Redkey
Redkey R10 Robot Vacuum and Mop Combo User Manual
Model: R10 | Brand: Redkey
1. Introduction
The Redkey R10 Robot Vacuum and Mop Combo is designed to provide efficient and hands-free cleaning for your home. Featuring advanced LiDAR navigation, powerful suction, and a convenient self-emptying dust station, it offers a comprehensive solution for maintaining clean floors. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance of your device.
2. Product Components
Before beginning, please ensure all components are present in the package:
- Redkey R10 Robot Vacuum
- Self-Emptying Dock Station (with 4L Dust Bag pre-installed)
- Mop Pad
- Side Brushes (2)
- Cleaning Tool
- Charging Pad
- Instruction Guide

Figure 2.1: Redkey R10 Robot Vacuum and Mop Combo and its main components.
3. Setup
- Choose a Suitable Location: Place the self-emptying dock station against a wall in an open area, ensuring there are no obstacles within 1 meter (3 feet) to the front and 0.5 meters (1.5 feet) to the sides.
- Connect Power: Plug the power cord into the dock station and then into a wall outlet. Ensure the dock station is powered on.
- Initial Charging: Place the R10 robot vacuum onto the charging contacts of the dock station. The robot will automatically align and begin charging. Ensure the robot is fully charged before its first use.
- Install Side Brushes: Gently press the side brushes onto their respective posts on the underside of the robot until they click into place.
- Install Mop Pad: Attach the mop pad to the water tank module. Insert the water tank module into the designated slot at the rear of the robot.
- Download and Connect App: Download the 'Smart Life' app from your smartphone's app store. Follow the in-app instructions to connect your R10 robot vacuum. Note: The app requires a 2.4GHz WiFi network for connection.
Video 3.1: Unboxing and initial setup of the Redkey R10 Robot Vacuum.
4. Operating Instructions
4.1. LiDAR Navigation & Smart Mapping
The R10 utilizes advanced LDS LiDAR navigation to accurately map your home's layout. During its first cleaning run, the robot will create a detailed map, which can then be viewed and customized in the Smart Life app. This allows for efficient path planning, avoiding repeated cleaning of areas and missed spots.
- No-Go Zones & Virtual Walls: Use the app to define specific areas the robot should avoid (No-Go Zones) or create virtual barriers (Virtual Walls) to restrict its movement.
- Room Zoning: The robot automatically identifies and labels different rooms. You can then select specific rooms for cleaning or set custom cleaning sequences and frequencies for each area.

Figure 4.1: R10's LiDAR navigation system for precise mapping.
4.2. Cleaning Modes & Suction Power
The R10 offers powerful 4000Pa suction and multiple cleaning modes to suit various cleaning needs:
- Quiet Mode: Ideal for light cleaning with minimal noise (up to 150 minutes runtime).
- Standard Mode: Balanced cleaning for everyday dirt (up to 90 minutes runtime).
- Strong Mode: Increased suction for tougher dirt and debris (up to 75 minutes runtime).
- Maximum Mode: Highest suction power for deep cleaning, especially pet hair (up to 55 minutes runtime).
- Carpet Boost: The robot automatically increases suction power when it detects carpeted surfaces for deeper cleaning.

Figure 4.2: R10's powerful suction and anti-tangling brush.
4.3. Mopping Function
The R10 features an integrated mopping function with a 350ml electronically controlled water tank. This allows for precise water output adjustment based on floor material and cleaning requirements.
- 3-Level Water Volume Adjustment: Adjust the water flow (Low, Medium, High) via the app to prevent over-wetting or ensure thorough mopping.
- Vacuum and Mop Combo: The R10 can vacuum and mop simultaneously, providing a comprehensive clean. It is recommended to vacuum first for heavily soiled areas, then mop.

Figure 4.3: R10's 2-in-1 vacuum and mop capabilities.
4.4. App Control & Scheduling
The Smart Life app provides full control over your R10, allowing you to:
- Set cleaning schedules for specific times and days.
- Select specific rooms or zones for cleaning.
- Adjust suction power and water volume.
- View cleaning history and real-time mapping.
- Receive notifications and alerts.
Video 4.4: Demonstration of Redkey R10's app control and cleaning features.
5. Maintenance
Regular maintenance ensures the longevity and optimal performance of your Redkey R10. Always power off the robot before performing any maintenance.
5.1. Self-Emptying Dust Station & Dust Bag Replacement
The 4L dust bag in the self-emptying dock station allows for up to 90 days of hands-free cleaning, minimizing contact with dust.
- Check Dust Bag Indicator: The app will notify you when the dust bag is full and needs replacement.
- Replace Dust Bag: Open the lid of the self-emptying dock station. Carefully remove the full dust bag and dispose of it. Insert a new 4L dust bag into the slot, ensuring it is properly seated. Close the lid.

Figure 5.1: The 90-day self-emptying feature of the R10.
5.2. Dustbin & Filter Cleaning (Robot)
While the self-emptying station reduces manual emptying, it's good practice to occasionally check and clean the robot's internal dustbin and filter (approximately every 2 weeks).
- Remove Dustbin: Open the top cover of the robot and remove the 2-in-1 dustbin and water tank module.
- Empty Dustbin: Open the dustbin compartment and empty any collected debris.
- Clean Filter: Gently tap the filter to remove dust. If necessary, rinse the filter with water, but ensure it is completely dry before re-inserting.
- Re-install: Place the cleaned filter back into the dustbin, then re-insert the dustbin into the robot.
5.3. Roller Brush & Side Brush Cleaning
Clean the roller brush and side brushes regularly (approximately every 2 weeks) to prevent hair tangles and maintain cleaning efficiency.
- Remove Roller Brush: Flip the robot over. Press the tabs to release the roller brush cover and remove the roller brush.
- Clean Roller Brush: Use the provided cleaning tool to cut and remove any tangled hair or debris from the roller brush.
- Clean Side Brushes: Gently pull the side brushes to remove them. Remove any tangled hair or debris.
- Re-install: Re-attach the cleaned brushes.
5.4. Mop Pad Cleaning
Clean the mop pad after each use to ensure effective mopping and prevent odors.
- Remove Mop Pad: Detach the mop pad from the water tank module.
- Wash Mop Pad: Hand wash or machine wash the mop pad with mild detergent.
- Dry Mop Pad: Allow the mop pad to air dry completely before re-attaching it to the water tank module.
6. Troubleshooting
If you encounter any issues with your Redkey R10, please refer to the following common troubleshooting steps:
- Robot not charging: Ensure the charging contacts on both the robot and the dock station are clean and free of debris. Verify the power cord is securely plugged in.
- Robot stuck or lost: Clear any obstacles around the robot. If the robot is lost, manually place it back on the dock station.
- Poor cleaning performance: Check if the dustbin is full or the filter is clogged. Clean the roller brush and side brushes for tangled hair. Ensure the mop pad is clean and wet for mopping.
- App connectivity issues: Ensure your smartphone is connected to a 2.4GHz WiFi network. Restart the robot and your router. Try re-pairing the robot with the app.
- Error messages: Refer to the Smart Life app for specific error codes and recommended solutions.
For persistent issues not resolved by these steps, please contact Redkey customer support.
7. Specifications
| Feature | Specification |
|---|---|
| Brand | Redkey |
| Model Name | R10 |
| Suction Power | 4000Pa |
| Dust Bag Capacity | 4 Liters (90 days hands-free) |
| Water Tank Capacity | 0.35 Liters (350ml) |
| Navigation Type | LiDAR Navigation |
| Battery Life | 150 minutes |
| Climbing Height | 18mm |
| Product Dimensions | 16"L x 14.5"W x 14.9"H |
| Item Weight | 18.84 pounds |
| Color | White |
| Power Source | Battery Powered |
8. Warranty and Support
Redkey is committed to providing quality products and customer support.
- Warranty: The Redkey R10 comes with a 2-Year Product Protection.
- Customer Support: For any concerns or assistance, please contact Redkey customer support. You can typically find contact information through your purchase platform (e.g., Amazon: Account > Orders > Order Detail > Sold by: JS-Damai > Ask a question). Redkey offers 12 Hrs Fast Support and 24/7 Support.
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