HETP HX100N9

HETP HX100N9 Portable Charger User Manual

Model: HX100N9

1. Introduction

This manual provides essential instructions for the safe and efficient operation of your HETP HX100N9 Portable Charger. Please read this manual thoroughly before using the device and retain it for future reference.

2. Product Overview

The HETP HX100N9 is a versatile portable charger designed to power multiple electronic devices on the go. It features a 10800mAh battery capacity, fast charging capabilities, and integrated cables for convenience.

Key Features:

  • Wide Compatibility: Equipped with built-in Type-C, iOS (Lightning), and Micro USB cables, plus a magnetic wireless charger for iWatch. Compatible with a broad range of devices including iPhone 16/15/14/13/12/11/XS/XR/SE Pro/Pro Max, Samsung S24/S23 Series, Google Pixel, LG, Moto, tablets, Android devices, and Apple Watch 10/9/8/7/6/5/4/3/2/1/SE 1/SE2/Ultra/Ultra 2.
  • Multiple Outputs & Inputs: Offers 6 output options (3 built-in cables, 1 wireless iWatch charger, 2 USB ports) and 2 input options for recharging the power bank, allowing simultaneous charging of up to 6 devices.
  • PD 25W Fast Charging: Integrates advanced Power Delivery (PD) and Quick Charge (QC) technologies. The USB-C cable/port supports PD25W, capable of charging an iPhone from 0% to 50% in approximately 30 minutes.
  • Portable Design: Compact dimensions (6.02x2.8x0.59 inches) and lightweight (280g) make it ideal for travel.
  • Superior Safety: Features a multi-protection smart microchip to guard against short circuits, overheating, overcharging, over-voltage, and over-current.
  • LCD Display: An integrated LCD screen displays the remaining battery percentage.
HETP HX100N9 Portable Charger with built-in cables and iWatch charger
Figure 1: HETP HX100N9 Portable Charger. This image shows the sleek black design of the power bank with its digital display and integrated wireless charging pad.

3. Setup

3.1 Initial Charging of the Power Bank

  1. Connect the power bank to a power source using either the built-in USB-C input cable or an external USB-C cable via the dedicated input port.
  2. The LCD display will show the charging progress. Ensure the power bank is fully charged before first use for optimal performance.
Two ways to fast recharge the HETP HX100N9 power bank
Figure 2: Recharging the Power Bank. The image illustrates two methods for recharging the power bank: using the built-in Type-C cable or the dedicated Type-C input port.

4. Operating Instructions

4.1 Charging Mobile Phones and Tablets

  1. Identify the appropriate built-in cable (Type-C, iOS/Lightning, or Micro USB) for your device.
  2. Pull out the required cable from its storage slot on the power bank.
  3. Connect the cable to your mobile phone or tablet. The device should begin charging automatically.
  4. Alternatively, use your own USB-A or USB-C cable and connect it to the corresponding output port on the power bank.
  5. The LCD display on the power bank will show the remaining battery percentage.

4.2 Charging Apple Watch

  1. Place your Apple Watch directly onto the magnetic wireless charging pad located on the surface of the power bank.
  2. Ensure the watch is properly aligned for optimal charging. The watch display should indicate that it is charging.
HETP HX100N9 Portable Charger charging multiple devices simultaneously
Figure 3: Simultaneous Device Charging. This image demonstrates the power bank's ability to charge multiple devices, including an Apple Watch, iPhone, and Android phone, at the same time using its various outputs.

4.3 Checking Battery Level

Press the power button once to activate the LCD display, which will show the current battery percentage of the power bank.

4.4 Fast Charging Functionality

The USB-C output supports PD 25W fast charging. For devices compatible with PD or QC 4.0, charging will occur at an accelerated rate. Ensure your device and cable support these protocols for best results.

HETP HX100N9 Portable Charger demonstrating PD 25W fast charging
Figure 4: PD 25W Fast Charging. The image highlights the fast charging capability, showing an iPhone charging rapidly via the USB-C output.

4.5 Built-in Flashlight

Some models may include a built-in flashlight. Double-press the power button to turn the flashlight on or off.

5. Maintenance

  • Keep the power bank away from extreme temperatures, direct sunlight, and liquids.
  • Store in a cool, dry place when not in use.
  • Clean the device with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
  • Avoid dropping or subjecting the power bank to strong impacts.

6. Troubleshooting

ProblemPossible Solution
Device not charging.
  • Ensure the power bank is charged.
  • Verify the cable connection is secure and the correct cable is used for your device.
  • Check if your device is compatible with the power bank's output.
Slow charging.
  • Ensure your device and cable support fast charging protocols (PD/QC).
  • Close background applications on your device.
Power bank not recharging.
  • Verify the input cable is securely connected to a power source.
  • Try a different power adapter or cable.
Apple Watch not charging wirelessly.
  • Ensure the Apple Watch is correctly centered on the magnetic charging pad.
  • Remove any thick cases from the Apple Watch that might interfere with wireless charging.

7. Specifications

FeatureDetail
Model NumberHX100N9
Battery Capacity10800 Milliamp Hours
Product Dimensions6 x 2.8 x 1 inches
Item Weight9.9 ounces
Input (USB Type C)PD 25W
Output (USB Type C)PD 25W
Output (USB Type A)QC 4.0 compatible
Built-in CablesUSB Type C, iOS (Lightning), Micro USB
Wireless ChargingFor Apple Watch
Special FeaturesBuilt-in Cables, Multi-Security Protection, LED Display, Fast Charging, Pocket Size

8. Warranty and Support

Your HETP HX100N9 Portable Charger comes with a 24-month warranty and lifetime technical support.

For any inquiries or support, please refer to the contact information provided by the manufacturer.

Brand: HETP

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