1. Introduction
Thank you for choosing the COMFIER CF-6812-US Cordless 4D Shiatsu Neck and Shoulder Massager. This device is designed to provide a relaxing and comfortable massage experience with deep-kneading Shiatsu nodes and soothing heat. Its cordless and hands-free design offers convenience for use anywhere. With proper care, this massager will provide reliable service for years.
2. Safety Information
- The massager is equipped with overheating protection for safe use.
- It features an auto-shutoff function after 10 minutes of use to prevent overuse and ensure user safety.
- Always follow specific instructions and precautions for safe and proper usage as outlined in this manual.
- Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
3. Package Contents
Upon unpacking, please ensure all items are present and in good condition:
- COMFIER CF-6812-US Neck and Shoulder Massager
- USB Type-C Charging Cable
- Storage Bag
- User Manual

4. Product Overview
The COMFIER CF-6812-US massager features an upgraded design for enhanced comfort and effectiveness.
- 4D Shiatsu Kneading: Experience deep-kneading massage with 6 nodes and 40% wider coverage, mimicking real thumb pressure.
- Triple Heat Zones + Heated Massage Heads: Unlike ordinary models, this massager features heated massage nodes and three adjustable heat levels (110–130°F) for deep tension relief.
- Cordless Design: Powered by a 2500mAh battery, offering up to 90+ minutes of use on a 3-hour Type-C charge.
- Ergonomic Hands-Free Design: Engineered to fit body curves with 3 wearing styles: shoulder strap, arm pull, and backrest.
- Premium Material: Made from premium PU leather with a washable mesh cover.



5. Setup
5.1 Charging the Massager
The massager is powered by a 2500mAh rechargeable battery. A full charge takes approximately 3 hours and provides up to 90+ minutes of continuous use.
- Locate the Type-C charging port on the massager.
- Connect the provided USB Type-C cable to the massager and a compatible power source (e.g., USB wall adapter, computer USB port).
- The indicator light will show charging status. Once fully charged, disconnect the cable.
5.2 Wearing the Massager
The massager is designed for versatile use with multiple wearing options.
- Shoulder Strap Style: Place the massager over your neck and shoulders. Use the arm straps to adjust pressure or allow it to rest hands-free.
- Backrest Style: For hands-free operation, use the adjustable back strap to secure the massager around your back, allowing it to target your upper or lower back.
- Arm Pull Style: Insert your arms through the loops to manually adjust the position and intensity of the massage.

6. Operating Instructions
6.1 Control Panel
The control panel is conveniently located on the massager's strap for easy access.
- Power Button: Press and hold to turn the massager ON/OFF.
- Mode Button: Cycle through three different massage modes (e.g., forward, reverse, alternating).
- Intensity Button: Adjust the Shiatsu massage intensity (three levels available).
- Heat Button: Activate or deactivate the heat function. Cycle through three adjustable heat levels (110–130°F). The indicator light will turn red when heat is active.

6.2 Application Areas
The versatile design allows for massage on various body parts:
- Neck and Shoulders
- Upper and Lower Back
- Waist and Belly
- Thighs and Shanks

6.3 Official Product Videos
Watch these official videos from COMFIER for a visual guide on product usage and features:
Video 1: Comfier Cordless Neck Massager - Demonstrates basic usage and features.
Video 2: Cordless Shiatsu Neck Shoulder Massager - Shows the Shiatsu kneading action and heat function.
Video 3: Upgraded 4D Neck Massager - Highlights the upgraded 4D massage technology.
7. Maintenance
7.1 Cleaning Instructions
To maintain the massager's performance and longevity, follow these cleaning instructions:
- Always unplug the unit before cleaning.
- Avoid using wet hands or submerging any part of the unit in liquid.
- Wipe the massager with a soft, dry cloth.
- If necessary, use a mild detergent solution to clean dirty areas.
- The mesh cover is washable and can be removed via zipper for cleaning.
8. Troubleshooting
If the massager is not functioning as expected, please check the following:
- Ensure the battery is fully charged.
- Verify that the power button is pressed and held correctly to turn the unit ON.
- Check for any obstructions to the massage nodes.
- If the unit overheats, the auto-shutoff feature will activate. Allow the massager to cool down before resuming use.
- Refer to the user manual for more detailed troubleshooting steps or contact customer support.
9. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 7 x 5.3 x 29.1 inches |
| Item Model Number | CF-6812-US |
| Batteries | 1 Nonstandard Battery (included) |
| Use for | Back, Neck, Shoulders, Thighs, Shanks, Waist |
| Power Source | Battery Powered |
| Material | Polyester, PU Leather |
| Item Weight | 2.36 Pounds (1.07 Kilograms) |
10. Warranty and Support
COMFIER offers product support and warranty services. For information on extending your warranty, please visit the official COMFIER support website. Ensure to register your product within 60 days of purchase to extend your warranty to 3 years.
For any questions or assistance, please refer to the contact information provided in your user manual or visit the COMFIER official website.





