Introduction
This manual provides detailed instructions for the safe and efficient operation, maintenance, and troubleshooting of your JONR ED12 Pro Cordless Vacuum and Cleaner. Please read this manual thoroughly before first use and retain it for future reference.
The JONR ED12 Pro is a versatile wet and dry vacuum cleaner designed to simultaneously vacuum and mop hard floors, effectively removing both dry debris and liquid spills. Its advanced features include hot water self-cleaning, hot air drying, and an anti-tangle brush system.
Safety Information
Always adhere to the following safety precautions to prevent injury or damage to the appliance:
- Use only with the provided charging adapter.
- Do not immerse the main unit in water or other liquids.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
- Do not vacuum flammable or combustible liquids, or use in areas where they may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Ensure the clean water tank is filled with appropriate cleaning solution (if used) and water, and the dirty water tank is properly installed before operation.
- Regularly clean the dirty water tank and brush roll to prevent blockages and maintain performance.
- Store the appliance indoors in a dry place.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Package Contents
Upon unpacking, please verify that all items listed below are present and in good condition:
- JONR ED12 Pro Main Unit (Cordless Vacuum and Cleaner)
- Charging Base
- Cleaning Brush
- Power Adapter
- User Manual (this document)
Image Description: The JONR ED12 Pro cordless vacuum cleaner standing upright, with its charging base and a small cleaning brush displayed next to it. This image illustrates the primary components included in the package.
Product Overview
Familiarize yourself with the main components and features of your JONR ED12 Pro:
- Main Unit: Comprises the handle, clean water tank (850 ml), dirty water tank (430 ml), display screen, and the PowerBrush head.
- PowerBrush Head: Features a specialized brush roll for wet and dry cleaning, designed for edge-to-edge cleaning and an anti-tangle system.
- Charging Base: Used for charging the unit and initiating the self-cleaning and hot air drying cycles.
- Voice Guide: Provides real-time operational prompts and alerts.
Image Description: A series of three images showing the JONR ED12 Pro's brush head cleaning close to edges and corners, highlighting its "Welt Cleaning Shape Design" for thorough cleaning up to 5mm from the edge.
Image Description: An illustration of the JONR ED12 Pro's brush roll with 40 water outlets for even water distribution and a serrated scraper designed to prevent hair tangles, ensuring efficient cleaning and easy maintenance.
Setup
- Unpacking: Carefully remove all components from the packaging. Retain packaging for future storage or transport.
- Assembly: Insert the handle into the main unit until it clicks into place. Ensure all tanks are securely fitted.
- Initial Charging: Place the main unit on the charging base. Connect the power adapter to the charging base and plug it into a wall outlet. Allow the unit to fully charge before first use. The display will indicate charging status.
- Filling the Clean Water Tank: Remove the clean water tank from the main unit. Open the cap and fill with clean tap water. For enhanced cleaning, a suitable floor cleaning solution can be added according to the solution's instructions, ensuring it is compatible with wet/dry vacuums. Do not exceed the MAX fill line. Securely close the cap and reattach the tank to the unit.
Operation
- Powering On/Off: Press the Power button on the handle to turn the unit on. Press again to turn off.
- Cleaning Modes: The JONR ED12 Pro offers different cleaning modes.
- Automatic Mode: Ideal for general cleaning and light dirt. The vacuum adjusts suction and water flow automatically.
- Suction Mode: Designed for stubborn stains or liquid spills, providing maximum suction power.
- Cleaning: Tilt the unit back to engage the brush roll and begin cleaning. The self-propulsion feature will assist in moving the vacuum forward. Move the vacuum slowly over the floor surface to allow it to effectively vacuum and mop.
- Voice Guide: The integrated voice guide will provide helpful prompts, such as "Low battery, please put unit back to base and charging" or "Sewage tank is full, please clean the sewage tank and top cover of brush roller timely." You can change the voice guide language by pressing the voice button for 3 seconds.
- Self-Standing Design: The vacuum can stand upright independently, allowing you to pause cleaning at any time without needing to lean it against a wall or furniture.
Image Description: Two side-by-side images illustrating the JONR ED12 Pro in use. The left image shows the vacuum cleaning light dirt in automatic mode, while the right image depicts it cleaning a liquid spill in suction mode for stubborn stains.
Image Description: The JONR ED12 Pro vacuum cleaner in a room setting, with visual representations of its voice guide feature. Text bubbles indicate common voice prompts such as low battery, full dirty water tank, and starting self-cleaning after charging.
Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your JONR ED12 Pro.
- Emptying the Dirty Water Tank: After each use, or when the voice guide indicates, remove the dirty water tank and empty its contents. Rinse the tank thoroughly with clean water.
- Self-Cleaning Cycle: Place the unit on the charging base. Press the self-clean button (refer to your unit's display/buttons for exact location). The unit will perform a 70°C hot water self-cleaning cycle for the brush roll, effectively removing grease and bacteria.
- Hot Air Drying: Following the self-cleaning cycle, the unit will initiate an 80°C hot air drying process for the brush roll. This prevents odors and ensures the brush is dry for the next use. This process typically takes 25 minutes.
- Cleaning the Filter: The foam filter should be cleaned regularly. Remove the filter from the dirty water tank assembly, rinse under running water, and allow it to air dry completely before reinserting.
- Anti-Tangle System: The integrated serrated scraper helps prevent hair tangles on the brush roll. Periodically check the brush roll and remove any remaining tangled hair or debris using the provided cleaning brush.
Image Description: An illustration showing the JONR ED12 Pro's self-cleaning process on its charging base. The image highlights the 70°C hot water soaking and 80°C hot air drying features, designed to reduce stubborn stains and maintain hygiene.
Troubleshooting
Before contacting customer support, please refer to the following common issues and their solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on. | Low battery; Power adapter not connected; Unit not properly seated on charging base. | Charge the unit fully; Ensure power adapter is securely connected; Re-seat the unit on the charging base. |
| Poor suction or cleaning performance. | Dirty water tank full; Clean water tank empty; Brush roll tangled or dirty; Filter clogged. | Empty and clean dirty water tank; Refill clean water tank; Run self-cleaning cycle or manually clean brush roll; Clean or replace filter. |
| Streaks on floor. | Dirty brush roll; Dirty water tank full; Too much cleaning solution used; Floor type. | Run self-cleaning cycle; Empty and clean dirty water tank; Reduce amount of cleaning solution; Ensure brush roll is clean and dry. |
| Unpleasant odor from unit. | Dirty water tank not cleaned; Brush roll not dried properly. | Thoroughly clean dirty water tank and brush roll; Ensure hot air drying cycle completes after self-cleaning. |
| Voice guide alerts. | Specific operational status or error. | Listen to the prompt and follow the instructions (e.g., "Low battery," "Sewage tank is full"). |
Specifications
- Brand: JONR
- Model: ZD-ed12 pro (ED12 Pro)
- Dimensions: 28.2 x 26 x 112 cm
- Weight: 6.8 kg
- Battery Runtime: Up to 30 minutes
- Clean Water Tank Capacity: 850 ml
- Dirty Water Tank Capacity: 430 ml
- Special Features: Cordless, Hot Water Self-Cleaning (70°C), Hot Air Drying (80°C), Triangular Cleaning (5mm edge), Anti-Tangle System, Voice Guide, Self-Propelled.
- Filter Type: Foam
Warranty and Support
JONR products are designed and manufactured to the highest quality standards. For warranty information, please refer to the warranty card included with your purchase or contact the seller directly through the Amazon platform. Keep your purchase receipt as proof of purchase for any warranty claims.
For technical support or assistance with your JONR ED12 Pro, please contact JONR Direct, the seller on Amazon. They can be reached via the "Contact Seller" option on your Amazon order page.





