Introduction
This manual provides essential information for the safe and efficient operation of your HETP 10800mAh Power Bank. Please read these instructions carefully before use and retain them for future reference.
Product Overview
The HETP 10800mAh Power Bank is a versatile portable charging solution designed for various electronic devices. It features a high-capacity battery, multiple built-in charging cables, an integrated iWatch charger, and fast charging capabilities.
Key Features:
- 10800mAh Capacity: Provides multiple charges for most smartphones.
- Built-in Cables: Includes Type-C, iOS (Lightning), and Micro USB cables for broad compatibility.
- Integrated iWatch Charger: Magnetic charging pad for Apple Watch devices.
- QC4.0+PD 25W Fast Charging: Supports rapid charging for compatible devices.
- 6 Outputs: Charge up to six devices simultaneously.
- LCD Digital Display: Shows remaining battery percentage.

Image: The power bank offers strong compatibility with iPhones, Apple Watches, iPads, Android phones, and other USB-C devices.

Image: The power bank is capable of charging up to six devices concurrently using its various outputs.
Setup
Initial Charging of the Power Bank:
- Upon first use, fully charge the power bank.
- Connect the power bank to a wall charger (not included) using either the built-in Type-C input cable or an external Type-C cable plugged into the Type-C input port.
- The LCD display will show the charging progress, indicating 100% when fully charged.

Image: The power bank can be recharged using its dedicated Type-C input port or the integrated Type-C cable.
Operating Instructions
Charging Your Devices:
- Using Built-in Cables: Select the appropriate built-in cable (Type-C, iOS, or Micro USB) and connect it to your device. The power bank will automatically begin charging.
- Using USB-A/USB-C Ports: For devices requiring other cable types or longer cables, connect your device's charging cable to the USB-A or USB-C output port on the power bank.
- Charging Apple Watch: Place your Apple Watch onto the magnetic charging pad located on the power bank. Ensure proper alignment for charging to begin.
- Monitoring Charge: The LCD display will show the power bank's remaining battery percentage.
Fast Charging:
The power bank supports PD 25W and QC4.0 fast charging. For optimal fast charging, ensure your device and cable are compatible with these standards.

Image: The power bank's PD 25W fast charging can charge an iPhone to 50% in approximately 30 minutes.
Safety Information
To ensure safe operation and prolong the lifespan of your power bank, please observe the following:
- Do not expose the power bank to extreme temperatures, direct sunlight, or fire.
- Avoid dropping, disassembling, or modifying the device.
- Keep away from water and high humidity.
- Do not use if the casing is damaged or if there are signs of swelling.
- Use only certified charging adapters and cables.
- The multi-protection smart microchip protects against short circuit, overheating, overcharging, over voltage, and over current.

Image: The power bank incorporates multiple safety features to protect both the device and connected electronics.
Maintenance
- Clean the power bank with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Store in a cool, dry place away from direct sunlight and extreme temperatures.
- If not used for extended periods, charge the power bank at least once every three months to maintain battery health.
Troubleshooting
Power Bank Not Charging:
- Ensure the charging cable is securely connected to both the power bank and the wall adapter.
- Verify that the wall adapter is functioning correctly and the power outlet has power.
- Try a different charging cable or wall adapter.
Device Not Charging from Power Bank:
- Check if the power bank has sufficient charge (refer to the LCD display).
- Ensure the device's charging cable (built-in or external) is properly connected to both the power bank and the device.
- Try a different output port or built-in cable.
- Confirm your device is compatible with the power bank's output specifications.
Slow Charging:
- Ensure both the power bank and your device support fast charging protocols (PD/QC).
- Using multiple outputs simultaneously may reduce individual charging speeds.
- Check if the cable used is rated for fast charging.
Specifications
| Model Number | HX100N9 |
| Battery Capacity | 10800 Milliamp Hours (Li-Polymer) |
| Input (Type-C) | PD 25W |
| Output (Built-in Cables) | Type-C, iOS (Lightning), Micro USB (QC4.0+PD 25W) |
| Output (Ports) | USB Type-A, USB Type-C (QC4.0+PD 25W) |
| Output (iWatch Charger) | Magnetic Wireless Charging |
| Special Features | Built-in Cables, Multi-Security Protection, LED Display, Fast Charging, Pocket Size |
| Item Weight | 350 g |
| Dimensions | 19.5 x 11.9 x 3.2 cm |
Warranty and Support
Your HETP Power Bank comes with 24 months of support and lifetime technical support. For any inquiries or assistance, please contact HETP customer service through your purchase platform or the contact information provided with your product packaging.