1. Introduction
Welcome to the MAXHUB E21 Series 86-inch Digital Board user manual. This document provides essential information for the safe and efficient operation of your new interactive display. The MAXHUB E21 Series is designed to enhance collaboration, presentations, and interactive learning environments with its advanced features and intuitive interface. Please read this manual thoroughly before using the product and retain it for future reference.

Figure 1: MAXHUB E21 Series 86-inch Digital Board in a classroom environment.
2. Safety Information
To ensure safe operation and prevent damage to the device, please observe the following safety precautions:
- Power Supply: Use only the specified power adapter and ensure the power outlet is properly grounded.
- Ventilation: Do not block ventilation openings. Ensure adequate space around the device for proper airflow.
- Placement: Install the digital board on a stable surface or mount it securely to a wall using appropriate hardware. Avoid placing it in direct sunlight, near heat sources, or in areas with high humidity or dust.
- Cleaning: Disconnect the power before cleaning. Use a soft, dry cloth. Do not use liquid or aerosol cleaners.
- Handling: Handle the display with care. Avoid strong impacts or pressure on the screen.
- Servicing: Do not attempt to service the product yourself. Refer all servicing to qualified service personnel.
3. Package Contents
Please check the package contents upon unboxing. If any items are missing or damaged, contact your dealer immediately.
- MAXHUB E21 Series 86-inch Digital Board
- Power Cable
- Stylus Pen(s)
- Remote Control
- Wall Mount Bracket (optional, may vary by region/package)
- User Manual (this document)
4. Setup
4.1 Physical Installation
The MAXHUB Digital Board can be installed on a mobile stand or wall-mounted. Follow the instructions provided with your specific stand or wall mount kit. Ensure the installation is secure and level.
4.2 Connecting Power
- Connect the power cable to the AC IN port on the digital board.
- Plug the other end of the power cable into a grounded electrical outlet.
- Press the power button, usually located on the side or bottom of the display, to turn on the device.
4.3 Initial Setup and Network Connection
Upon first power-on, the system will guide you through the initial setup process, including language selection, time zone, and network configuration.
- Wi-Fi: Select your Wi-Fi network from the list and enter the password.
- Ethernet: Connect an Ethernet cable to the LAN port for a wired network connection.

Figure 2: Main interface of the MAXHUB E21 Series Digital Board.
5. Operating Instructions
5.1 Basic Navigation
The MAXHUB E21 Series runs on Android 13.0. Navigate the interface using touch gestures or the remote control.
- Tap: Select an item or open an application.
- Swipe: Scroll through menus or pages.
- Pinch/Spread: Zoom in or out on content.
- Long Press: Access contextual menus or move icons.
5.2 Intelligent Touch Functionality
The digital board supports up to 40 touch points, allowing multiple users to interact simultaneously.
- Use your finger or the provided stylus for precise interaction.
- The system can differentiate between finger touch and stylus input for various functions (e.g., writing vs. erasing).

Figure 3: Stylus interaction on the digital board.
5.3 Using the Whiteboard Application
Access the built-in whiteboard application for interactive writing, drawing, and annotation.
- Select different pen colors, thicknesses, and tools from the toolbar.
- Use multi-touch gestures for zooming and panning the canvas.
- Save your whiteboard sessions for later review or sharing.
5.4 Connectivity (Type-C)
The Type-C port offers versatile connectivity for various peripherals.
- Data Transfer: Connect external storage devices.
- Display Output: Connect to external monitors (if supported by specific port).
- Power Delivery: Charge compatible devices.
- Audio/Video: Connect compatible audio/video devices.

Figure 4: Type-C connectivity options.
6. Key Features
The MAXHUB E21 Series 86-inch Digital Board is equipped with advanced features for superior performance and user experience:
- Expansive Ultra-HD Display: An 86-inch screen with 3840x2160 (4K) resolution delivers stunning visuals and vibrant colors, ideal for large meeting spaces and classrooms.
- Eyes Care Technology: Features TÜV-certified Low Blue Light and Flicker-Free technology to ensure a comfortable viewing experience during extended use, reducing eye strain.
- Precision Touch Features: Intelligent touchscreen technology supports up to 40 simultaneous touch points, enabling seamless multi-user collaboration and precise interaction.
- Advanced Operating System: Powered by Android 13.0 OS, combined with 8GB RAM and 64GB ROM, for fast, smooth operations, enhanced processing capabilities, and ample storage.
- Powerful Audio System: Integrated dual 20W speakers provide rich, clear, and impactful sound, enhancing multimedia presentations and video conferencing.
- Durable and Reliable: Engineered for long-lasting performance with a 50,000-hour backlight life, ensuring consistent brightness and reliability over time.
7. Maintenance
7.1 Cleaning the Screen
To clean the screen, first power off the device and unplug the power cable. Use a soft, lint-free cloth slightly dampened with water or a screen-specific cleaning solution. Do not spray liquid directly onto the screen.
7.2 General Cleaning
Wipe the frame and back panel with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
7.3 Software Updates
Periodically check for system software updates through the device's settings menu to ensure optimal performance and access to the latest features and security patches.
8. Troubleshooting
If you encounter issues with your MAXHUB Digital Board, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No power | Power cable not connected; Power outlet faulty; Device off | Ensure power cable is securely connected; Test power outlet; Press power button |
| No display | Device in standby mode; Input source incorrect | Wake up the device; Check input source settings |
| Touchscreen unresponsive | Screen dirty; Software glitch; Calibration issue | Clean the screen; Restart the device; Recalibrate touch (if option available) |
| No sound | Volume too low; Muted; External audio device connected | Increase volume; Unmute; Disconnect external audio or select internal speakers |
| Wi-Fi connection issues | Incorrect password; Router issue; Signal interference | Verify password; Restart router; Move closer to router or reduce interference |
If the problem persists, please contact MAXHUB customer support for assistance.
9. Specifications
Detailed technical specifications for the MAXHUB E21 Series 86-inch Digital Board:
| Feature | Specification |
|---|---|
| Brand | MAXHUB |
| Model Number | E21 Series |
| Screen Size | 86 Inches |
| Resolution | 3840x2160 (4K UHD) |
| Operating System | Android 13.0 |
| RAM | 8GB |
| Storage (ROM) | 64GB |
| Touch Points | Up to 40 |
| Audio Output | 2 x 20W Speakers |
| Backlight Life | 50,000 hours |
| Human Interface Input | Touchscreen |
| Colour | Grey |
10. Warranty and Support
Your MAXHUB E21 Series Digital Board comes with a standard manufacturer's warranty. Please refer to the warranty card included in your package or visit the official MAXHUB website for detailed warranty terms and conditions.
For technical support, service, or inquiries, please contact MAXHUB customer service through their official channels. Have your product model and serial number ready when contacting support.





