Coway Airmega 350

COWAY Airmega 350 Air Purifier User Manual

Model: AP-1924A(W)

1. Introduction

Thank you for choosing the COWAY Airmega 350 Air Purifier. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your device. Please read it thoroughly before use and retain it for future reference.

The Airmega 350 is designed to improve indoor air quality by filtering various airborne particles and odors, covering areas up to 2,640 sq ft in 60 minutes.

2. Important Safety Information

To reduce the risk of electric shock, fire, and injury, always follow basic safety precautions:

3. Product Overview

The COWAY Airmega 350 features a HyperVortex system for efficient air purification, a 3-in-1 filtration system, and smart modes for optimized performance.

COWAY Airmega 350 Air Purifier front view

Figure 3.1: Front view of the COWAY Airmega 350 Air Purifier, showing its sleek white design and top control panel.

3.1 Key Features

3.2 Components

4. Setup

4.1 Unpacking

  1. Carefully remove the air purifier from its packaging.
  2. Remove all packing materials, including any protective films or tapes.
  3. Verify that all components listed in Section 3.2 are present.

4.2 Filter Installation

The filters are typically pre-installed but may be wrapped in plastic for shipping. Ensure all plastic packaging is removed from the filters before use.

  1. Locate the filter cover on the air purifier.
  2. Open the filter cover. This usually involves pulling from the bottom or sides.
  3. Remove the existing filter set. If new, remove any plastic wrapping from the filters.
  4. Insert the filter set back into the unit, ensuring it is seated correctly. The 3-in-1 filter typically includes a vacuumable pre-filter, an activated carbon filter, and a True HEPA filter combined into one unit.
  5. Close the filter cover securely.
Diagram showing the 3-in-1 filter components: vacuumable pre-filter, green True HEPA filter, and activated carbon filter.

Figure 4.1: Illustration of the 3-in-1 filter system, detailing the layers for pre-filtration, HEPA filtration, and activated carbon filtration.

4.3 Placement

5. Operation

The control panel is located on the top of the unit. It features various buttons and indicators for controlling the air purifier's functions.

Top-down view of the COWAY Airmega 350 control panel with various buttons and indicators.

Figure 5.1: Detailed view of the intuitive control panel on the COWAY Airmega 350.

5.1 Power On/Off

5.2 Operating Modes

Press the Mode button to cycle through the available operating modes:

Illustrations of the four smart modes: Auto, Sleep, Turbo, and Eco, showing their typical use cases.

Figure 5.2: Overview of the Airmega 350's four smart operating modes.

5.3 Fan Speed Adjustment

5.4 Timer Function

5.5 Light Control

5.6 Control Panel Lock

Images showing the Timer, Night Light, Button Mute, and Control Panel Lock features of the air purifier.

Figure 5.3: Convenience features including Timer, Night Light, Button Mute, and Control Panel Lock.

6. Maintenance

Regular maintenance ensures optimal performance and extends the lifespan of your air purifier.

6.1 Pre-Filter Cleaning

The vacuumable pre-filter should be cleaned regularly, approximately once a month, or when the indicator light illuminates.

  1. Turn off and unplug the air purifier.
  2. Open the filter cover.
  3. Carefully remove the pre-filter.
  4. Use a vacuum cleaner with a brush attachment to remove dust and debris from the pre-filter. Do not wash the pre-filter with water.
  5. Reinstall the clean pre-filter and close the cover.

6.2 True HEPA and Activated Carbon Filter Replacement

The True HEPA and Activated Carbon filters are typically combined into one unit and should be replaced when the filter life indicator illuminates, usually once a year, depending on usage and air quality.

  1. Turn off and unplug the air purifier.
  2. Open the filter cover.
  3. Remove the old 3-in-1 filter set.
  4. Unpack the new genuine COWAY Airmega filter set.
  5. Insert the new filter set into the unit, ensuring a proper fit.
  6. Close the filter cover securely.
  7. Plug in the unit and press and hold the Filter button for 3 seconds to reset the filter life indicator.
Diagram showing the steps to replace the air filter: open cover, slide out old filter, slide in new filter, close cover, and reset filter button.

Figure 6.1: Step-by-step guide for filter replacement and resetting the filter indicator.

6.3 Exterior Cleaning

7. Troubleshooting

Refer to the following table for common issues and their solutions.

ProblemPossible CauseSolution
Unit does not turn on.Power cord not securely plugged in. No power at outlet.Ensure power cord is firmly plugged into a working outlet. Check circuit breaker.
Airflow is weak or no air comes out.Filters are clogged. Filter packaging not removed. Air inlets/outlets blocked.Clean the pre-filter. Replace the 3-in-1 filter. Ensure all filter packaging is removed. Clear any obstructions around the unit.
Unusual noise.Foreign object inside. Unit not on a level surface.Turn off and unplug the unit, check for foreign objects. Place the unit on a stable, level surface.
Air quality indicator always shows poor air.Sensor is dirty. High level of pollutants in the room.Clean the air quality sensor (refer to maintenance section for sensor cleaning, if applicable). Ensure filters are clean/new.
Filter replacement indicator remains on after changing filter.Filter reset button not pressed.Press and hold the Filter button for 3 seconds to reset the indicator.

8. Specifications

FeatureDetail
Model NumberAP-1924A(W)
BrandCoway
ColorWhite
Product Dimensions (D x W x H)12"D x 12"W x 26.3"H
Item Weight17.19 pounds
Floor Area CoverageUp to 2640 sq ft (in 60 minutes)
Noise LevelAs low as 21.6 dB
Particle Retention Size0.01 Micrometer
Wattage62 watts
Controller TypeTouch
CertificationsCARB Certified, ETL Certified, Energy Star Certified
Special FeaturesFilter Life Indicator, Real Time Air Quality Indicator, Smart Mode
UPC826439000851

9. Warranty Information

The COWAY Airmega 350 Air Purifier comes with a 3-year Manufacturer’s Limited Warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.

For detailed warranty terms and conditions, please refer to the official COWAY website or contact customer support.

10. Customer Support

If you have any questions, require assistance, or need to report an issue, please contact COWAY customer support:

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