1. Introduction
The DOGNESS W02 Automatic Dog Paw Cleaner is designed to provide an efficient and gentle solution for cleaning your dog's paws after outdoor activities. This device features detachable soft silicone brushes, two-speed rotation for optimal cleaning, and a convenient one-handed operation. It is equipped with a rechargeable battery for portability and ease of use.
The DOGNESS W02 Automatic Dog Paw Cleaner, shown with its accessories, including a charging cable and a towel.
Illustrates the automatic cleaning action of the device, with a comparison of a muddy paw before cleaning and a clean paw after use.
2. Product Components
Please ensure all components are present upon unboxing:
- DOGNESS W02 Automatic Dog Paw Cleaner Unit
- Detachable Soft Silicone Brush Pad
- USB Charging Cable (power adapter not included)
- Towel (may be included with some packages)
3. Specifications
| Feature | Detail |
|---|---|
| Model Number | W02 |
| Brand | DOGNESS |
| Item Weight | 2.2 Pounds |
| Product Dimensions (LxWxH) | 7.09 x 5.31 x 7.48 inches |
| Paw Opening Diameter | 3.7 inches (suitable for paws less than 3.5 inches wide) |
| Battery Type | 1 Lithium Ion (included) |
| Battery Capacity | 2400mAh |
| Charging Time | Approximately 2 hours for full charge |
| Operating Time | Up to 10 days on a full charge |
| Brush Material | Food-grade Silicone |
| Cleaning Modes | Basic (one-way spin), Deep (two-way spin) |
| Target Audience | Medium to Large Dogs |
This image provides the physical dimensions of the paw cleaner and indicates its suitability for medium to large dog breeds with paw widths between 2 to 3.5 inches.
4. Setup
4.1 Initial Charging
Before first use, fully charge the device. Connect the provided USB charging cable to the charging port on the unit and to a compatible USB power adapter (not included). A full charge takes approximately 2 hours and provides up to 10 days of use.
Highlights the charging features of the device, noting a 2-hour full charge provides up to 10 days of use, powered by a 2400mAh lithium battery via USB.
4.2 Preparing the Device
Ensure the detachable silicone brush pad is correctly inserted into the paw cleaner cup. It should fit snugly to prevent water leakage during operation.
5. Operating Instructions
Follow these steps for effective paw cleaning:
- Add Water and Shampoo: Fill the paw washer cup with an appropriate amount of water. You may add a small amount of dog-friendly shampoo if desired. Do not overfill.
- Insert Paw: Gently guide your dog's muddy paw into the cup, ensuring it is comfortably submerged in the water and brushes.
- Activate Basic Cleaning: Press and hold the power button for 3 seconds to turn on the device and initiate the basic cleaning mode (one-way spin).
- Switch to Deep Cleaning (Optional): Press the power button again to switch to the deep cleaning mode (two-way spin) for more thorough cleaning.
- Remove and Dry: After cleaning, remove your dog's paw from the device. Use the included towel to dry the paw thoroughly.
- Repeat: Repeat the process for each paw.
A visual guide detailing the four steps for using the paw cleaner: adding water, activating the spin, inserting the dog's paw, and drying the paw with the included towel.
6. Cleaning and Maintenance
Regular cleaning ensures optimal performance and hygiene of your paw cleaner.
- Disassembly: To clean, remove the top cover and carefully take out the silicone brush pad.
- Washing: Wash the silicone brush pad and the inside of the cup with water. You may use mild soap if necessary. Rinse thoroughly.
- Drying: Allow all components to air dry completely before reassembling or storing the device.
- Main Unit: Wipe the exterior of the main unit with a damp cloth. Do not submerge the main unit in water to avoid damaging electronic components.
7. Troubleshooting
If you encounter issues with your DOGNESS W02 Automatic Dog Paw Cleaner, refer to the following common solutions:
- Device Does Not Turn On: Ensure the device is fully charged. Connect it to the USB charging cable and allow it to charge for at least 2 hours.
- Ineffective Cleaning:
- Verify that the water and shampoo levels are appropriate.
- Ensure your dog's paw fits correctly within the cleaner and makes contact with the brushes.
- Try switching to the deep cleaning mode for more vigorous rotation.
- Water Leakage: Check that the silicone brush pad is correctly and securely seated within the cup. Ensure the top cover is properly aligned and closed.
- Unusual Noise: If the device makes unusual noises, ensure no foreign objects are obstructing the brushes or motor. Disassemble and clean the unit. If the issue persists, discontinue use and contact support.
8. Safety Information
- This product is intended for pet paw cleaning only. Do not use for any other purpose.
- Keep out of reach of children and pets when not in use.
- Do not submerge the main electronic unit in water. Only the silicone brush pad and the cup interior are washable.
- Use only the provided USB charging cable.
- Do not attempt to modify or repair the device yourself. Contact customer support for assistance.
- Monitor your pet during use to ensure their comfort and safety.
9. Warranty and Support
The DOGNESS W02 Automatic Dog Paw Cleaner comes with a 1-Year Manufacturer Warranty.
For warranty claims, technical support, or any product-related inquiries, please contact DOGNESS customer service through your retailer or the official DOGNESS website. Please have your purchase receipt and model number (W02) available when contacting support.
