Tuya Zigbee Smart Water Flow Meter User Manual
Model: DN15, DN20, DN25 (15mm, 20mm, 25mm Tube)
Brand: BENEXMART
1. Introduction
The BENEXMART Tuya Zigbee Smart Water Flow Meter is designed for accurate measurement of water consumption, water bills, and pipe pressure in various settings. This device integrates with the Tuya smart home ecosystem, providing data monitoring and alarm functions through the Tuya application.
Important Note: This product does not have a valve function and cannot be used to turn water on or off. A Tuya Zigbee Hub is required for this product to function properly and connect to the Tuya app.
2. Product Overview
The smart water flow meter features an LCD digital display for direct readings and is available in different pipe sizes (DN15, DN20, DN25) to suit various installation requirements. It is designed for durability and accurate measurement.

Figure 2.1: BENEXMART Tuya Zigbee Smart Water Flow Meter with included fittings.

Figure 2.2: Detailed view of the water meter showing the LCD display, button, photoelectric interface, and available sizes (DN15, DN20, DN25).
3. Setup
3.1 Prerequisites
- A Tuya Zigbee Hub (not included) is required for smart functionality.
- Tuya Smart application installed on your smartphone.
3.2 Installation
Install the water flow meter into your water pipeline according to the appropriate pipe size (DN15, DN20, or DN25). Ensure proper sealing to prevent leaks. The meter should be installed in a location that allows for easy viewing of the LCD display and access for maintenance.

Figure 3.1: Example installation of the smart water flow meter in a pipeline.
3.3 Connecting to Tuya App
Once physically installed, connect the water meter to your Tuya Zigbee Hub. Follow the instructions within the Tuya Smart application to add a new Zigbee device. The device utilizes Tuya Zigbee technology for communication.

Figure 3.2: The water meter communicates via Zigbee to a Tuya Zigbee Hub, which then connects to the Tuya app on your smartphone.
4. Operating
4.1 Data Display on LCD
The integrated LCD screen on the water meter displays various measurement data. You can cycle through different readings by pressing the button on the device.

Figure 4.1: LCD display and a guide to the icons and their meanings, including normal flow, real-time, pipe burst, reverse flow, leakage, alarm, meter address, units (GAL, m³/h, m³), hour, GPM, water temperature, low battery, and communication status.
4.2 Data Monitoring via Tuya App
The Tuya app provides comprehensive monitoring of water consumption, water bills, and pipe pressure. The app can display water consumption data hourly for the last 7 days and daily for the last year.
Note: Data from the water meter is not uploaded to the app in real-time. By default, data is automatically uploaded to the Tuya app every 12 hours. This setting is fixed and cannot be changed.

Figure 4.2: Tuya app interface displaying water consumption data, including total consumption, monthly usage, daily/monthly/total consumption, expense, and alarm notifications.
4.3 Alarm Function
The smart water meter is equipped with an efficient alarm function. In the event of an abnormal condition (e.g., leakage, pipe burst), the water meter will send an alarm message to the Tuya application. The application will then push this message to the user, enabling timely action to address the issue.
5. Maintenance
To ensure optimal performance and longevity of your BENEXMART Smart Water Flow Meter, consider the following general maintenance guidelines:
- Regularly inspect the meter and its connections for any signs of leaks or damage.
- Keep the LCD display clean and free from dirt or debris to ensure readability.
- Ensure the meter is not exposed to extreme temperatures or direct sunlight for prolonged periods, which could affect its electronic components.
6. Troubleshooting
While specific troubleshooting steps are not detailed, the device's alarm function is designed to notify users of abnormal conditions. If you encounter issues not covered by the alarm system or require further assistance, please refer to the support section.
- No Data in App: Check if your Tuya Zigbee Hub is online and properly connected. Ensure the water meter is within range of the hub. Remember that data uploads occur every 12 hours, so real-time updates are not available.
- LCD Display Issues: If the display is blank or unreadable, check for low battery indication (if applicable) or contact support.
7. Specifications
| Feature | Description |
|---|---|
| Product Name | Tuya Zigbee Smart Water Flow Meter |
| Brand | BENEXMART |
| Models Available | DN15 (1/2"), DN20 (3/4"), DN25 (1") |
| Connectivity | Zigbee (requires Tuya Zigbee Hub) |
| Data Upload Frequency | Every 12 hours (fixed) |
| Measurement Functions | Water consumption, water bills, pipe pressure |
| Data Display | LCD on device, Tuya App (hourly for 7 days, daily for last year) |
| Alarm Function | Sends alarm messages to Tuya App for abnormal conditions |
| Applicable Scenarios | Farmhouses, shopping malls, rental houses, domestic use |
| Manufacturer | benexmart |
| Country of Origin | China |
| First Available Date | January 10, 2025 |

Figure 7.1: The smart water flow meter is suitable for various applications, including garden irrigation, commercial buildings, and residential water monitoring.
8. Warranty and Support
For specific warranty information, technical support, or any inquiries regarding your BENEXMART Tuya Zigbee Smart Water Flow Meter, please contact the Benexmart store service directly. They can provide detailed assistance and address any product-related concerns.
You can typically find contact information for Benexmart through the retailer where you purchased the product or by visiting the official BENEXMART store page online.