XIAOMI BHR9612EU

Xiaomi E-Scooter 5 Pro Global Edition User Manual

Model: BHR9612EU | Brand: XIAOMI

1. Introduction

The Xiaomi E-Scooter 5 Pro is an advanced electric scooter designed for urban commuting and leisure rides. It combines powerful performance with enhanced safety features and exceptional comfort. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your scooter.

Key features include a 400W motor (1000W peak power), a 60 km range, a top speed of 25 km/h, and dual suspension for a smooth ride. It is also IPX5 water-resistant and complies with European safety standard EN17128.

2. Safety Information

Always prioritize safety when operating the Xiaomi E-Scooter 5 Pro. Failure to follow safety guidelines can result in injury or damage to the scooter.

  • Wear a Helmet: Always wear a certified helmet and other protective gear (knee pads, elbow pads) when riding.
  • Check Before Ride: Before each use, inspect the scooter for any loose parts, tire pressure, brake functionality, and battery level.
  • Local Regulations: Adhere to all local traffic laws and regulations regarding electric scooter usage.
  • Riding Conditions: Avoid riding in heavy rain, snow, or on icy surfaces. The scooter has an IPX5 rating for water resistance, but it is not fully waterproof.
  • Age and Weight Limit: This scooter is designed for adults. Do not exceed the maximum weight capacity of 120 kg.
  • Braking: Familiarize yourself with the dual braking system. Brake gradually and avoid sudden stops, especially at high speeds.
  • Awareness: Be aware of your surroundings, pedestrians, and other vehicles. Maintain a safe distance from obstacles.
  • Charging: Use only the original charger provided. Do not overcharge the battery.
  • EN17128 Compliance: The scooter complies with the European safety standard EN17128, ensuring a high level of safety.

3. Package Contents

Verify that all items are present in the package:

  • Xiaomi E-Scooter 5 Pro (Main Unit)
  • Power Adapter / Charger
  • User Manual
  • Hex Wrench (for assembly)
  • Screws (for handlebar attachment)
  • Tire Nozzle Extension

4. Product Overview

Familiarize yourself with the different parts of your Xiaomi E-Scooter 5 Pro.

Xiaomi E-Scooter 5 Pro side view

Figure 4.1: Xiaomi E-Scooter 5 Pro, showing its sleek design and overall structure from the side.

Xiaomi E-Scooter 5 Pro front three-quarter view

Figure 4.2: Front three-quarter view of the scooter, highlighting the front wheel, suspension, and handlebar.

Xiaomi E-Scooter 5 Pro side view with 'PRO' branding

Figure 4.3: Side profile of the scooter, emphasizing the "PRO" branding on the stem and the rear wheel assembly.

Xiaomi E-Scooter 5 Pro front view

Figure 4.4: Direct front view of the scooter, showing the handlebar width and front tire.

Xiaomi E-Scooter 5 Pro handlebar and display close-up

Figure 4.5: Close-up of the handlebar, showcasing the integrated LED display, brake lever, and bell.

Xiaomi E-Scooter 5 Pro in folded position

Figure 4.6: The scooter in its folded configuration, demonstrating its portability and compact storage capability.

Key Components:

  • Handlebar: Features grips, brake levers, throttle, bell, and the multifunction LED display.
  • LED Display: Shows speed, battery level, riding mode, and other indicators.
  • Folding Mechanism: Allows for quick folding and unfolding of the scooter for transport and storage.
  • Front & Rear Wheels: Equipped with 10-inch rubber tires for stability and comfort.
  • Dual Suspension System: Absorbs shocks for a smoother ride on various terrains.
  • Braking System: Features a dual braking system for effective and safe stopping.
  • Kickstand: For convenient parking.
  • Charging Port: Located on the deck for connecting the power adapter.

5. Setup

5.1 Unfolding the Scooter

  1. Place the scooter on a flat surface.
  2. Locate the folding latch on the stem.
  3. Release the latch and carefully lift the handlebar stem until it locks into the upright position. Ensure it clicks securely.

5.2 Attaching the Handlebar

  1. Align the handlebar with the stem.
  2. Insert the provided screws into the designated holes.
  3. Use the hex wrench to tighten the screws firmly. Ensure the handlebar is stable and does not wobble.

5.3 Initial Charging

Before first use, fully charge the scooter's battery.

  1. Ensure the scooter is powered off.
  2. Open the charging port cover.
  3. Connect the power adapter to the charging port, then plug the other end into a power outlet.
  4. The LED indicator on the charger will change (e.g., from red to green) when charging is complete.
  5. Disconnect the charger and securely close the charging port cover.

6. Operating Instructions

6.1 Power On/Off

  • Power On: Press and hold the power button on the LED display for a few seconds until the display lights up.
  • Power Off: Press and hold the power button again until the display turns off.

6.2 Riding the Scooter

  1. Place one foot firmly on the deck.
  2. Push off with your other foot to gain some initial momentum.
  3. Once moving, gently press the throttle lever to accelerate.
  4. To brake, release the throttle and gently squeeze the brake levers.
  5. To turn, lean slightly in the desired direction and steer the handlebar.

6.3 Speed Modes

The scooter typically offers multiple speed modes (e.g., Eco, Standard, Sport). Refer to the LED display or the Xiaomi Home app to switch between modes. Each mode offers different acceleration and top speed characteristics.

6.4 Xiaomi Home App Connection

The Xiaomi Home app allows for advanced control and monitoring of your scooter.

  1. Download the "Xiaomi Home" app from your smartphone's app store.
  2. Create or log in to your Xiaomi account.
  3. Ensure your scooter is powered on and Bluetooth is enabled on your phone.
  4. Follow the in-app instructions to pair your scooter.
  5. Through the app, you can view real-time speed, battery status, update firmware, lock the scooter, and customize settings.

7. Maintenance

Regular maintenance ensures the longevity and safe operation of your scooter.

  • Cleaning: Wipe the scooter with a damp cloth. Do not use high-pressure water jets or corrosive cleaners. Ensure the charging port cover is closed during cleaning.
  • Tire Pressure: Check tire pressure regularly (e.g., monthly). Maintain the recommended PSI (usually indicated on the tire or in specifications) for optimal performance and range.
  • Brakes: Periodically check brake pads and cables for wear. Adjust or replace as needed.
  • Battery Care:
    • Charge the battery fully before long-term storage.
    • If storing for extended periods, charge the battery to about 50-70% every 1-2 months.
    • Avoid completely draining the battery.
    • Store the scooter in a cool, dry place, away from direct sunlight and extreme temperatures.
  • Fasteners: Regularly check all screws and bolts for tightness. Tighten any loose fasteners.

8. Troubleshooting

This section addresses common issues you might encounter with your scooter.

ProblemPossible CauseSolution
Scooter does not power on.Low battery; Power button not pressed correctly; Internal fault.Charge the battery; Press and hold the power button firmly; Contact support if issue persists.
Short battery range.Under-inflated tires; Riding uphill frequently; Heavy load; Cold weather; Battery degradation.Check and inflate tires to recommended PSI; Ride on flatter terrain; Reduce load; Battery performance decreases in cold weather; Consider battery replacement if old.
Brakes feel weak.Brake pads worn; Brake cable loose; Disc brake misalignment.Inspect brake pads and replace if worn; Adjust brake cable tension; Consult a professional for disc brake adjustment.
Unusual noises during ride.Loose components; Debris in wheels; Motor issue.Check all screws and bolts; Inspect wheels for foreign objects; Contact support if motor noise persists.

If you encounter an issue not listed here or if the suggested solutions do not resolve the problem, please contact Xiaomi customer support.

9. Specifications

FeatureDetail
Model NumberBHR9612EU
Motor Power400W (1000W Peak)
Max Speed25 km/h
Max Range60 km
Climbing AngleUp to 22%
Water ResistanceIPX5
SuspensionDual (Front and Rear)
Braking SystemDual Braking System
Wheel Size10 Inches
Max Load Capacity120 Kilograms
Product Dimensions (L x W x H)119.6 x 58.6 x 127.1 cm
Net Weight14.2 Kilograms
MaterialAluminum (Main Frame), Rubber (Wheels)
Age RangeAdult
Safety StandardEN17128

10. Warranty and Support

Xiaomi products typically come with a standard manufacturer's warranty. Please refer to the warranty card included in your package or visit the official Xiaomi website for detailed warranty terms and conditions specific to your region.

For technical support, service, or spare parts, please contact Xiaomi customer service through their official website or the contact information provided in your product documentation. When contacting support, please have your model number (BHR9612EU) and purchase details ready.

Official Xiaomi Website: www.mi.com

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