ChunHee CC19

ChunHee Emergency Call Button System for Seniors - Model CC19

User Instruction Manual

Introduction

Thank you for choosing the ChunHee Emergency Call Button System. This wireless SOS alarm is designed to provide reliable assistance for seniors, patients, and caregivers, ensuring quick communication when help is needed. This manual will guide you through the setup, operation, and maintenance of your device.

Elderly person activating emergency call button on wrist, while caregiver is alerted by receiver plugged into wall.

Image: An elderly individual in bed pressing the watch-style emergency button, while a caregiver in another room is alerted by the receiver, demonstrating the system's purpose.

Product Components

The ChunHee Emergency Call Button System typically includes the following components:

  • Receiver: Plugs into a standard wall outlet, emits alerts.
  • Watch-style Transmitter: Worn on the wrist, features an SOS call button.
  • Button-style Transmitter: Can be worn as a pendant or mounted, features a call button.
  • 12V 23A Alkaline Battery: For the transmitters (pre-installed or included).
  • Double-sided Adhesive Tape: For mounting the button transmitter.
  • Neck Lanyard: For wearing the button transmitter as a pendant.
ChunHee Emergency Call System Components: Receiver, Watch-style Transmitter, Button-style Transmitter

Image: Overview of the system components, including the plug-in receiver, wrist-worn SOS button, and a separate call button. The receiver shows volume controls and ringtone selection buttons.

Setup Instructions

  1. Powering the Receiver: Plug the receiver into a standard wall outlet. Ensure it is securely connected and powered on.
  2. Transmitter Battery: The watch-style and button-style transmitters are powered by a 12V 23A alkaline battery. This battery is typically pre-installed or included. It is not rechargeable.
  3. Pairing the Transmitters with the Receiver:
    • Step 1: Press and hold the volume button on the receiver until a "Ding" sound is heard and the receiver's indicator light flashes. This indicates pairing mode.
    • Step 2: Quickly press the call button on the transmitter (either the watch or button style). A "Ding-Ding" sound will be heard from the receiver, and its indicator will flash.
    • Step 3: Press the call button on the transmitter again to confirm. If the receiver sounds, pairing is complete.
    • Note: If the pager does not function after initial pairing, repeat the pairing process.
  4. Mounting the Button Transmitter: The button transmitter can be fixed in a suitable position using the provided double-sided adhesive tape, or worn around the neck as a pendant using a lanyard.
  5. Wearing the Watch Transmitter: The watch-style transmitter is designed to be worn comfortably on the wrist.
Elderly person wearing the watch-style emergency call button on their wrist, demonstrating ease of use.

Image: An elderly individual wearing the watch-style emergency button, highlighting its comfortable and accessible design for quick activation.

Operating Instructions

  1. Initiating a Call: To alert a caregiver, simply press the call button on either the watch-style or button-style transmitter. The receiver will sound an alarm and flash its indicator light.
  2. Adjusting Volume: The receiver has multiple volume levels (0dB to 115dB, 5 levels). Use the volume control button on the receiver to adjust the alert sound to your preferred level.
  3. Changing Ringtones: The system offers 52 different ringtones. Use the ringtone selection buttons on the receiver to cycle through and choose your preferred alert sound. The default ringtone is "Ding-Dong".
  4. Range: The system has an effective range of up to 150 meters in open areas. The signal can penetrate walls, floors, and ceilings, making it suitable for multi-story homes.
Diagram illustrating the 150-meter range of the emergency call system, showing signal penetration through walls and floors in a multi-story house.

Image: A visual representation of the system's signal range, demonstrating its ability to cover a large area and penetrate obstacles within a home environment.

Features

  • Reliable Care System: Provides quick and easy communication for caregivers and those needing assistance.
  • Wide Range: Up to 150 meters (open area) with strong signal penetration through walls and floors.
  • Adjustable Volume: 5 levels, from 0dB to 115dB, ensuring the alert is heard even in noisy environments.
  • Multiple Ringtones: Choose from 52 distinct melodies.
  • IP55 Waterproof: Transmitters are protected against water splashes from all directions, suitable for use in bathrooms or during showers (do not immerse in water).
  • Low Battery Warning: The transmitter's indicator light will flash 5 times continuously when the battery is low, reminding you to replace it.
  • Long Standby Time: Transmitter battery can last up to 12 months, depending on usage frequency.
  • Expandable System: Supports pairing with multiple receivers and transmitters to customize your alert system.
Comparison chart highlighting key features of the ChunHee system: 7000 uses, low battery warning, loud siren, large range, and waterproof design.

Image: A feature comparison graphic emphasizing the system's advantages such as high usage frequency, low battery alerts, loud alarm, extended range, and IP55 waterproofing.

Maintenance

  • Battery Replacement: When the transmitter's low battery warning activates (flashing 5 times), replace the 12V 23A alkaline battery promptly. Ensure correct polarity.
  • Cleaning: Wipe the receiver and transmitters with a soft, dry cloth. Do not use abrasive cleaners or immerse any part of the system in water.
  • Storage: Store the system in a cool, dry place away from direct sunlight and extreme temperatures when not in use for extended periods.
  • Regular Testing: Periodically test the system by pressing a transmitter button to ensure the receiver sounds the alarm. This confirms proper functionality.

Troubleshooting

ProblemPossible CauseSolution
Receiver does not sound when transmitter button is pressed.
  • Transmitter battery is low or dead.
  • Transmitter and receiver are not paired.
  • Receiver is not plugged in or powered on.
  • Out of range.
  • Replace the 12V 23A battery in the transmitter.
  • Re-pair the transmitter and receiver following the "Setup Instructions".
  • Ensure the receiver is securely plugged into a working outlet.
  • Move the transmitter closer to the receiver.
Receiver sounds continuously or unexpectedly.
  • Transmitter button is stuck.
  • Interference from other wireless devices.
  • Check the transmitter button for any obstruction.
  • Try moving the receiver to a different outlet or location.
Volume is too low or too high.Volume setting needs adjustment.Use the volume control button on the receiver to adjust to the desired level.

Specifications (Model CC19)

  • Model Number: CC19
  • Dimensions (Product): 5 x 5 x 3 cm
  • Weight (Product): 210 grams
  • Brand: ChunHee
  • Power Source (Receiver): AC (Wall Outlet)
  • Power Source (Transmitter): 12V 23A Alkaline Battery (Non-rechargeable)
  • Control Method: Touch
  • Max Noise Level: 115-120 Decibels
  • Max Range: 150 Meters (open area)
  • Waterproof Rating (Transmitter): IP55
  • Ringtones: 52 options
  • Expandability: Supports multiple transmitters and receivers

Warranty and Support

For warranty information or technical support, please refer to the contact details provided with your purchase or visit the official ChunHee website. Please have your model number (CC19) and purchase date ready when contacting support.

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