1. Introduction
This manual provides detailed instructions for the setup, operation, and maintenance of your Uhale 21.5-inch Large Digital Picture Frame. This device is designed to display photos and videos with a high-definition IPS screen, offering various sharing and display options.

Image: The Uhale 21.5-inch Digital Picture Frame, showcasing its elegant design, included remote control, and the intuitive smartphone application interface for easy photo and video management.
2. What's in the Box
Verify that all components are present in the packaging:
- Uhale 21.5-inch WiFi Digital Picture Frame
- Remote Control
- Power Adapter
- Table Stand
- Wall Stand (Mounting Bracket)
- User Manual (this document)

Image: An illustration of all items included in the product package, ensuring users can confirm they have received all necessary components for setup and use.
3. Setup Guide
3.1 Initial Power On and Placement
- Unpack: Carefully remove the digital picture frame and all accessories from the packaging.
- Connect Power: Plug the power adapter into the DC 5V port on the back of the frame, then connect it to a power outlet. The frame will automatically power on.
- Choose Placement: Decide between desktop or wall-mounted placement. Attach the appropriate stand (table stand or wall mount bracket) to the back of the frame. The frame supports auto-rotation for both horizontal and vertical orientations.

Image: The digital picture frame displayed in both wall-mounted portrait and desktop landscape orientations, illustrating its adaptable placement and auto-rotate feature.
3.2 Network Connection (Wi-Fi)
The frame supports 2.4G+5G dual WiFi technology for stable connectivity.
- On the frame's screen, navigate to the 'Settings' menu using the remote control.
- Select 'Wi-Fi' and choose your desired network from the list.
- Enter the Wi-Fi password using the on-screen keyboard and confirm.
3.3 Uhale App Setup and Frame Connection
The Uhale app facilitates easy photo and video sharing.
- Download App: Download the free Uhale app from the App Store (iOS) or Google Play Store (Android) on your smartphone.
- Register/Login: Open the Uhale app and register a new account using your email address, or log in if you already have one.
- Connect to Frame: In the app, follow the prompts to add a new frame. You will typically scan a QR code displayed on your digital frame or enter a unique pairing code. This connects your app to the frame, allowing you to send media.

Image: A visual guide demonstrating the three simple steps to connect the Uhale app to the digital picture frame, involving app download, account setup, and frame pairing.
4. Operating Instructions
4.1 Transferring Photos and Videos
The Uhale frame offers multiple methods for media transfer:
- Uhale App: Select one or more photos/videos (up to 100 photos or 2-minute videos) in the app, choose the target frame, and send.
- Uhale PC Web: Log in to the Uhale website on your computer, add your frames, and upload photos (up to 500 at once) directly.
- SD Card/USB Drive: Insert an SD card (max 128GB) or USB drive (max 128GB) into the corresponding port on the frame. Ensure they are formatted to FAT32. You can import media to the internal 64GB storage or play directly from the external storage. Video playback time is unlimited via SD/USB.

Image: An overview illustrating the various methods available for transferring media to the digital picture frame, including the Uhale app, PC web interface, and direct use of SD cards or USB drives.
4.2 Remote Control Functions
The included remote control allows for easy navigation and customization of the frame's display.
- Navigation: Use the directional buttons (Up, Down, Left, Right) and 'OK' button to navigate menus and select options.
- Menu: Access the main menu for settings and features.
- Home: Return to the main display interface.
- Return: Go back to the previous screen.
- Volume: Adjust video playback volume.
- Power: Short press to turn the screen on/off; long press to power off/restart the frame.
- Customization: Adjust slideshow speed, transition effects, photo titles, weather display, clock, and brightness.

Image: A user interacting with the digital picture frame using the remote control, highlighting various functions such as managing favorites, repeating media, hiding/deleting photos, adjusting display modes, and initiating slideshows.
4.3 Display Settings and Features
- Auto-Rotate: The frame automatically adjusts the display orientation (horizontal or vertical) based on its physical placement.
- Slideshow Mode: Configure the order, speed, and transition effects for your photo and video slideshows.
- Sleep Mode: Customize sleep mode settings to automatically turn the screen off and on at scheduled times. The frame can still receive photos during sleep mode.
- Video Player: The frame supports FHD 1080P video playback with sound through built-in speakers.
- Blessing Templates: Send instant or scheduled blessings to the frame using built-in templates for special occasions.

Image: The digital picture frame demonstrating its customizable sleep mode, showing a clock display during off-hours and a vibrant family photo with weather information when active.
4.4 Multi-User Connection and Sharing
The Uhale app allows for unlimited user connections, enabling family and friends to share photos and videos to your frame from anywhere in the world.
- Invite Users: Share your frame's QR code or pairing code with others.
- Contribute: Invited users can download the Uhale app, connect to your frame, and send their own photos and videos.

Image: A visual representation of the multi-user connection feature, showing a family photo on the frame and multiple user icons, indicating that many individuals can share content to a single frame via the Uhale app.
5. Maintenance
- Cleaning the Screen: Use a soft, lint-free cloth to gently wipe the screen. For stubborn smudges, slightly dampen the cloth with water or a screen-cleaning solution. Avoid harsh chemicals or abrasive materials.
- Cleaning the Frame: Wipe the wooden frame with a dry or slightly damp cloth. Do not use excessive moisture.
- Storage: If storing the frame for an extended period, disconnect it from power and store it in a cool, dry place away from direct sunlight and extreme temperatures.
- Software Updates: Ensure your Uhale app and frame firmware are updated regularly for optimal performance and new features. Check the app for update notifications.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Frame does not power on. | Power adapter not connected or faulty; power outlet issue. | Ensure the power adapter is securely connected to the frame and a working power outlet. Try a different outlet. |
| Cannot connect to Wi-Fi. | Incorrect password; out of range; network issue. | Verify Wi-Fi password. Move the frame closer to the router. Restart your router. Ensure your network is 2.4G or 5G compatible. |
| Photos/Videos not appearing on frame. | Incorrect frame ID/QR code; app not connected; media format not supported; SD/USB not formatted correctly. | Re-check frame ID/QR code in the Uhale app. Ensure media is in JPG, JPEG, BMP, PNG (images) or MP4 (videos). Format SD/USB to FAT32. |
| Remote control not working. | Low battery; obstruction; not pointed at sensor. | Replace remote control batteries. Ensure no obstructions between remote and frame. Point remote directly at the frame's IR sensor. |
| Screen is blank or frozen. | Temporary software glitch. | Unplug the power adapter, wait 10 seconds, then plug it back in to restart the frame. |
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | 215KZ |
| Screen Size | 21.5 Inches |
| Display Resolution | 1920 x 1080 (Full HD) |
| Display Type | IPS Display with 178° Viewing Angle |
| Internal Memory | 64GB (stores up to 100,000 photos) |
| External Storage Support | SD Card (Max 128GB), USB Drive (Max 128GB) - FAT32 format required |
| Wi-Fi Connectivity | 2.4G + 5G Dual WiFi |
| Supported Image Formats | JPG, JPEG, BMP, PNG |
| Supported Video Formats | MP4 (FHD 1080P) |
| Control Method | Remote Control, Uhale App (Android/iOS), Uhale PC Web |
| Dimensions | 15 x 24 x 0.99 inches |
| Item Weight | 8.48 pounds |
| Color | Wood |

Image: A visual representation of the frame's premium display capabilities, emphasizing its 21.5-inch FHD IPS screen, wide viewing angle, and vibrant color reproduction.
8. Warranty and Support
8.1 Product Warranty
The Uhale Digital Picture Frame comes with a One Year Warranty from the date of purchase, covering manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.
8.2 Technical Support
FANGOR provides Lifetime Technical Support for your product. If you encounter any issues or have questions, please contact our customer service team. We offer 24-hour Excellent Service to assist you.
For support, please visit the FANGOR store on Amazon or refer to the contact information provided with your product packaging.
Visit the FANGOR Store on Amazon


