1. Introduction
This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your AWOW Mini PC AK11. Please read this manual thoroughly before using the device to ensure optimal performance and longevity.
Image 1.1: Front and rear view of the AWOW Mini PC AK11, showcasing its compact design and various ports.
2. Package Contents
Verify that all items listed below are present in your package:
- AWOW Mini PC AK11
- Power Adapter
- HDMI Cable
- Mounting Bracket
- SATA Cable (for storage expansion)
- Screw Pack
- User Manual (this document)
- Quick Guide
Image 2.1: Illustration of the AWOW Mini PC AK11 package contents and various device connection possibilities.
3. Product Overview
3.1. Device Layout and Ports
The AWOW Mini PC AK11 features a compact design with essential ports for connectivity. Familiarize yourself with the port layout before connecting peripherals.
Image 3.1: Detailed diagram of the AWOW Mini PC AK11 ports, including USB, HDMI, DisplayPort, Ethernet, and audio jacks.
- Front Panel: 2x USB 3.2 ports, 1x Type-C port, 1x 2-in-1 Audio Jack, Power Button, CMOS CLR button.
- Rear Panel: DC 12V Power Input, 2x RJ45 Gigabit Ethernet ports, 1x HDMI port, 1x DisplayPort (DP), 2x USB 2.0 ports.
Image 3.2: Clear view of the front and rear connectivity options on the AWOW Mini PC AK11.
3.2. Key Features
- Processor: Intel N150 (up to 3.6 GHz) with 7nm technology.
- Operating System: Pre-installed Windows 11 Pro (64-bit).
- Memory: 16GB DDR4 RAM.
- Storage: 512GB M.2 PCIe 3.0 SSD, expandable up to 2TB.
- Graphics: Intel UHD Graphics with 4K@60Hz dual display support (HDMI 2.0 + DP 1.4).
- Network: Dual RJ45 Gigabit Ethernet, Wi-Fi AX101, Bluetooth 5.2.
Image 3.3: Overview of the AWOW Mini PC AK11's core specifications including CPU, RAM, SSD, WiFi, OS, Bluetooth, and LAN.
4. Setup Instructions
4.1. Connecting Peripherals
- Connect Display: Connect your monitor(s) to the HDMI or DisplayPort (DP) on the rear panel. The Mini PC supports dual 4K@60Hz displays.
- Connect Keyboard and Mouse: Plug your USB keyboard and mouse into the available USB ports (USB 3.2 on the front, USB 2.0 on the rear).
- Connect Network (Optional): For a wired internet connection, connect an Ethernet cable to one of the RJ45 Gigabit Ethernet ports. Wireless connectivity (Wi-Fi AX101) is also available.
- Connect Power: Plug the power adapter into the DC 12V input port on the rear panel, then connect the adapter to a power outlet.
Image 4.1: Example of a dual display setup with the AWOW Mini PC AK11, demonstrating its multi-tasking capabilities.
4.2. Initial Power On
After connecting all necessary peripherals and power, press the power button on the front panel to turn on the Mini PC. The system will boot into Windows 11 Pro.
5. Operating Instructions
5.1. Windows 11 Pro
Your AWOW Mini PC comes with Windows 11 Pro pre-installed. Follow the on-screen instructions for initial Windows setup, including language selection, network connection, and user account creation.
5.2. Display Configuration
The Mini PC supports dual 4K@60Hz displays via HDMI and DisplayPort. To configure your displays:
- Right-click on the desktop and select "Display settings".
- Here you can detect, identify, arrange, and set the resolution for each connected display.
- Choose between "Duplicate these displays", "Extend these displays", or "Show only on 1" / "Show only on 2".
Image 5.1: Visual representation of the AWOW Mini PC AK11's capability to support dual screen displays for enhanced productivity.
5.3. Storage Expansion
The AWOW Mini PC AK11 supports storage expansion up to 2TB. You can add an additional 2.5-inch SATA SSD/HDD. Refer to the quick guide for physical installation instructions.
Image 5.2: This image highlights features like Auto Power On and the 2TB SSD expansion capability of the AWOW Mini PC AK11.
6. Maintenance
- Cleaning: Use a soft, dry cloth to clean the exterior of the Mini PC. Avoid liquid cleaners. Ensure ventilation holes are free from dust.
- Software Updates: Regularly update Windows 11 and device drivers to ensure system stability and security.
- Ventilation: Ensure the Mini PC is placed in a well-ventilated area to prevent overheating. Do not block the air vents.
Image 6.1: An internal view showing the cooling fan and airflow design within the AWOW Mini PC AK11, emphasizing the importance of proper ventilation.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No power | Power adapter not connected or faulty. | Ensure power adapter is securely connected to the Mini PC and a working power outlet. Test with another outlet if possible. |
| No display | Monitor not connected, incorrect input source, or faulty cable. | Check HDMI/DP cable connections. Ensure monitor is set to the correct input source. Try a different cable or monitor. |
| System freezes or crashes | Overheating, software conflict, or insufficient resources. | Ensure proper ventilation. Close unnecessary applications. Update drivers and Windows. If persistent, consider a system restore or reinstallation. |
| No internet connection | Ethernet cable disconnected, Wi-Fi disabled, or network issues. | Check Ethernet cable. Ensure Wi-Fi is enabled and connected to the correct network. Restart your router/modem. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | AWOW |
| Model Number | AK11 |
| Operating System | Windows 11 Pro |
| Processor | Intel N150 (Quad Core, up to 3.6 GHz) |
| Graphics | Intel UHD Graphics |
| RAM | 16 GB DDR4 |
| Internal Storage | 512 GB M.2 PCIe 3.0 SSD |
| Storage Expansion | Supports 2.5-inch SATA SSD/HDD up to 2TB |
| Video Output | HDMI 2.0, DisplayPort 1.4 (Dual 4K@60Hz support) |
| USB Ports | 2x USB 3.2, 2x USB 2.0, 1x Type-C |
| Network | 2x RJ45 Gigabit Ethernet, Wi-Fi AX101, Bluetooth 5.2 |
| Audio | 1x 2-in-1 Audio Jack |
| Dimensions | Approximately 12.7 cm x 12.7 cm x 4.4 cm (5.02 x 5.02 x 1.74 inches) |
| Weight | Approximately 800 grams |
Image 8.1: Visual representation of the AWOW Mini PC AK11's dimensions and a summary of its all-purpose features.
9. Warranty and Support
AWOW provides a 12-month exchange warranty and 24/7 worldwide technical support for your Mini PC AK11.
9.1. Contacting Support
For technical assistance or warranty claims, please use one of the following methods:
- Email: support@awowtech.com
- Phone: +49-9122 9835682 (Monday-Friday, 9 AM - 5 PM UTC)
- Amazon: Log in to your Amazon account, navigate to "Your Orders", and select "Ask Product Question" for the AWOW Mini PC.
During the warranty period, AWOW offers service centers for exchange or repair of the Mini PC.
