Vivtone TM-S-b8

Vivtone Rechargeable Digital Hearing Devices TM-S-b8 User Manual

Model: TM-S-b8

Introduction

This manual provides detailed instructions for the proper use, care, and maintenance of your Vivtone Rechargeable Digital Hearing Devices, model TM-S-b8. Please read this manual thoroughly before using your devices to ensure optimal performance and longevity.

Package Contents

Upon opening your Vivtone TM-S-b8 package, verify that all components are present:

  • Vivtone TM-S-b8 Hearing Devices (Pair)
  • Portable Charging Case
  • USB Charging Cable
  • Ear Domes (various sizes)
  • Cleaning Brush
  • User Manual

Setup

1. Initial Charging

Before first use, fully charge your Vivtone hearing devices.

  1. Connect the USB charging cable to the portable charging case and a power source.
  2. Place the hearing devices into their respective slots in the charging case.
  3. Observe the power indication lights:
    • Blinking White Light: Charging
    • Solid White Light: Fully Charged
  4. A full charge typically takes approximately 2 hours. The portable charging case provides up to 80 hours of total power duration with multiple recharges.
Vivtone hearing aids in charging case with power indication details

Image: Vivtone hearing aids inside their portable charging case, illustrating the charging process and battery life. The image shows a blinking white light for charging and a solid white light for fully charged status. It also indicates 2 hours for full charge, 16 hours working time, 3 times recycle charging, and 80 hours total power duration.

2. Selecting and Attaching Ear Domes

Choose the ear dome size that provides a comfortable and secure fit in your ear canal. A proper fit is crucial for optimal sound quality and to prevent feedback.

  • Gently attach the selected ear dome to the sound outlet of the hearing device.
  • Ensure the dome is securely fastened.
Vivtone hearing aid held by fingers next to an ear with the device inserted

Image: A Vivtone hearing aid being held by fingers, demonstrating its compact size. Another image shows the hearing aid discreetly placed inside an ear, emphasizing its lightweight and comfortable design. The text highlights medical-grade material and no burden for all-day wearing.

3. Inserting the Hearing Devices

Carefully insert the hearing device into your ear canal until it feels snug and comfortable. Avoid forcing it.

Operating Instructions

1. Power On/Off

  • Automatic Operation: The devices automatically turn ON when taken out of the charging case and OFF when placed back into the charging case.
  • Manual Operation: For manual power control, press and hold the control button on the device for 5 seconds to turn ON or OFF without using the charging case.
Vivtone hearing aids with illustrations of power and volume controls

Image: Vivtone hearing aids shown with their charging case, illustrating the "Super Easy Operation" features. Icons depict automatic turn ON/OFF with the charging case, a 5-second long press for manual ON/OFF, a 2-second press to adjust hearing modes, and quick presses to adjust 7 levels of sound volume.

2. Adjusting Hearing Modes

The Vivtone TM-S-b8 offers different hearing modes to suit various environments.

  • Press the control button for 2 seconds to cycle through available hearing modes.
  • The devices feature a memory function that automatically retains the last used mode after 10 minutes of continuous use, eliminating the need for re-adjustment after the first use.
Vivtone hearing aids with descriptions of normal and noisy environment modes

Image: Vivtone hearing aids with a description of "Professional Hearing Aids for Different Situations." It lists "Normal Listening Mode" for daily discourse and TV, and "Noisy Environment Mode" for parties or other loud situations. The image also highlights the memory function.

3. Adjusting Volume

Quickly press the control button to adjust the sound volume. There are 7 levels of sound volume available.

Maintenance

Regular maintenance ensures the longevity and optimal performance of your hearing devices.

  • Daily Cleaning: Use the provided cleaning brush to gently remove earwax and debris from the ear domes and sound outlets.
  • Storage: When not in use, store the hearing devices in their charging case to protect them from dust and damage, and to keep them charged.
  • Avoid Moisture: Keep the devices dry. Do not expose them to water or excessive humidity.
  • Battery Care: Recharge the devices regularly. Avoid completely draining the battery for extended periods.
  • Ear Dome Replacement: Replace ear domes periodically or if they become damaged or discolored to maintain hygiene and sound quality.

Troubleshooting

If you encounter issues with your Vivtone hearing devices, refer to the following common solutions:

Problem Possible Cause Solution
No Sound
  • Device is off
  • Low battery
  • Ear dome blocked by earwax
  • Volume too low
  • Turn device on (5-second press or place in/out of case)
  • Charge the device
  • Clean the ear dome and sound outlet
  • Increase volume
Weak or Distorted Sound
  • Low battery
  • Ear dome partially blocked
  • Incorrect ear dome size
  • Charge the device
  • Clean the ear dome and sound outlet thoroughly
  • Try a different size ear dome for a better fit
Whistling/Feedback Sound
  • Improper fit in ear
  • Ear dome not sealed properly
  • Excessive volume
  • Re-insert the device for a snug fit
  • Ensure ear dome is correctly attached and sealed
  • Lower the volume
Device Not Charging
  • Charging cable not connected
  • Charging case low on power
  • Devices not correctly seated in case
  • Check USB cable connection to power source and case
  • Charge the portable charging case
  • Ensure devices are properly seated and contacts are clean

Specifications

Feature Detail
Brand Vivtone
Model Name TM-S-b8
Color beige
Material Plastic Or Silicone
Style Both Ear (In-Ear)
Power Source Battery Powered
Battery Type Lithium Ion (Rechargeable)
Control Type Touchpad Control
Noise Control Environmental Noise Cancellation
Compatible Devices Smartphone, Tablet, Television
Maximum Output 108 dB
Peak Gain 35±5dB
Average Output 106 dB
Frequency Range ≤300Hz-≥6000Hz
Harmonic Distortion ≤2%

Warranty and Support

Vivtone is committed to providing quality products and customer satisfaction.

  • Warranty Information: Please refer to the warranty card included in your product packaging for specific details regarding warranty coverage and duration.
  • Customer Support: For any questions, technical assistance, or support needs, please contact Vivtone customer service. Our specialists are available to assist you.
Customer service representative wearing a headset

Image: A customer service representative wearing a headset, indicating available support. The text emphasizes "We Stand Behind Our Products" and 24/7 customer care.

You can find contact information on the Vivtone official website or through the retailer where you purchased the product.

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