1. Introduction to SweeLe Electronic Shelf Label System
The SweeLe Electronic Shelf Label (ESL) system provides a modern, efficient solution for retail and storage environments to manage product pricing and information. This system utilizes advanced e-ink display technology to offer clear, dynamic, and real-time updates to product labels, significantly reducing manual labor and improving operational efficiency.
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your SweeLe ESL system, including the 2.9" and 3.5" digital label holders and the associated emitter and base station components.
Image: Overview of SweeLe Electronic Shelf Label components, showing two e-ink labels (2.9" and 3.5"), an emitter connected to a laptop, and a small white base station.
Image: A comparison highlighting the advantages of Electronic Shelf Labels (ESL) such as permanent display, automated price updates, and cost reduction, versus the disadvantages of paper price tags like manual changes and inaccurate pricing.
2. How the System Works
The SweeLe ESL system operates through a centralized management process, ensuring seamless communication between your product database and the electronic labels. Production information stored in your database is encoded and processed by the ESL system. Data requiring updates is broadcast via Ethernet to the SweeLe base station, which then transmits the information wirelessly to the target electronic shelf labels within its coverage area.
Image: A system diagram showing the flow from a server to base stations, which then communicate with electronic tags. A router and PDA are also part of the network, illustrating how data is processed and transmitted to the ESLs.
3. Setup Guide
3.1. Components Check
Before beginning installation, ensure all components are present:
- Electronic Shelf Labels (2.9" and 3.5" included in this sample kit)
- Base Station (Emitter)
- Power Adapter for Base Station
- Ethernet Cable (for Base Station connection)
- USB Cable (for emitter connection to PC, if applicable)
3.2. Base Station (Emitter) Installation
- Placement: Position the Base Station in a central location within the desired coverage area. The Base Station has a coverage radius of approximately 30 meters (700 square meters area). Ensure minimal obstructions for optimal signal strength.
- Power Connection: Connect the power adapter to the Base Station and plug it into a standard electrical outlet.
- Network Connection: Connect the Base Station to your local network (router/switch) using an Ethernet cable. This connection is crucial for data transmission from your management system.
- Software Installation: Install the SweeLe ESL management software on your computer or server. Follow the on-screen instructions provided with the software package.
3.3. Electronic Shelf Label Preparation
The electronic labels are pre-configured for use. No initial battery installation is required as they come with long-lasting integrated batteries. Ensure the labels are within the Base Station's coverage area during the setup and binding process.
4. Operating the SweeLe ESL System
4.1. Management System Overview
The SweeLe ESL management system provides a convenient and intuitive interface for controlling your electronic labels. It is compatible with both computer and tablet devices, allowing for flexible management.
Image: The SweeLe ESL management system interface shown on a desktop monitor and a tablet, demonstrating its compatibility and user-friendly design for managing electronic labels.
4.2. Binding Labels to Products
Use the management software to bind specific electronic labels to your product inventory. This process typically involves scanning the label's unique ID and associating it with a product SKU or barcode in your database. The system supports batch binding for efficiency.
4.3. Designing and Applying Templates
The system allows you to design custom display templates based on product categories, promotional activities, or specific information requirements. Once templates are designed, they can be applied to individual labels or groups of labels.
4.4. Real-time Information Update
One of the core features of the SweeLe ESL system is its ability to provide dynamic and real-time information updates. Changes made in your backend system (e.g., ERP/POS) are automatically reflected on the electronic labels. A single manager can refresh all tags in approximately one minute.
Image: Electronic Shelf Labels displaying updated prices and information for "Red Chili" and "Green Pepper" in a retail display, demonstrating the system's capability for dynamic and real-time information updates.
The system also supports features like flashing lights for easy product search and replenishment, and provides an overview of price tag statuses, templates, and product data on the backend.
4.5. ERP/POS System Integration
SweeLe provides technical support for ERP/POS system docking API, enabling seamless integration with your existing retail management infrastructure. This allows for unlimited shop management and unified management of commodity price data across all chain shops.
5. Maintenance
5.1. Cleaning the Labels
To clean the electronic labels, gently wipe the screen and casing with a soft, dry, lint-free cloth. For stubborn marks, a slightly damp cloth with water can be used, but ensure no liquid enters the device. Avoid using harsh chemicals, abrasive cleaners, or solvents.
5.2. Battery Life
The e-ink labels are designed for long battery life, typically lasting several years depending on refresh frequency. The system will alert you through the management software when a label's battery is low, indicating it's time for replacement.
5.3. Base Station Care
Keep the Base Station in a well-ventilated area, free from dust and direct sunlight. Ensure all cable connections are secure. Periodically check for firmware updates through the management software to ensure optimal performance and security.
6. Troubleshooting
6.1. Label Not Updating
- Check Coverage: Ensure the label is within the effective range of the Base Station.
- Base Station Status: Verify the Base Station is powered on and connected to the network. Check its status indicators.
- Software Connection: Confirm the management software is properly connected to the Base Station and your product database.
- Label Battery: Check the battery status of the specific label in the management software.
- Refresh Command: Re-send the refresh command from the management software.
6.2. Base Station Offline
- Power: Ensure the power adapter is securely connected and the outlet is functional.
- Ethernet Cable: Check the Ethernet cable connection to both the Base Station and your network router/switch. Try a different cable if necessary.
- Network Configuration: Verify network settings (IP address, subnet mask) for the Base Station in your network configuration.
- Restart: Power cycle the Base Station by unplugging it for 10 seconds and then plugging it back in.
6.3. Display Issues (Blank/Partial Display)
- Refresh: Attempt to refresh the label's content from the management system.
- Battery: A very low battery can sometimes cause incomplete displays. Replace the label if battery is indicated as critical.
- Physical Damage: Inspect the label for any signs of physical damage.
7. Specifications
The following table outlines the key specifications for the SweeLe Electronic Shelf Label system components included in this sample kit:
| Feature | Specification |
|---|---|
| Product Model | SID-ESL-sample-M |
| Label Sizes Included | 2.9 inches, 3.5 inches |
| Display Technology | E-Ink (Electronic Paper Display) |
| Display Colors | Black, White, Red |
| Base Station Coverage | Approx. 700 square meters (30m radius) |
| Refresh Success Rate | 99.99% |
| Connectivity | Wireless (proprietary), Ethernet (for Base Station) |
| Material Type | Epaper |
| Item Weight (Emitter) | 6.4 ounces |
| Product Dimensions (Emitter) | 4 x 4.3 x 2.3 inches |
Image: A display of various Electronic Shelf Label sizes, including 2.13", 2.66", 2.9", 3.52", 4.2", 5.83", and 7.5", showcasing different templates and content examples.
8. Warranty and Support
SweeLe products are designed for reliability and performance. For specific warranty terms and conditions, please refer to the warranty card included with your product or contact our customer support.
For technical assistance, troubleshooting, or inquiries regarding ERP/POS system integration, please contact SweeLe customer support. You can also find more information and resources from the manufacturer, 广东志慧芯屏科技有限公司.
Contact Information:
- Manufacturer: SweeLe (广东志慧芯屏科技有限公司)
- Website: www.sweele.com
- Support Email: support@sweele.com
Please have your product model number (SID-ESL-sample-M) and purchase date ready when contacting support.