DREAME X50 Ultra Complete Robot Vacuum Cleaner Instruction Manual

1. Introduction

Thank you for choosing the DREAME X50 Ultra Complete Robot Vacuum Cleaner. This manual provides detailed instructions for setting up, operating, and maintaining your device to ensure optimal performance and a clean home environment.

2. Package Contents

Please check the contents of your package against the list below. If any items are missing or damaged, please contact customer support.

• Robot Vacuum Cleaner
• Base Station
• Power Cable
• Base Station Ramp Extension Plate
• Cleaning Tool
• 2 Mop Supports
• 2 Dust Bags (1 pre-installed)
• User Manual
• Main Brushes (2)
• Side Brushes (2)
• HEPA Filters (3)
• Mops (12)
• 1L Detergent Solution (Model AWH6)

Image: Overview of the DREAME X50 Ultra Complete Robot Vacuum Cleaner and its accessories.

3. Setup

3.1 Base Station Placement

1. Remove the protective film from the base station.
2. Choose an open area with good Wi-Fi signal to install the base station.
3. Ensure there are no objects on the floor within 1.5 meters in front of the base station and 5 centimeters on either side.
4. Connect the power cable to the base station.
5. Turn on the power switch located above the power cable socket. A steady light on the base station indicator confirms a successful connection.
6. To prevent water damage to carpets or hardwood floors, it is recommended to install the base station on tiled or masonry flooring.
7. Install the ramp extension plate onto the base station.

Image: Proper placement and connection of the base station, showing clearance requirements.

3.2 Robot Preparation

1. Remove all protective films from the robot's top cover, sensors, and camera. Remove the protective strips from the robot. Ensure all protective films are removed before use to prevent interference or operational issues.
2. Press and hold the robot's power button for 3 seconds to turn it on.
3. Install the mops onto the robot.
4. Dock the robot onto the base station (charging contacts facing the base station). A voice message will confirm connection and start charging.

Image: The DREAME X50 Ultra Complete Robot Vacuum Cleaner.

3.3 Filling Detergent and Water Tanks

1. Remove the dustbin cover from the base station.
2. Extract the automatic detergent compartment on the left side. Open its cover and fill it with detergent. Use only official DREAME detergents to prevent limescale buildup and other issues.
3. Close the detergent compartment cover, reinsert it, and close the dustbin cover.
4. Remove the clean water tank and fill it with an adequate amount of room temperature tap water.
5. Close the water tank cover and place it back into the base station.

Image: Steps for filling the detergent and clean water tanks in the base station.

4. App Connection

The app interface may vary due to regional or version differences, but operations remain similar. For any further questions, please contact our official support service.

1. Scan the QR code on the robot or search for "Dreamehome" in the App Store/Google Play Store to download the app.
2. Open the Dreamehome app.
3. If using the app for the first time, click "Sign Up Now". You can register using your mobile number or email.
4. Enter your mobile number and click "Get Code" if registering with a mobile number. Enter the verification code sent by Dreame. Set a password for your account.
5. If using email for registration, select your region, enter your email, and click "Get Code". Enter the verification code sent by Dreame to your inbox. Set a password for your account.
6. For subsequent logins, you can choose to log in with your phone number, email, or third-party accounts at the bottom of the page.
7. After logging in, add the robot to your device list.
8. Remove the top cover of the robot and scan the QR code on the robot. Alternatively, click "Add" on the homepage to manually add a device from the model list.
9. Follow the app's guide to connect to Wi-Fi. Note: The Wi-Fi must be 2.4GHz or a mixed 2.4GHz/5GHz network.
10. Enter the name and password of the Wi-Fi network you wish to connect the robot to.
11. Follow the app's instructions and ensure the robot is powered on. Select the control box and click "Next".
12. Press and hold the Start button and the Return to Base button simultaneously for 3 seconds. When you hear the voice prompt, select the control box and click "Next".
13. Click the button and join the "dreame-vacuum-xxx" hotspot in the popup window. If you cannot join the hotspot in the previous step, open your Wi-Fi list and manually search for "dreame-vacuum-xxx" and connect to it. Then return to the app interface following the voice instructions.
14. Keep the robot and your phone as close as possible to the router. Wait for the robot to connect correctly to the network and verify the connection result.
15. After connecting to the Wi-Fi network, the Wi-Fi indicator on the robot will be solid.
16. After connection, click "Me" at the bottom right, then "Settings" at the top right.
17. Check "About" and verify if the app version is updated to the latest version.

5. First Use - Map Settings

1. Return to the homepage and click on "Go to device".
2. Before performing the first mapping, tidy up the surrounding area, remove clutter, and fragile objects.
3. You can choose "Quick Map" or simply start cleaning everything by tapping "Clean" to build a map.
   • In "Quick Map" mode, the robot quickly scans the home environment to generate a map.
   • In "Clean All" mode, the robot starts cleaning directly and builds a map during the cleaning process.
4. Ensure the robot starts and returns to the base station during the first mapping process. Do not move the robot or the base station during this process to avoid mapping errors.
5. Once the map is successfully created, it is recommended to change the map switching method to "Multi-floor".
6. If your home has multiple floors, click on "Multi-floor Map Management" at the bottom to add other floors. You can create up to 4 map levels. The multi-floor cleaning function requires creating an independent map for each floor. Please move the robot to the designated floor when it is in standby (not in cleaning activity); it is not necessary to move the base station.
7. Click "Create Map" to start cleaning directly or use quick mapping. The robot will create a map of the current floor, then return to the starting position at the end of the mapping.
8. In this page, you can modify the map and special areas, such as furniture, carpets, virtual walls, and restricted zones, recognized by the robot.
9. In the map editing page, if furniture has been modified, you need to activate the furniture icon in "Map View" to see the furniture visualization and map modifications.
10. If the automatically generated cleaning path does not meet your needs, you can customize it by clicking on "Cleaning Sequence".
11. Click on "Virtual Threshold/Ramp" to add thresholds and ramps to the map to allow the robot to act differently based on different types of thresholds/ramps.
12. You can zoom in/out and drag the map. After positioning the threshold/ramp, click the checkmark in the top right corner to save it.
13. Please note that you should not set a traversable threshold near a staircase, as it could cause fall damage.
14. After setting the threshold on the map, you can click on the ellipsis in the top right corner of the homepage to access other settings.

Image: The robot creating a map of the environment.

6. First Use - Cleaning Settings

1. Return to the device homepage, click on the water drop icon, and access the Cleaning Genius page.
2. Click on "Customized" to adjust suction power, mop humidity, and more.
3. The X50 series robot vacuum cleaner is equipped with two safety legs that help it overcome thresholds that other robots cannot cross. In the menu, you can find "Obstacle Avoidance Leg Settings" and choose how you want the robot to cross the threshold.
   • Traversing obstacles is recommended for sliding door tracks.
   • Synchronized obstacle traversing is recommended for thresholds.
4. In the map editor, you can designate some areas as "low-lying areas". Click on "Add a low-clearance area" to add a low-clearance area. Note that each low-clearance area must be contained within a single room and cannot extend across multiple rooms.
5. After positioning the restricted area, click the checkmark in the top right corner to save it.
6. After setting the low-clearance area, you can click on the ellipsis in the top right corner of the homepage to access other settings.
7. Locate "Floor Cleaning Settings" in the list and select the desired coverage mode.
   • It is recommended to use safe coverage, where the robot will enter the area slightly higher than the device's own height.
   • In extreme coverage mode, the robot will enter an area almost at the same height as the robot for cleaning, which could scratch the top of the robot.
8. Once the setting is complete, the robot will automatically lower the Lidar in low-visibility areas during cleaning.
9. It is also possible to access the "Smart Obstacle Avoidance" menu and activate it to improve obstacle avoidance.
10. If you have pets, you can activate "Pet Care" and set automatic emptying to high frequency. The effectiveness of AI recognition improves with use and software updates.
11. In "CleanGenius" mode, the robot automatically lifts the mop and cleans carpets.
12. For thicker carpets, activate "Mop Detachment" mode in the carpet settings. The robot will return to the base station to remove the mop pads before cleaning.

Image: The robot cleaning under low-lying furniture using its VersaLift feature.

7. Real-time Camera

It is also possible to access "Real-time Camera" to enable remote viewing.

1. Press the Home button 3 times quickly.
2. Click on "Settings" in the app.
3. Set a four-digit password. This allows you to use the real-time camera function.
4. In this way, you can remotely view live cleaning footage through the robot's camera.
5. You can click on the camera button on the right side of the device's homepage and enter the password to activate this function.
6. You can also remotely control photo taking, video recording, or recharging.

Image: The robot's AI Action camera for obstacle detection and real-time viewing.

8. Maintenance

Regular maintenance ensures the longevity and optimal performance of your DREAME X50 Ultra Complete. Refer to the app for specific maintenance schedules and instructions for cleaning brushes, filters, and tanks.

• Dust Bag: Replace the dust bag in the base station when full.
• Water Tanks: Regularly empty the dirty water tank and refill the clean water tank.
• Mop Pads: Clean or replace mop pads as needed. The base station features automatic mop cleaning with 80°C hot water and UV light for sterilization.
• Brushes: Regularly check and clean the main and side brushes for tangled hair or debris. The HyperStream anti-tangle dual brush system minimizes hair tangles.
• Filters: Clean or replace HEPA filters periodically to maintain suction performance.
• Sensors: Wipe the robot's sensors with a soft, dry cloth to ensure accurate navigation and obstacle detection.

Image: The PowerDock's self-cleaning features, including hot water mop cleaning and UV sterilization.

9. Troubleshooting

If you encounter any issues with your DREAME X50 Ultra Complete, please refer to the following common solutions or consult the app's help section.

10. Specifications

11. Warranty and Support

For warranty information, technical support, or service inquiries, please refer to the official DREAME website or contact their customer service directly. The manufacturer's contact information is: Dreame Trading (Tianjin) Co., Ltd., Address: Room 2112-1-1, South District, Finance and Trade Center, No.6975 Yazhou Road, Dongjiang Bonded Port Area, Tianjin Pilot Free Trade Zone, Tianjin, China, Contact: legal@dreame.tech.

12. Official Product Video