SENZER X100 Wireless Gaming Headset User Manual

1. Introduction

The SENZER X100 is a versatile wireless gaming headset designed for an immersive audio experience across multiple platforms. It offers three connection modes: 2.4GHz wireless for low-latency gaming on PC, PS4, and PS5; Bluetooth 5.3 for mobile devices and Nintendo Switch; and a 3.5mm wired connection for Xbox One and Xbox Series S/X. This manual provides comprehensive instructions for setup, operation, and maintenance of your headset.

2. Package Contents

Please verify that all items are present in your package:

• SENZER X100 Wireless Gaming Headset
• USB 2.4GHz Wireless Dongle
• 3.5mm Audio Cable
• USB-C Charging Cable
• Extra Customizable Side Plates
• User Manual

Image: The SENZER X100 headset shown with its included USB wireless dongle and 3.5mm audio cable.

3. Product Overview

Familiarize yourself with the headset's controls and ports:

Image: A diagram illustrating the various buttons and ports on the SENZER X100 headset.

1. Mic Mute Button: Press to mute/unmute the microphone.
2. Multi-function Button: Single click for Play/Pause. Push upward for Volume +, push upward for 1.5 seconds for Previous Track. Push downward for Volume -, push downward for 1.5 seconds for Next Track.
3. 3.5mm Audio Jack: For wired connection.
4. Power Button: Press and hold to power on/off.
5. Mode Switch Button: Press to switch between Bluetooth and 2.4GHz wireless modes.
6. USB-C Charging Port: For charging the headset.

4. Setup Instructions

4.1. 2.4GHz Wireless Connection (USB Adapter Mode)

This mode is recommended for PC, PS4, and PS5 for low-latency gaming.

1. Insert the USB wireless adapter into an available USB port on your PC, laptop, or console.
2. Press and hold the Power button on the headset to turn it on. The headset will automatically attempt to connect to the dongle.
3. For PC/Laptops/Macbook: Navigate to your system settings. In the sound settings, select 'X100' as the audio output device and 'X100' as the microphone input (recording device).

Image: Visual guide for connecting the headset to PC, laptops, or Macbooks using the USB adapter.
4. For PS4/PS5: Go to the main menu, then 'Settings' > 'Devices' > 'Audio Devices'. Set 'Input Device' to 'X100' and 'Output Device' to 'X100'. Ensure 'Output to Headphones' is set to 'All Audio' and 'Volume Control (Headphones)' is set to 100%.


Image: Visual guide for connecting the headset to PS4 or PS5 consoles using the USB adapter.

4.2. Bluetooth Connection

Use this mode for smartphones, iPads, Nintendo Switch, and other mobile devices.

1. With the headset powered on, double-click the Mode Switch button to enter Bluetooth pairing mode. The indicator light will flash.
2. On your device, open Bluetooth settings and search for 'X100'.
3. Select 'X100' to pair and connect.

Image: Visual guide for connecting the headset to mobile phones or iPads via Bluetooth.

4.3. 3.5mm Wired Connection

This mode is compatible with Xbox One, Xbox Series S/X, and other devices with a 3.5mm audio jack.

1. Connect one end of the 3.5mm audio cable into the headset's 3.5mm audio jack.
2. Connect the other end of the audio cable into the 3.5mm port on your Xbox One controller or other compatible device.
3. For Xbox One: Access the Xbox menu, go to 'Settings' > 'Display & Sound' > 'Chat Mixer'. Adjust settings as needed for chat audio.

Image: Visual guide for connecting the headset to an Xbox One controller using the 3.5mm audio cable.

5. Operating Instructions

5.1. Power On/Off

To power on the headset, press and hold the Power button until the indicator light illuminates. To power off, press and hold the Power button again until the light turns off.

5.2. Volume Control

Use the Multi-function button (labeled 2 in Product Overview) to adjust the volume. Push upward for Volume Up, and downward for Volume Down.

5.3. Microphone Usage

The SENZER X100 features a sensitive omnidirectional noise-cancelling microphone. Adjust the flexible microphone arm to position it optimally for clear voice pickup. Press the Mic Mute button (labeled 1 in Product Overview) to toggle microphone mute on or off.

Image: A user wearing the SENZER X100 headset, demonstrating the position of the noise-cancelling microphone.

5.4. Customizing Side Plates

The headset comes with extra side plates that can be easily interchanged. These magnetic plates allow for personalization. For custom designs, visit the official SENZER website.

Image: The SENZER X100 headset with various customizable magnetic side plates being shown.

5.5. Charging and Battery Life

The headset is powered by a 1050mA battery, providing up to 40 hours of gaming time on a single charge. A full charge takes approximately 3 hours using the provided USB-C charging cable.

Image: A graphic illustrating the headset's battery life of up to 40 hours and a charging time of 3 hours.

6. Maintenance

• Cleaning: Use a soft, dry cloth to clean the headset. Do not use harsh chemicals or abrasive materials.
• Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
• Battery Care: To prolong battery life, avoid fully discharging the headset frequently. Charge it regularly, even if not in use for extended periods.
• Cable Care: Avoid sharp bends or excessive pulling on the cables to prevent damage.

7. Troubleshooting

• No Sound:
  • Ensure the headset is powered on and connected correctly (2.4GHz dongle, Bluetooth, or 3.5mm cable).
  • Check the volume levels on both the headset and your connected device.
  • Verify that the correct audio output device ('X100') is selected in your device's sound settings.
• Microphone Not Working:
  • Ensure the microphone is not muted (check the Mic Mute button).
  • Verify that 'X100' is selected as the input device in your device's sound settings.
  • For wired connections, ensure the 3.5mm cable is fully inserted into both the headset and the controller/device.
• Connection Issues (Wireless/Bluetooth):
  • Ensure the headset is in the correct mode (2.4GHz or Bluetooth) for your connection type.
  • Move closer to your device to ensure you are within the wireless range (up to 49 feet/10m for 2.4GHz).
  • Try restarting both the headset and your connected device.
  • For Bluetooth, try unpairing and re-pairing the headset.
• Short Battery Life:
  • Ensure the headset is fully charged (approximately 3 hours).
  • Battery performance may decrease over time with prolonged use.

8. Specifications

9. Warranty and Support

SENZER products are designed for reliability and performance. For warranty information, technical support, or to customize your side plates, please visit the official SENZER website or contact customer service through your retailer.

For further assistance, please refer to the contact information provided with your purchase or visit the SENZER Store on Amazon.