Introduction
Thank you for choosing the ATTACK SHARK G500 Wireless Over-ear Noise Canceling Headphones. This manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your new headphones. Please read this manual thoroughly before use to ensure optimal performance and longevity of your device.
Product Overview
The ATTACK SHARK G500 headphones are designed to deliver a superior audio experience with advanced Active Noise Cancellation (ANC) technology. They offer versatile connectivity options, comfortable wear, and long-lasting battery life, making them suitable for various activities from gaming to travel.

Figure 1: ATTACK SHARK G500 Wireless Over-ear Noise Canceling Headphones (Beige)
The image displays the ATTACK SHARK G500 headphones in a beige color, highlighting their over-ear design and cushioned earcups.
Package Contents
- ATTACK SHARK G500 Wireless Over-ear Headphones
- USB Type-C Charging Cable
- 3.5mm Audio Cable
- User Manual

Figure 2: Included accessories with the G500 headphones
This image shows the complete package contents, including the headphones, charging cable, 3.5mm audio cable, and the user manual.
Setup
1. Charging the Headphones
- Locate the USB Type-C charging port on the headphone earcup.
- Connect the provided USB Type-C charging cable to the headphones and a compatible USB power source (e.g., computer, wall adapter).
- The LED indicator will illuminate during charging. A full charge typically takes approximately 2 hours.
- The LED indicator will change color or turn off once charging is complete.

Figure 3: Location of the charging port and LED indicator
This image highlights the USB Type-C charging port and the LED indicator on the headphone earcup, essential for monitoring charging status.

Figure 4: Visual representation of headphones charging
The image illustrates the headphones connected to a power source, with a battery icon indicating the charging process.
2. Bluetooth Pairing
- Ensure the headphones are fully charged and powered off.
- Press and hold the Power/Multi-function button until the LED indicator flashes, indicating pairing mode.
- On your device (smartphone, tablet, laptop), enable Bluetooth and search for available devices.
- Select "ATTACK SHARK G500" from the list of devices to pair.
- The LED indicator will stop flashing and remain solid once successfully paired.
Video 1: ATTACK SHARK G300 Wireless Over-Ear Headphones (demonstrates general headphone features, including connectivity)
This video provides a general overview of ATTACK SHARK wireless over-ear headphones, showcasing their design and some features, which can be helpful for understanding the physical aspects and basic operation of the G500 model.

Figure 5: Dual mode connection example
The image illustrates the headphones connected wirelessly to both a smartphone and a laptop, demonstrating the dual-mode connectivity.
3. Wired Connection
- Insert one end of the 3.5mm audio cable into the 3.5mm port on the headphone earcup.
- Connect the other end of the 3.5mm audio cable to the audio output jack of your device.
- The headphones will automatically switch to wired mode.
Operating Instructions
Controls Overview

Figure 6: Detailed view of headphone controls
This image provides a clear diagram of all control buttons and ports on the headphones, including the ANC button, charging port, LED indicator, 3.5mm port, and microphone.
Power On/Off
- To Power On: Press and hold the Multi-function button for 3 seconds.
- To Power Off: Press and hold the Multi-function button for 3 seconds.
Active Noise Cancellation (ANC)
- Press the ANC button to toggle Active Noise Cancellation on/off.
- When ANC is active, ambient noise will be significantly reduced.

Figure 7: Hybrid Active Noise Cancelling in action
This diagram visually represents the effect of Hybrid Active Noise Cancelling, showing how external noise is reduced when the feature is activated.
Music Playback & Calls
- Play/Pause: Short press the Multi-function button.
- Next Song: Long press the Volume + button.
- Previous Song: Long press the Volume - button.
- Volume Up: Short press the Volume + button.
- Volume Down: Short press the Volume - button.
- Answer/End Call: Short press the Multi-function button.
- Reject Call: Long press the Multi-function button.
Maintenance
- Clean the headphones regularly with a soft, dry cloth.
- Avoid exposing the headphones to extreme temperatures, humidity, or liquids.
- Store the headphones in a cool, dry place when not in use. The rotatable earcups allow for compact storage.
- Do not attempt to disassemble or repair the headphones yourself, as this will void the warranty.

Figure 8: Rotatable earcups for easy storage
This image demonstrates the rotatable earcups, which allow the headphones to be folded flat for convenient storage and portability.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| Headphones not turning on | Ensure the headphones are fully charged. Press and hold the Multi-function button for 3-5 seconds. |
| Unable to pair via Bluetooth | Make sure the headphones are in pairing mode (flashing LED). Turn off and on Bluetooth on your device. Ensure the headphones are not connected to another device. |
| No sound in wireless mode | Check device volume and headphone volume. Ensure headphones are successfully paired. Try re-pairing. |
| No sound in wired mode | Ensure the 3.5mm audio cable is securely connected to both the headphones and the device. Check device volume. |
| ANC not working effectively | Ensure the ANC button is pressed and the feature is active. Adjust headphone fit to ensure a good seal around your ears. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | G500 |
| Connectivity Technology | Wired, Wireless (Bluetooth 5.0) |
| Headphones Jack | 3.5 mm Jack |
| Noise Control | Active Noise Cancellation (21±2DB reduction) |
| Audio Driver Type | 40mm Neodymium Dynamic Driver |
| Battery Life | Up to 20 Hours (300 mAh battery) |
| Material | Memory Foam, Plastic/Other Lightweight Polymer |
| Item Weight | 10.8 ounces (approx. 210g) |
| Special Features | Microphone Included, Rechargeable Battery, Rotatable Earcups |
| Compatible Devices | Laptops, Desktops, Tablets, Telephones, Gaming Consoles, Cellphones |
Warranty and Support
For warranty information and customer support, please refer to the official ATTACK SHARK website or contact your retailer. Keep your purchase receipt as proof of purchase for warranty claims.





