1. Introduction
This manual provides essential information for the installation, operation, and maintenance of your Sterling Kohler Veil 1381-7 One-Piece Elongated Dual-Flush Toilet. Please read these instructions thoroughly before installation and use to ensure proper function and longevity of your product.
The Veil toilet features a sleek, one-piece design with a skirted trapway, an elongated bowl for comfort, and a dual-flush system for water efficiency.
2. Setup and Installation
The Sterling Kohler Veil 1381-7 is a floor-mounted, one-piece toilet designed for straightforward installation. Due to its integrated tank and bowl, the installation process is simplified compared to two-piece models.
2.1 Pre-Installation Considerations
- Rough-in Measurement: This toilet requires a standard 12-inch (305 mm) rough-in. Verify your bathroom's rough-in measurement before proceeding.
- Water Supply: Ensure a functional water supply line is available at the installation site.
- Tools Required: Basic plumbing tools will be necessary for installation. Consult a professional plumber if you are unsure about any steps.
2.2 Installation Steps (General)
- Turn off the water supply to the toilet area.
- Remove the old toilet (if applicable) and clean the flange area.
- Install the new wax ring or sealing gasket onto the toilet's outlet or the floor flange.
- Carefully position the Veil toilet over the flange bolts, ensuring a secure and level fit.
- Secure the toilet to the floor using the provided hardware. Do not overtighten.
- Connect the water supply line to the toilet's fill valve.
- Turn on the water supply and check for leaks.
- Install the Quiet-Close elongated lid and seat.
For detailed, step-by-step installation instructions, please refer to the separate installation guide provided with your product or consult the manufacturer's website.
Image: This diagram provides essential measurements for installation, including total height (26 7/8 inches), bowl height (15 3/8 inches), width (15 3/16 inches), and length (15 3/8 inches), with a standard 12-inch rough-in.
Image: This image illustrates the difference between elongated and round-front toilet bowl shapes, emphasizing that the Veil 1381-7 features an elongated bowl for enhanced comfort.
3. Operating Instructions
The Sterling Kohler Veil 1381-7 toilet features a dual-flush system, allowing you to choose between two flush volumes for optimal water conservation.
3.1 Dual-Flush Mechanism
- Partial Flush (0.8 gpf / 3.0 lpf): For liquid waste, gently press and release the left-hand Polished Chrome trip lever. This uses less water, saving up to 6,000 gallons annually compared to traditional 1.6-gallon toilets.
- Full Flush (1.28 gpf / 4.8 lpf): For solid waste, press the left-hand Polished Chrome trip lever down completely and hold for a moment before releasing. This ensures a powerful flush.
Image: A side view of the Sterling Kohler Veil 1381-7 toilet, highlighting the location of the left-hand Polished Chrome trip lever used to activate the dual-flush mechanism.
Image: The WaterSense label signifies that this toilet meets EPA criteria for water efficiency, offering significant water savings with its dual-flush system.
4. Maintenance
Regular cleaning and maintenance will help preserve the appearance and functionality of your Sterling Kohler Veil toilet.
4.1 Cleaning the Toilet
- Skirted Trapway: The seamless, skirted trapway design simplifies cleaning, reducing crevices where dirt can accumulate. Wipe down the exterior surfaces regularly with a soft cloth and mild, non-abrasive cleaner.
- Porcelain Surfaces: Use a non-abrasive toilet bowl cleaner for the interior of the bowl. Avoid harsh chemicals or abrasive pads that can scratch the porcelain finish.
- Quiet-Close Seat: The plastic seat and lid can be cleaned with a soft cloth and mild soap and water. Avoid strong chemical cleaners, which may damage the plastic. The Quiet-Close feature prevents slamming and reduces wear.
- Glazed Trapway: The 2-1/8" (54 mm) glazed trapway helps prevent clogs and makes flushing more efficient.
4.2 General Care
- Inspect the water supply line periodically for any signs of wear or leaks.
- Do not use in-tank drop-in cleaners, as they can damage internal components and void your warranty.
Image: A detailed view showcasing the seamless, one-piece construction and skirted trapway, designed for simplified cleaning and maintenance.
5. Troubleshooting
This section addresses common issues you might encounter with your toilet. For problems not listed here, or if solutions do not resolve the issue, please contact customer support.
5.1 Common Issues
- Weak Flush: Ensure the water supply valve is fully open. Check for any obstructions in the trapway or siphon jet holes under the rim.
- Continuous Running Water: This often indicates an issue with the fill valve or flapper. Check if the flapper is sealing properly or if the fill valve needs adjustment or replacement.
- Leaks: Inspect all connections, especially the water supply line and the base of the toilet. Tighten connections if necessary, but do not overtighten. A leak at the base may indicate a faulty wax ring or improper installation.
If you are unable to resolve an issue, it is recommended to contact a qualified plumber or the manufacturer's customer service for assistance.
6. Specifications
| Feature | Specification |
|---|---|
| Brand | Sterling |
| Manufacturer | Kohler |
| Model Number | 1381-7 |
| ASIN | B0DPNNRXRH |
| Color | Black/Black |
| Product Dimensions (D x W x H) | 15.25" x 29" x 26.5" (38.7 cm x 73.7 cm x 67.3 cm) |
| Item Weight | 108.27 Pounds (49.11 kg) |
| Material (Toilet) | Porcelain |
| Material (Seat) | Plastic |
| Installation Type | Floor Mounted |
| Bowl Shape | Elongated |
| Flush Type | Dual-Flush |
| Full Flush Volume | 1.28 gpf (4.8 lpf) |
| Partial Flush Volume | 0.8 gpf (3.0 lpf) |
| Trapway Size | 2-1/8" (54 mm) Glazed |
| Trip Lever Location | Left-hand |
| Seat Features | Quiet-Close Lid and Seat |
| Rough-in | Standard 12" (305 mm) |
| Batteries Required | No |
| UPC | 195711162151 |
7. Product Overview
Image: This image displays the sleek, minimalist design of the Sterling Kohler Veil 1381-7 one-piece elongated toilet, featuring its integrated tank and bowl, and skirted trapway.
Image: The Sterling Kohler Veil 1381-7 toilet is shown installed in a contemporary bathroom, highlighting its aesthetic integration with modern decor.
Image: A front view of the Sterling Kohler Veil 1381-7 toilet, showcasing its elegant design within a bathroom environment.
8. Warranty Information
Specific warranty details for the Sterling Kohler Veil 1381-7 toilet are typically provided with the product packaging or can be found on the manufacturer's official website. Generally, Kohler products come with a limited warranty covering manufacturing defects.
Please retain your proof of purchase for any warranty claims. For detailed terms and conditions, refer to the warranty document included with your toilet or visit the Kohler website.
9. Customer Support
For technical assistance, replacement parts, or any questions regarding your Sterling Kohler Veil 1381-7 toilet, please contact Kohler customer service.
- Manufacturer: Kohler
- Website: www.kohler.com (Please visit the official website for contact information and support resources.)
When contacting support, please have your model number (1381-7) and date of purchase readily available.
