lifespan.
4.2 Tire Maintenance
- Pressure: Regularly check and maintain the correct tire pressure for optimal ride quality, range, and tire lifespan.
- Inspection: Inspect tires for wear, punctures, or damage before each ride.
4.3 Cleaning and General Care
- Cleaning: Use a damp cloth to wipe down the scooter. Avoid using high-pressure water jets or harsh chemicals, which can damage electronic components.
- Storage: Store the scooter indoors in a dry environment to protect it from elements.
- Fasteners: Periodically check all screws and fasteners to ensure they are tight.
5. Troubleshooting
This section addresses common issues you might encounter with your JOYOR S10-S-Z scooter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scooter does not turn on | Low battery; Loose connection; Power button issue | Charge battery; Check all cable connections; Contact support if issue persists |
| Reduced range/power | Under-inflated tires; Low battery charge; Heavy load; Steep terrain | Inflate tires to correct PSI; Fully charge battery; Reduce load; Use appropriate riding mode |
| Brakes feel weak | Brake pads worn; Air in hydraulic line; Misaligned calipers | Inspect and replace brake pads; Bleed hydraulic system (professional recommended); Adjust calipers |
| Unusual noises | Loose components; Debris in wheels/brakes; Motor issue | Check all fasteners; Clean wheels/brakes; Contact support for motor issues |
If you encounter problems not listed here or if the suggested solutions do not resolve the issue, please contact JOYOR customer support.
6. Specifications
Detailed technical specifications for the JOYOR S10-S-Z Electric Scooter:
| Feature | Specification |
|---|---|
| Model Name | S10-S-Z |
| Motor Power | 2 x 1000W |
| Battery | 60V 18Ah |
| Max Range | Up to 70 km (43 miles) |
| Charging Time | 10-12 hours |
| Max Load Capacity | 120 kg (265 lbs) |
| Wheel Size | 10 inches |
| Brakes | Front and Rear Hydraulic Disc Brakes |
| Suspension | Double Front Suspension |
| Product Dimensions (L x W x H) | 121.5 x 61 x 123 cm (47.8 x 24 x 48.4 inches) |
| Item Weight | 25.5 kg (56.2 lbs) |
| Material | Magnesium (main body), Rubber (wheels) |
| Special Features | Digital Display, Turn Signals |

Figure 6: Key Performance Specifications
7. Warranty and Support
JOYOR provides comprehensive warranty coverage and dedicated customer support for your electric scooter.
7.1 Warranty Information
The JOYOR S10-S-Z Electric Scooter comes with the following warranty:
- Electrical Parts: 3-year warranty for electrical parts in Spain, and 2-year warranty in the rest of the EU.
- Battery: 1-year or 2000 km warranty for the battery.
- Returns/Replacements: 14-day replacement or free refund for factory defects and damages caused.

Figure 7: Limited Warranty Details
7.2 Customer Support
JOYOR is committed to providing excellent customer service. We have a professional customer service team located in Europe ready to assist you with any inquiries or issues.
- Original Spare Parts: Original spare parts for JOYOR scooters are available directly from our company, ensuring maximum compatibility and quality.
- Technical Support: Technical support is available to help with any operational or maintenance questions.
For further assistance, please refer to the contact information provided with your purchase or visit the official JOYOR website.





