HyperX Cloud Mix 2 – Dual Wireless Over-Ear Headphones

Product Overview

The HyperX Cloud MIX 2 is a versatile over-ear headphone designed for a seamless audio experience across various platforms. It features dual wireless capabilities, including a 2.4GHz USB-C dongle for ultra-low latency and Bluetooth® 5.3 LE Audio Technology for extended battery life and reliable connections. With Hybrid Active Noise Cancellation (ANC) and Transparency Mode, these headphones adapt to your environment, providing immersive sound or allowing you to stay aware of your surroundings. The Cloud MIX 2 boasts an impressive battery life, making it ideal for long gaming sessions, music listening, or work calls on the go.

What's in the Box

• HyperX Cloud Mix 2 Headphones
• USB-C Charging Cable
• 2.4GHz USB-C Wireless Dongle
• Carrying Case

Setup Guide

Initial Charging

Before first use, fully charge your HyperX Cloud Mix 2 headphones. Connect the included USB-C charging cable to the USB-C Charge Port on the headphones and to a powered USB port. A full charge typically takes approximately 3 hours. The LED indicator will show charging status.

Connecting via 2.4GHz USB-C Dongle

For the lowest latency audio experience, use the 2.4GHz USB-C wireless dongle. This is ideal for gaming on PC, PS5, Nintendo Switch, and Steam Deck.

1. Locate the 2.4GHz USB-C dongle, which is conveniently stored in the right earcup of the headphones.
2. Plug the USB-C dongle into an available USB-C port on your device. If your device only has USB-A ports, use a USB-C to USB-A adapter (not included).
3. Power on your HyperX Cloud Mix 2 headphones by pressing and holding the Power Button. The headphones will automatically attempt to connect to the dongle.
4. Once connected, the LED indicator on the dongle and headphones will confirm a stable connection.

This image illustrates the dual mode connectivity of the HyperX Cloud Mix 2, showing connections to mobile devices via Bluetooth and to computers/consoles via the 2.4GHz USB-C dongle, which offers 20ms low latency.

Connecting via Bluetooth 5.3

For mobile devices and other Bluetooth-enabled platforms, use Bluetooth 5.3 for a reliable wireless connection and improved efficiency.

1. Ensure your headphones are powered on.
2. Press and hold the Multifunction Button (usually indicated by a Bluetooth icon or a universal symbol) on the headphones until the LED indicator blinks, indicating pairing mode.
3. On your device, navigate to Bluetooth settings and select "HyperX Cloud Mix 2" from the list of available devices.
4. Once paired, the LED indicator on the headphones will show a solid light.

This image emphasizes the benefits of Bluetooth 5.3 LE Audio Technology for enhanced audio quality, extended battery life, and a dependable wireless connection.

Operating Instructions

This diagram provides an overview of the HyperX Cloud Mix 2 headphone controls, including the power button, microphone mute, multifunction button, noise control mode switch, volume wheel, USB-C charge port, 3.5mm headphone jack, and the integrated dongle storage.

Power On/Off

• To power on: Press and hold the Power Button until the LED indicator lights up.
• To power off: Press and hold the Power Button until the LED indicator turns off.

Volume Control

Adjust the audio volume using the Volume Wheel located on the earcup. Rotate upwards to increase volume and downwards to decrease volume.

Microphone Mute

Press the Microphone Mute Button to toggle the microphone on or off. An indicator light will typically show the microphone's status (e.g., red for muted).

Active Noise Cancellation (ANC) and Transparency Mode

The HyperX Cloud Mix 2 features Hybrid Active Noise Cancellation to block out external distractions and a Transparency Mode to stay aware of your surroundings.

• Use the Noise Control Mode switch to cycle between ANC On, Transparency Mode, and ANC Off.
• Hybrid ANC: Reduces ambient noise, allowing for a more immersive audio experience.
• Transparency Mode: Amplifies surrounding sounds, enabling you to hear your environment without removing the headphones.

This image demonstrates the Hybrid Active Noise Cancellation feature of the HyperX Cloud Mix 2, showing how it helps users focus by reducing external noise.

This image highlights the Transparency Mode feature, which allows users to remain aware of their environment while wearing the headphones, useful for outdoor activities or when needing to hear announcements.

Battery Life

The HyperX Cloud Mix 2 offers exceptional battery life:

• Up to 110 hours in Bluetooth mode (ANC off).
• Up to 72 hours using the 2.4GHz wireless dongle (ANC off).
• Up to 70 hours in Bluetooth mode (ANC on).
• Up to 52 hours using the 2.4GHz wireless dongle (ANC on).

This bar chart visually represents the extensive battery life of the HyperX Cloud Mix 2 headphones across various usage modes (Bluetooth with ANC off/on, 2.4GHz with ANC off/on), demonstrating its superior endurance compared to a typical lifestyle audio competitor.

Maintenance

Cleaning

To maintain the longevity and hygiene of your headphones:

• Wipe the earcups and headband with a soft, dry, lint-free cloth.
• For stubborn dirt, lightly dampen the cloth with water. Avoid using harsh chemicals or abrasive cleaners.
• Do not submerge the headphones in water or expose them to excessive moisture. The headphones are not water resistant.

Storage

When not in use, store your headphones in the provided carrying case to protect them from dust and damage. The 2.4GHz USB-C dongle can be stored securely within the earcup of the headphones, ensuring it is always ready for use and less likely to be lost.

Battery Care

To maximize battery lifespan:

• Avoid fully discharging the battery frequently.
• Store the headphones in a cool, dry place when not in use for extended periods.
• Charge the headphones periodically if they are not used for a long time.

Troubleshooting

No Sound or Intermittent Audio

• Check Volume: Ensure the volume wheel on the headphones is turned up and your device's volume is not muted or too low.
• Re-pair/Re-connect:
  • For 2.4GHz dongle: Unplug and re-plug the dongle. Power cycle the headphones.
  • For Bluetooth: Forget the device in your device's Bluetooth settings and re-pair.
• Check Source: Ensure the correct audio output device is selected on your computer or console.
• Battery Level: Charge the headphones fully.

Microphone Not Working

• Check Mute Button: Ensure the Microphone Mute Button is not activated.
• Software Settings: Verify that the correct microphone input device is selected in your operating system's sound settings or communication application.

ANC/Transparency Mode Issues

• Toggle Switch: Ensure the Noise Control Mode switch is set to the desired mode (ANC On or Transparency Mode).
• Fit: A proper seal around your ears is crucial for effective ANC. Adjust the headphones for a snug fit.

Connectivity Problems (Bluetooth/Dongle)

• Interference: Move away from other wireless devices (Wi-Fi routers, other Bluetooth devices) that might cause interference.
• Distance: Ensure you are within the effective range (20 meters for Bluetooth).
• Firmware Update: Check the HyperX NGENUITY app for any available firmware updates for your headphones, as these often resolve connectivity issues.

Specifications

Warranty and Support

For detailed warranty information and technical support, please visit the official HyperX website. You can find drivers, firmware updates, and user manuals specific to your HyperX Cloud Mix 2 headphones.

Manufacturer: HP Inc.

Online Support: Visit the HyperX Store on Amazon or search for "HyperX Support" online.