1. Introduction
Welcome to the EMOJO Caddy Pro Electric Tricycle user manual. This manual provides essential information for the safe operation, assembly, maintenance, and troubleshooting of your new electric tricycle. Please read this manual thoroughly before your first ride to ensure proper usage and to maximize the lifespan of your EMOJO Caddy Pro.
The EMOJO Caddy Pro is a robust 3-wheel electric bike designed for adults, featuring fat tires, hydraulic disc brakes, and a powerful 500W motor. It offers a comfortable and stable riding experience for various terrains and purposes, including commuting, shopping, and leisure rides.
2. Safety Information
Your safety is paramount. Always wear a helmet and appropriate safety gear when riding. Adhere to all local traffic laws and regulations. Perform pre-ride checks before each use.
- Always wear a certified helmet.
- Ensure tires are properly inflated before each ride.
- Check brake functionality before each ride.
- Familiarize yourself with local e-bike regulations.
- Do not operate the tricycle under the influence of alcohol or drugs.
- Be aware of your surroundings and other road users.
- Avoid riding in adverse weather conditions if possible.
- Do not exceed the maximum weight capacity of 330 lbs.
3. Components Overview
The EMOJO Caddy Pro is equipped with high-quality components designed for performance and durability. Below are some key features:
3.1. Overall Product View

This image displays the complete EMOJO Caddy Pro Electric Tricycle in red, showcasing its three-wheel design, front and rear baskets, and the included accessories such as the rear view mirrors, phone holder, and the LCD display unit.
3.2. Hydraulic Disc Brakes

The tricycle features hydraulic disc brakes, which provide superior stopping power with less effort compared to mechanical brakes. They offer consistent and reliable braking performance, enhancing rider safety.
3.3. 500W Bafang Motor

Equipped with a robust 500W Bafang motor, the Caddy Pro delivers reliable power for assistance up to 20 MPH. This motor ensures smooth acceleration and efficient performance across various terrains.
3.4. Fat Tires

The 4-inch wide fat tires provide enhanced stability and traction, making the Caddy Pro suitable for diverse environments, including paved roads, gravel paths, sand, and even light snow.
3.5. Included Accessories

The EMOJO Caddy Pro comes with essential accessories to enhance your riding experience, including rear view mirrors for improved visibility, a chain lock for security, and a phone holder for convenience.
3.6. Dimensions and Ergonomics

This diagram illustrates the various dimensions of the Caddy Pro, such as the 20-inch handlebar reach, 45-inch handlebar height, 31-43.5 inch seat height range, 50-inch wheelbase, and 74-inch total length. These measurements are crucial for understanding the tricycle's fit and maneuverability.
3.7. Shimano Shifter

The 7-speed Shimano shifter allows for smooth and precise gear changes, enabling the rider to adapt to various inclines and terrains efficiently.
3.8. LCD Display

The integrated LCD display provides essential riding information such as speed, battery level, pedal assist level, and odometer readings, keeping you informed during your ride.
3.9. Adjustable Stem

The adjustable stem allows riders to customize the handlebar angle and height, ensuring a comfortable and ergonomic riding position for various body types.
3.10. Adjustable Seat with Backrest

The comfortable seat with an adjustable backrest can be moved vertically to accommodate different rider heights, providing optimal comfort and support during long rides.
4. Setup and Assembly
The EMOJO Caddy Pro comes partially assembled. Follow these general steps for final assembly. Refer to the detailed assembly guide included in your packaging for specific instructions and diagrams.
- Unpacking: Carefully remove all components from the packaging. Retain packaging for future transport or storage.
- Front Wheel Installation: Attach the front wheel, ensuring the disc brake rotor is correctly aligned with the caliper.
- Handlebar Installation: Insert the handlebar stem into the fork tube and secure it. Adjust the handlebar angle for comfort.
- Seat Installation: Insert the seat post into the frame and adjust the seat height to your preference. Secure the quick-release lever.
- Pedal Installation: Attach the pedals, noting that the left pedal is reverse-threaded.
- Basket Installation: Securely attach the front and rear baskets using the provided hardware.
- Battery Installation: Insert the battery into its compartment and ensure it is locked in place. Charge the battery fully before first use.
- Accessory Attachment: Install the rear view mirrors and phone holder as desired.
- Pre-Ride Check: Before your first ride, double-check all bolts, nuts, and quick releases for tightness. Ensure brakes are functioning correctly and tires are inflated to the recommended pressure.
5. Operating Instructions
Understanding how to operate your EMOJO Caddy Pro will ensure a safe and enjoyable riding experience.
5.1. Powering On/Off
- To power on the tricycle, press and hold the power button on the LCD display.
- To power off, press and hold the power button again until the display turns off.
5.2. Pedal Assist System (PAS)
- The Caddy Pro features multiple levels of pedal assist. Use the '+' and '-' buttons on the control panel to adjust the assist level.
- Higher assist levels provide more motor power as you pedal, making it easier to ride.
5.3. Throttle Operation
- The throttle provides on-demand power without pedaling. Gently twist the throttle grip to engage the motor.
- Always start slowly and be mindful of your surroundings when using the throttle.
5.4. Gear Shifting
- Use the Shimano 7-speed shifter to change gears. Shift to lower gears for climbing hills and higher gears for flat terrain or downhill riding.
- Shift gears while pedaling lightly to ensure smooth transitions.
5.5. Braking
- The Caddy Pro is equipped with hydraulic disc brakes. Apply both brake levers simultaneously for balanced and effective stopping.
- Practice braking in a safe, open area to get accustomed to the feel.
5.6. LCD Display Functions
- The LCD display shows current speed, battery charge level, pedal assist level, trip distance, and total odometer.
- Consult the display manual for detailed instructions on navigating its features and settings.
6. Maintenance
Regular maintenance is crucial for the longevity and safe operation of your EMOJO Caddy Pro.
- Tires: Check tire pressure weekly. Maintain recommended PSI (found on the tire sidewall). Inspect for wear and punctures.
- Brakes: Regularly check brake pads for wear and ensure brake levers provide firm, responsive braking. Adjust or replace as needed.
- Chain: Keep the chain clean and lubricated to ensure smooth shifting and prevent rust.
- Battery: Charge the battery regularly, even when not in use, to maintain its health. Store the battery in a cool, dry place. Avoid fully discharging the battery.
- Fasteners: Periodically check all bolts, nuts, and quick releases for tightness.
- Cleaning: Clean the tricycle with a damp cloth. Avoid using high-pressure washers directly on electrical components.
- Professional Service: For complex issues or annual tune-ups, consult a qualified e-bike technician.
7. Troubleshooting
This section addresses common issues you might encounter with your EMOJO Caddy Pro.
| Problem | Possible Cause | Solution |
|---|---|---|
| Motor not assisting / No power | Battery low or not connected; Power button not pressed; Loose electrical connection. | Charge battery; Ensure battery is fully seated and locked; Check all cable connections; Press power button on display. |
| Brakes feel weak | Worn brake pads; Air in hydraulic line; Misaligned caliper. | Inspect and replace brake pads; Bleed hydraulic system (professional recommended); Adjust caliper alignment. |
| Gears not shifting smoothly | Derailleur out of adjustment; Dirty or dry chain; Bent hanger. | Adjust derailleur; Clean and lubricate chain; Inspect and straighten hanger (professional recommended). |
| Tire loses air quickly | Puncture; Loose valve stem. | Inspect tire and tube for punctures and repair/replace; Tighten valve stem. |
If you encounter an issue not listed here or require further assistance, please contact EMOJO customer support.
8. Specifications
Detailed technical specifications for the EMOJO Caddy Pro Electric Tricycle:
| Feature | Detail |
|---|---|
| Bike Type | Electric Bike |
| Age Range | Adult |
| Brand | EMOJO |
| Motor | 500W |
| Battery | 48V 15.6Ah (748 Watt Hours) |
| Max Speed | 20 MPH |
| Number of Speeds | 7 (Shimano) |
| Color | Red |
| Wheel Size | 20 Inches |
| Wheel Width | 4 Inches (Fat Tires) |
| Frame Material | Aluminum |
| Suspension Type | Front |
| Brake Style | Hydraulic Disc |
| Max Load Weight | 330 lbs |
| Included Components | Basket, Rear View Mirrors, Phone Holder, Chain Lock |
| Special Features | Accessory pockets, Disc Brakes, LCD-Display, Front Suspension Fork, Suspension Seat Post |
| Model Name | Caddy Pro |
| Total Length | 74 Inches |
| Wheelbase | 50 Inches |
| Min. Seat Height | 31 Inches |
| Max. Seat Height | 43.5 Inches |
| Handlebar Height | 45 Inches |
| Handlebar Reach | 20 Inches |
9. Warranty and Support
The EMOJO Caddy Pro Electric Tricycle comes with a 1-year manufacturer's warranty. This warranty covers defects in materials and workmanship under normal use.
For warranty claims, technical support, or any inquiries regarding your product, please contact EMOJO customer service. You can find more information and contact details on the official EMOJO website:
Visit the EMOJO Store on Amazon
Please have your model number (Caddy Pro) and purchase date available when contacting support.