Ulefone Note 21 User Manual
Your comprehensive guide to the Ulefone Note 21 Unlocked Smartphone.
Introduction
Thank you for choosing the Ulefone Note 21 Unlocked Smartphone. This device combines powerful performance with a sleek design, offering a seamless user experience. Featuring an Octa-core processor, 8GB RAM (with 4GB virtual RAM) and 128GB internal storage expandable up to 1TB, a vibrant 6.56-inch 90Hz HD+ display, and a versatile 13MP main camera, the Note 21 is designed to meet your daily mobile needs. This manual provides detailed instructions to help you get started and make the most of your new smartphone.
Package Contents
Please check the contents of your package. If any items are missing or damaged, contact your retailer.
- 1x Ulefone Note 21 Smartphone
- 1x AC Power Charger (100~240V)
- 1x USB-A to USB-C 2A Data Cable (1m)
- 1x Protective Film (Pre-Installed)
- 1x Tempered Glass Screen Protector
- 1x TPU Phone Case
- 1x SIM Needle
- 1x Multi-language User Manual
- 1x Charging Instruction Card
- 1x Safety Prompt Card
- 1x Service Center APP Instructions
Image: Contents of the Ulefone Note 21 retail package, including the phone, charger, cables, and protective accessories.
Setup
1. Inserting SIM and SD Card
The Ulefone Note 21 supports Dual SIM Dual Standby, allowing for two Nano SIM cards or one Nano SIM card and one TF (microSD) card for storage expansion up to 1TB.
- Locate the SIM tray on the side of the phone.
- Insert the provided SIM needle into the small hole next to the tray to eject it.
- Place your Nano SIM card(s) and/or TF card into the tray with the gold contacts facing down, ensuring correct orientation as indicated on the tray.
- Carefully push the tray back into the phone until it is flush with the device body.
Image: Close-up of the Ulefone Note 21's SIM card tray, showing slots for two Nano SIMs or one Nano SIM and one microSD card.
2. Charging the Battery
Before first use, it is recommended to fully charge the device. The Note 21 is equipped with a 5000mAh battery and supports 18W fast charging.
- Connect the USB-C end of the data cable to the phone's charging port.
- Connect the USB-A end of the data cable to the AC power charger.
- Plug the charger into a power outlet.
- The charging indicator will appear on the screen.
Image: Diagram illustrating the 5000mAh battery capacity and charging process of the Ulefone Note 21, highlighting 333 hours standby, 19 hours talk time, and 7 hours video playback.
3. Powering On/Off
- To power on: Press and hold the Power button (located on the right side) until the Ulefone logo appears.
- To power off: Press and hold the Power button, then select "Power off" from the options on the screen.
Operating Your Ulefone Note 21
Product Overview Video
Video: A brief overview showcasing the stylish appearance and key features of the Ulefone Note 21 smartphone.
Display and Navigation
The Ulefone Note 21 features a 6.56-inch HD+ waterdrop display with a 90Hz refresh rate, providing a smooth visual experience. Navigation is primarily touch-based, with standard Android gestures and on-screen buttons. The display is Widevine L1 certified, allowing for high-definition video streaming from platforms like Netflix and Amazon Prime Video.
Image: The Ulefone Note 21's 6.56-inch 90Hz HD+ display, highlighting its 2.5D waterdrop design and key display specifications.
Image: The Ulefone Note 21 displaying various streaming service logos, indicating Widevine L1 certification for HD video playback.
Performance and Storage
Powered by a Unisoc T606 Octa-core processor, the Note 21 ensures smooth multitasking and efficient operation. With 8GB RAM (4GB physical + 4GB virtual) and 128GB ROM, you have ample space for apps and media. Storage can be expanded up to 1TB via a microSD card, providing extensive capacity for your files.
Image: Visual representation of the Ulefone Note 21's Unisoc T606 Octa-core processor and its 8GB RAM + 128GB ROM with 1TB external storage capability.
Camera Features
Capture stunning photos with the 13MP main camera, designed to preserve cherished moments with vibrant clarity. The 8MP front camera ensures your selfies are eye-catching. The camera app includes various shooting modes such as panorama, portrait, and night mode to enhance your photography experience.
Image: Examples of photos taken with the Ulefone Note 21's 13MP main camera, showcasing different shooting modes like panorama and night mode.
Image: A person taking a selfie with the Ulefone Note 21, highlighting the 8MP front camera's capability for clear self-portraits.
Security Features
The Ulefone Note 21 offers multiple ways to secure your device and data:
- Side Fingerprint Sensor: Unlock your phone quickly and securely using the integrated side-mounted fingerprint sensor.
- Face ID: Use facial recognition for convenient and secure unlocking.
Image: Illustrations demonstrating the Fingerprint ID sensor on the side of the Ulefone Note 21 and the Face Unlock feature.
Connectivity and Additional Features
The device supports global 4G LTE networks, ensuring reliable mobile connectivity. It also features 2.4G/5G Dual WiFi for stable internet access, Bluetooth for wireless peripherals, and comprehensive navigation support including GPS, GLONASS, BeiDou, and Galileo.
Image: Visuals depicting the Ulefone Note 21's support for Global 4G LTE networks and 2.4G/5G Dual WiFi connectivity.
The 5000mAh battery supports OTG (On-The-Go) function, allowing you to use your phone as a power bank to charge other compatible devices like smartwatches or earbuds. The phone also includes a 3.5mm headphone jack for wired audio connections and comes with a free TPU case for immediate protection.
Image: A collage showing the included TPU case, GPS navigation, 3.5mm headphone jack, and the Exclusive Service Center App on the Ulefone Note 21.
Maintenance
General Care
- Keep your phone dry. Moisture can damage the device.
- Avoid extreme temperatures.
- Clean the screen and body with a soft, lint-free cloth.
- Use only approved chargers and accessories.
Splash Proof Technology
The Ulefone Note 21 features splash-proof technology, offering protection against unexpected splashes, light rain, and sweat. However, it is not waterproof and should not be submerged in water.
Image: Close-up of the Ulefone Note 21 with water droplets, illustrating its splash-proof feature.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| Phone does not turn on | Ensure the battery is charged. Connect the charger and wait a few minutes before attempting to power on again. If unresponsive, press and hold the Power button for 10-15 seconds to force a restart. |
| Poor battery life | Close unused apps running in the background. Reduce screen brightness. Disable Wi-Fi, Bluetooth, or GPS when not in use. Check for app updates or system updates. |
| Apps crashing or freezing | Clear the cache of the problematic app (Settings > Apps > [App Name] > Storage > Clear cache). Restart the phone. If the issue persists, uninstall and reinstall the app. |
| Cannot connect to Wi-Fi | Ensure Wi-Fi is enabled on your phone. Restart your Wi-Fi router. Forget the network (Settings > Network & internet > Wi-Fi > [Network Name] > Forget) and reconnect. |
| Slow performance | Clear unnecessary files and apps to free up storage. Restart the phone regularly. Check for system updates. |
Specifications
| Feature | Detail |
|---|---|
| Model | Note 21- Purple-128GB |
| Operating System | Android 14 |
| Processor | Unisoc T606 Octa-core |
| RAM | 8GB (4GB physical + 4GB virtual) |
| Internal Storage | 128GB ROM |
| Expandable Storage | Up to 1TB via TF card |
| Display Size | 6.56 Inches |
| Display Resolution | HD+ (1080 x 2340) |
| Refresh Rate | 90Hz |
| Main Camera | 13MP |
| Front Camera | 8MP |
| Battery Capacity | 5000mAh |
| Charging | 18W Fast Charging |
| Connectivity | 4G LTE, 2.4G/5G WiFi, Bluetooth, GPS, GLONASS, BeiDou, Galileo |
| SIM Support | Dual Nano SIM / Nano SIM + TF Card |
| Security | Side Fingerprint, Face ID |
| Audio Jack | 3.5mm |
| Dimensions | 6.43 x 2.96 x 0.36 inches |
| Weight | 6.9 ounces |
Warranty and Support
For warranty information and customer support, please refer to the warranty card included in your package or visit the official Ulefone website. You can also access the Exclusive Service Center App on your device for assistance.
For additional resources and product information, visit the Ulefone Store on Amazon.
