1. Introduction
This manual provides comprehensive instructions for the AUX DC Inverter Multi-Split Air Conditioner System, designed for efficient cooling and heating of multiple rooms. This system utilizes R-32 refrigerant and features advanced DC Inverter technology for optimal performance and energy savings. Please read this manual thoroughly before installation, operation, or maintenance to ensure correct usage and to prevent damage to the unit or injury to personnel.
2. Safety Information
Always adhere to the following safety precautions to prevent electric shock, fire, injury, or damage to the unit:
- Installation must be performed by qualified and authorized personnel only, in accordance with national wiring regulations.
- Ensure the power supply matches the unit's specifications.
- Do not attempt to repair or modify the unit yourself. Contact qualified service personnel.
- Ensure proper grounding to prevent electric shock.
- Do not block the air inlet or outlet of the indoor or outdoor units.
- Keep children away from the unit during operation.
- The refrigerant R-32 is mildly flammable. Handle with care and ensure proper ventilation during installation and servicing.
3. Package Contents
Upon unpacking, verify that all components are present and undamaged. The standard package for the AUX DC Inverter Multi-Split Air Conditioner System (Trial 12+12+12) typically includes:
- One (1) Outdoor Unit (Model: AM4-H28/4DR3C)
- Three (3) Indoor Units (e.g., 12000 BTU units, or a combination of 9000 BTU and 12000 BTU units as per your specific order)
- Three (3) Remote Controls for Indoor Units
- User Manual and Installation Guide
- Mounting accessories for indoor units
Note: Specific indoor unit models and quantities may vary based on the purchased configuration.
4. Specifications
The following table outlines the key technical specifications for the AUX DC Inverter Multi-Split Air Conditioner System:
| Feature | Specification |
|---|---|
| Brand | AUX |
| Outdoor Unit Model | AM4-H28/4DR3C |
| Cooling Capacity (Total) | 29650 BTU |
| Heating Capacity (Total) | 30776 BTU |
| Power Supply | Single-phase 220-240V/1/50Hz |
| SEER | 6.3 |
| SCOP | 4.1 |
| Energy Class | A++A+ |
| Refrigerant | R-32 |
| Outdoor Unit Airflow | 3100 m³/h |
| Outdoor Unit Sound Pressure Level | 56 dB |
| Operating Limit (Temperature) | -35°C to +55°C |
| Outdoor Unit Dimensions (LxWxH) | 832 x 328 x 655 mm |
| Liquid Line Size | 1/4 inch |
| Gas Line Size | 3/8 inch |
| Maximum Line Length | 70 meters |
| Maximum Single Line Length | 30 meters |
| Maximum Dislevel (Outdoor to Indoor) | 15 meters |
| Maximum Dislevel (Between Indoor Units) | 10 meters |
| Indoor Unit (9000 BTU) Cooling Capacity | 11260 BTU |
| Indoor Unit (9000 BTU) Heating Capacity | 11260 BTU |
| Indoor Unit (9000 BTU) Airflow | 800 m³/h |
| Indoor Unit (9000 BTU) Dimensions (LxWxH) | 792 x 200 x 285 mm |
| Indoor Unit (9000 BTU) Connections | 1/4 inch, 3/8 inch |
| Indoor Unit (9000 BTU) Drain Diameter | 16.5 mm |
| Indoor Unit (9000 BTU) Minimum Noise Level | 19 dB |
| Indoor Unit (12000 BTU) Cooling Capacity | 12625 BTU |
| Indoor Unit (12000 BTU) Heating Capacity | 12966 BTU |
| Indoor Unit (12000 BTU) Airflow | 600 m³/h |
| Indoor Unit (12000 BTU) Dimensions (LxWxH) | 750 x 200 x 285 mm |
| Indoor Unit (12000 BTU) Connections | 1/4 inch, 3/8 inch |
| Indoor Unit (12000 BTU) Drain Diameter | 16.5 mm |
| Indoor Unit (12000 BTU) Minimum Noise Level | 19 dB |
| Total Weight | 120 kg |
| Control Type | Remote Control |
5. Installation
Installation of this multi-split air conditioning system requires specialized knowledge and tools. It must be performed by certified HVAC technicians.
5.1 General Guidelines
- Location Selection: Choose a location for the outdoor unit that allows for adequate airflow and is away from direct sunlight or heat sources. Indoor units should be placed to ensure even air distribution.
- Mounting: Securely mount indoor and outdoor units according to the provided installation diagrams.
- Refrigerant Piping: Connect the liquid and gas lines between the outdoor unit and each indoor unit. The system uses R-32 refrigerant, which operates at similar pressures to R410A. Ensure compatibility of tools (manifold gauge, leak detector, recovery unit) with R-32. R-32 is a pure gas, simplifying charging procedures compared to refrigerant mixtures.
- Drainage: Install condensate drain pipes with proper slope to ensure efficient water removal.
- Electrical Wiring: Connect the power supply and communication cables according to the wiring diagram. Ensure all connections are secure and properly insulated.
- Vacuuming and Charging: Evacuate the system to remove non-condensable gases and moisture. Charge with the correct amount of R-32 refrigerant.
For detailed installation steps, refer to the separate Installation Manual provided with the product.

6. Operation
Your AUX air conditioner system is controlled via a wireless remote control. Familiarize yourself with the remote control functions for optimal use.
6.1 Basic Operation
- Power On/Off: Press the power button on the remote control to turn the unit on or off.
- Mode Selection: Select desired operating mode (Cool, Heat, Fan, Dry, Auto) using the Mode button.
- Temperature Adjustment: Use the temperature up/down buttons to set the desired room temperature.
- Fan Speed: Adjust fan speed (Auto, Low, Medium, High) to your preference.
6.2 Advanced Functions
- 24H Timer: This function allows you to set a specific time for the air conditioner to turn on or off within a 24-hour period.
- I Feel Function: When activated, the remote control's built-in temperature sensor measures the ambient temperature and sends the data to the indoor unit, allowing the unit to adjust its operation for enhanced comfort around the remote control's location.
- Super Cooling: Provides rapid cooling to quickly reach the desired temperature.
- Smart Function: Pressing the 'Smart' button on the remote control enables the air conditioner to operate in the most comfortable mode based on the current room temperature, automatically adjusting settings.
- Sleep Function: Optimizes temperature and fan speed settings during sleep for comfort and energy efficiency.
- Wi-Fi Control (Optional): If equipped with the optional Wi-Fi module, the system can be controlled remotely via a smartphone application. Refer to the Wi-Fi module manual for setup instructions.
7. Features
The AUX DC Inverter Multi-Split Air Conditioner System incorporates several advanced features for superior performance and user experience:
- Full DC Inverter Technology: Features a digital control signal, DC Inverter compressor, DC Inverter motors on both indoor and outdoor units, and an electronic expansion valve. This ensures low noise levels and high efficiency.
- DC Inverter Twin Rotary Compressor: The newly designed BLDC Inverter twin rotary compressor provides improved balance and reduced vibrations, leading to maximum quietness and excellent efficiency and energy savings.
- Electronic Expansion Valve: Precisely controls refrigerant flow for optimal system performance.
- Low Voltage Operation: The outdoor unit can operate within a wide voltage range (176V to 264V), ensuring stable performance even with voltage fluctuations.
- Auto-diagnosis and Automatic Protection: The system can detect operational anomalies and activate protective measures.
- Low Temperature Heating: Capable of providing effective heating even at outdoor temperatures as low as -15°C.
- Auto Defrost: Automatically defrosts the outdoor unit coil to maintain heating efficiency in cold conditions.
- 8°C Restart: A function that maintains a minimum temperature of 8°C to prevent freezing in unoccupied rooms during winter.
- Anti-mold Function: After the air conditioner is turned off, the indoor fan continues to operate for 30 seconds to dry any condensation inside the indoor unit, preventing mold formation.
- Advanced Filtration: Includes an active carbon filter and a 4-in-1 filter system for improved air quality.
- Rubidium Magnet Compressor: Enhances efficiency and reduces power consumption through increased gas molecule compression.
- Optimized Heat Exchanger Design: The external heat exchanger is designed to maximize heat transfer, improving the refrigeration circuit's efficiency and preventing ice blockages. It also supports long-distance connections between units without reducing cooling capacity.
8. Maintenance
Regular maintenance ensures the longevity and efficient operation of your air conditioning system. Always turn off the power supply before performing any maintenance.
8.1 Indoor Unit Maintenance
- Filter Cleaning: Clean the air filters every two weeks or more frequently depending on usage and air quality. Remove filters, wash with lukewarm water, dry thoroughly, and reinsert.
- Unit Surface Cleaning: Wipe the indoor unit's surface with a soft, damp cloth. Do not use harsh detergents or abrasive cleaners.
- Anti-mold Function: Utilize the built-in anti-mold function to keep the indoor coil dry.
8.2 Outdoor Unit Maintenance
- Coil Cleaning: Periodically check and clean the outdoor unit's coil to remove dust, leaves, and other debris that can obstruct airflow. This should ideally be done by a professional.
- Clear Obstructions: Ensure that there are no obstructions around the outdoor unit that could impede airflow.
8.3 Professional Servicing
It is recommended to have your system professionally serviced at least once a year by a qualified technician. This includes checking refrigerant levels, electrical connections, and overall system performance.
9. Troubleshooting
Before contacting service personnel, review the following common issues and their potential solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power supply; Remote control batteries low; Circuit breaker tripped | Check power connection; Replace batteries; Reset circuit breaker |
| Insufficient cooling/heating | Dirty air filters; Blocked outdoor unit; Incorrect mode/temperature setting; Low refrigerant | Clean filters; Clear obstructions; Adjust settings; Contact technician for refrigerant check |
| Unusual noise | Loose parts; Fan obstruction; Refrigerant flow noise (normal) | Check for loose parts; Clear obstructions; If persistent or loud, contact technician |
| Water leakage from indoor unit | Blocked drain pipe; Improper installation | Clear drain pipe; Contact technician for inspection |
| Remote control not working | Batteries low/dead; Obstruction between remote and unit | Replace batteries; Ensure clear line of sight |
The system features an auto-diagnosis function. If an error code appears on the display, consult the detailed troubleshooting section in the full user manual or contact customer support with the error code.
10. Warranty and Support
Your AUX DC Inverter Multi-Split Air Conditioner System is covered by a manufacturer's warranty.
- Factory Warranty: A 5-year factory warranty is provided for certain components.
- Product Warranty: A general 2-year product warranty applies.
Please refer to your purchase documentation for specific warranty terms and conditions, as these may vary by region and retailer. For warranty claims, technical support, or service requests, please contact your authorized dealer or the AUX customer service department.





