ELEHEAR ELEHAER-Beyond SG1

ELEHEAR-Beyond OTC Rechargeable Hearing Aids User Manual

Model: ELEHAER-Beyond SG1 | Brand: ELEHEAR

Introduction

This manual provides comprehensive instructions for the setup, operation, and maintenance of your ELEHEAR-Beyond OTC Rechargeable Hearing Aids. Please read this manual thoroughly before using your device to ensure proper function and longevity.

ELEHEAR-Beyond hearing aids in their charging case

Image: The ELEHEAR-Beyond hearing aids neatly placed within their sleek, dark gray charging case, showcasing the compact design and charging indicators.

Product Features

  • Clear Sound & Tinnitus Relief: Delivers super clear sound (125Hz-6500Hz range, 50dB gain) for various listening environments, including TV dialogue, phone calls, and outdoor settings. Features dual-microphone directional enhancement and integrated tinnitus relief.
  • VocClear AI Noise Cancellation: Enhances speech clarity by 17% in noisy environments. Incorporates real-time feedback cancellation, 24dB background noise reduction, instant impulsive noise blocking, and adaptive wind reduction for outdoor use.
  • Whistle-Free Experience: Advanced feedback control ensures a clear, immersive auditory experience without whistling.
  • Efficient Rechargeability: A 15-minute charge provides 6 hours of runtime. The 1000mAh charging case offers 4 additional charges, totaling up to 20 hours of use per full charge cycle. Full recharge of the hearing aids takes 150 minutes.
  • Smart App Control: The ELEHEAR app allows for volume control, tinnitus masking, and language translation. Features 5 distinct hearing modes to adapt to various environments like dinner parties, TV viewing, or outdoor activities.
  • FDA-Registered OTC Device: Designed for mild-to-moderate hearing loss and eligible for purchase using Flexible Spending Account (FSA) or Health Savings Account (HSA) funds.
  • Enhanced Performance: New generation receiver upgrades address common issues like feedback whistling and background noise, providing a clearer and more natural sound.
Diagram illustrating AI-powered clarity with feedback control, noise reduction, and ultra-high gain

Image: A detailed diagram highlighting the AI-Powered Clarity VOCCLEAR® Deep Neural Network Hybrid Feedback Cancellation, showing features like feedback control, 24 dB noise reduction, and 50 dB ultra-high gain.

Setup Guide

1. Initial Charging

  1. Place both hearing aids into the charging case. Ensure they are correctly seated in their respective slots.
  2. Connect the charging case to a power source using the provided USB cable. The indicator lights on the case will illuminate to show charging status.
  3. Allow the hearing aids and case to fully charge before first use. A full charge takes approximately 150 minutes.

2. Pairing with the ELEHEAR App

  1. Download the "ELEHEAR" app from your device's app store (compatible with iOS and Android).
  2. Ensure Bluetooth is enabled on your smartphone.
  3. Open the ELEHEAR app and follow the on-screen instructions to pair your hearing aids. The devices are designed for one-time pairing and will automatically connect thereafter.
Man smiling while using ELEHEAR-Beyond hearing aids and smartphone, illustrating Bluetooth connectivity

Image: A man smiling while holding a smartphone, with the ELEHEAR-Beyond hearing aids visible, demonstrating the ease of Bluetooth connectivity and app control.

Operating Instructions

1. Power On/Off

  • The hearing aids automatically activate when removed from the charging case.
  • To power off, place the hearing aids back into the charging case.

2. Adjusting Volume and Modes

  • Use the ELEHEAR app to precisely control volume levels.
  • The app also allows you to switch between 5 different hearing modes, optimizing sound for various environments (e.g., quiet, noisy, outdoor).
  • A single button on the hearing aid itself can also be used for basic volume adjustments and mode cycling. Refer to the app for detailed button functions.

3. Tinnitus Masking and Translation

  • Access the tinnitus masking feature through the ELEHEAR app to find relief from tinnitus symptoms.
  • The app also offers a language translation feature for enhanced communication.
Screenshots of the ELEHEAR app showing personalized tinnitus masking, real-time AI translation, remote capture, and user customized compensation features

Image: Multiple smartphone screens displaying the ELEHEAR app interface, highlighting features such as personalized tinnitus masking, real-time AI translation, remote sound capture, and user-customized sound compensation.

Maintenance

1. Cleaning Your Hearing Aids

  • Regularly clean your hearing aids with a soft, dry cloth.
  • Use the small brush provided (if included) to gently remove any wax or debris from the ear domes and sound outlets.
  • Do not use water or cleaning solutions directly on the hearing aids.

2. Charging Case Care

  • Keep the charging case clean and free of dust.
  • Store the hearing aids in the charging case when not in use to protect them and ensure they are always charged.

3. Storage

  • Store the hearing aids and charging case in a cool, dry place away from direct sunlight and extreme temperatures.

Troubleshooting

ProblemPossible CauseSolution
No SoundLow battery; Hearing aid not powered on; Blocked sound outlet.Charge the hearing aids; Ensure they are removed from the case; Clean the ear dome/sound outlet.
Whistling/FeedbackImproper fit; Earwax buildup; Volume too high.Re-insert the hearing aid for a snug fit; Clean your ears or consult a professional; Lower the volume.
Difficulty Pairing with AppBluetooth off; App not updated; Interference.Ensure Bluetooth is on; Update the ELEHEAR app; Restart your phone and hearing aids.
Sound is Unclear/DistortedEarwax buildup; Incorrect mode setting; Environmental noise.Clean the hearing aids; Adjust the hearing mode via the app; Move to a quieter environment or use noise reduction features.

Specifications

FeatureDetail
Model NumberELEHAER-Beyond SG1
BrandELEHEAR
ASINB0DPQCVXCK
Product Dimensions1 x 1 x 1 inches
Item Weight13.4 ounces
Batteries3 Lithium Ion batteries (included)
Frequency Range125Hz-6500Hz
GainUp to 50dB
Noise ReductionUp to 24dB (VocClear AI)
Charging Case Battery1000mAh
Charging Time150 minutes (full charge)
Runtime (per 15 min charge)6 hours
Total Runtime (with case)Up to 20 hours
ConnectivityBluetooth 5.3
FDA RegistrationYes (OTC)

Warranty and Support

For information regarding product warranty, technical support, or service, please contact ELEHEAR customer service directly or visit the official ELEHEAR website. Specific warranty details were not provided in the product information.

You can visit the official ELEHEAR store on Amazon for more information: ELEHEAR Amazon Store.

Related Documents - ELEHAER-Beyond SG1

Preview ELEHEAR Alpha Pro OTC Hearing Aids User Manual
Comprehensive user manual for the ELEHEAR Alpha Pro OTC hearing aids, detailing setup, operation, maintenance, troubleshooting, and warranty information for users with mild to moderate hearing impairment.
Preview ELEHEAR Beyond Pro User Manual
User manual for the ELEHEAR Beyond Pro hearing aids, covering setup, operation, maintenance, troubleshooting, and safety information.
Preview ELEHEAR Beyond OTC User Manual: Comprehensive Guide to Your Hearing Aids
Explore the ELEHEAR Beyond OTC User Manual for detailed instructions on setup, operation, maintenance, and troubleshooting of your advanced hearing aids. Enhance your hearing experience with ELEHEAR.
Preview ELEHEAR Beyond Hearing Aids User Manual: Operation, Setup, and Troubleshooting Guide
Official user manual for ELEHEAR Beyond Hearing Aids. Learn about setup, operation, maintenance, troubleshooting, Bluetooth, and safety. Download the ELEHEAR app and find support.
Preview ELEHEAR Alpha User Manual
User manual for ELEHEAR Alpha hearing aids, detailing introduction, accessories, product structure, operation guide, charging, wearing, maintenance, troubleshooting, precautions, technical parameters, FCC warnings, and product warranty.
Preview ELEHEAR Beyond Hearing Aids Test Report - FCC Compliance
This document presents the test report for ELEHEAR Beyond Hearing Aids (Model RIC 03 series) conducted by Centre Testing International Group Co., Ltd., detailing compliance with FCC Part 15 Subpart C regulations.