TER Air H13 HEPA Air Purifier User Manual

1. Introduction

Thank you for choosing the TER Air H13 HEPA Air Purifier. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new air purifier. Please read it thoroughly before use and keep it for future reference.

This air purifier is designed for large indoor spaces, effectively purifying air in areas up to 3000 sq ft once per hour. It features a high-performance H13 True HEPA filtration system, a PM2.5 air quality sensor, double-sided air intake, and a quiet sleep mode, ensuring a healthier and more comfortable environment.

Image: TER Air H13 HEPA Air Purifier, designed for homes with pets.

2. Setup Guide

Follow these steps to set up your TER Air Purifier:

1. Unboxing: Carefully remove the air purifier from its packaging. Ensure all components are present, including the main unit, power adapter, and filters.
2. Filter Preparation: The filters come sealed in plastic bags to maintain their effectiveness. Open the protective covers on both sides of the unit and remove the filters. Remove the plastic bags from both filters.
3. Filter Installation: Insert the filters back into the unit, ensuring the "FRONT" indicator on the filter aligns correctly. Close the protective covers securely.
4. Power Connection: Connect the power adapter to the power jack on the unit and then plug it into a suitable electrical outlet. Use only the original adapter provided.

3. Operating Instructions

The TER Air Purifier features a user-friendly soft-touch control panel. A gentle touch will activate the button, accompanied by a soft "Ding" sound and a white indicator light.

Image: Detailed view of the air purifier's control panel, showing buttons for various functions.

Control Panel Functions:

• ON/OFF: Powers the unit on or off.
• Speed: Adjusts fan speed (Low, Medium, High, Turbo).
• Auto Mode: Automatically adjusts fan speed based on real-time PM2.5 air quality. The indicator light changes color (Blue: Good, Green: Normal, Red/Purple: Bad).
• Sleep Mode: Runs at the lowest speed (less than 22dB) for quiet operation during rest. The display light can be turned off in this mode.
• Timer: Sets the operating time for 2, 4, or 8 hours.
• Light: Toggles the display light on or off.
• Lock (Child Lock): Press and hold for 3 seconds to activate/deactivate. Prevents accidental changes to settings.
• Filter/Reset: Reminds you when to replace the filter. Press and hold for 3 seconds after filter replacement to reset.

Essential Oil Diffuser:

The air purifier includes an aromatherapy pad for essential oils. Add a few drops of your preferred essential oil to the pad located on top of the unit. For first-time use, moisten the cotton pad with more essential oil and run the unit at maximum wind speed to help the fragrance spread.

Image: Close-up of the essential oil diffuser feature on the air purifier.

4. Maintenance

Regular maintenance ensures optimal performance and extends the life of your air purifier.

Cleaning the Washable Pre-Filter:

The air purifier features a washable pre-filter, which is part of its 3-stage filtration system. This helps capture larger particles like pet hair and dust, extending the life of the H13 HEPA filter.

• Remove the protective cover and then the pre-filter.
• Clean the pre-filter using water or a vacuum cleaner to remove accumulated dust and debris.
• Ensure the pre-filter is completely dry before re-installing it.

Image: Visual guide on how to clean the washable pre-filter.

Filter Replacement Reminder:

The air purifier is equipped with a filter change reminder function. When the filter reaches the end of its service life, the filter indicator light will illuminate to remind you to replace the filter. After installing a new filter, press and hold the filter button for 3 seconds until you hear a beep to reset the filter reminder.

5. Specifications

6. Troubleshooting

If you encounter any issues with your air purifier, please refer to the following common troubleshooting steps:

• Unit not turning on: Ensure the power adapter is securely plugged into both the unit and a working electrical outlet. Check if the power button is pressed.
• Poor air purification: Check if the filters are installed correctly and if the plastic bags have been removed. Clean the pre-filter if it's dirty. Consider replacing the H13 HEPA filter if the filter replacement reminder is on or if performance has significantly decreased.
• Unusual noise: Ensure the unit is placed on a flat, stable surface. Check for any obstructions around the air intake or outlet. Verify filters are properly seated.
• Indicator light is red/purple: This indicates poor air quality. The unit should automatically increase fan speed in Auto Mode. If not, manually increase the fan speed.
• Child Lock activated: If buttons are unresponsive, press and hold the Lock button for 3 seconds to deactivate the child lock.

For issues not covered here, please contact TER Air customer support.

7. Warranty and Support

TER Air is committed to providing high-quality products. For specific warranty details, please refer to the warranty card included with your purchase or visit the official TER Air website. Keep your purchase receipt as proof of purchase for warranty claims.

For technical support, replacement parts, or any inquiries, please contact TER Air customer service through the contact information provided on your product packaging or the official brand store.

Visit the TER Air Store on Amazon for more products and information.