1. Important Safety Information
Read all instructions thoroughly before installation and operation. Failure to follow these instructions could result in property damage, personal injury, or death. Keep this manual for future reference.
Safety Features
This water heater is equipped with 8 advanced safety features to ensure safe operation:
- Flame Failure Protection: Automatically shuts off gas supply if the flame is not detected.
- Overheating Protection: Prevents the unit from exceeding safe operating temperatures.
- Dry Combustion Protection: Activates if the unit operates without sufficient water flow.
- Anti-Freeze Protection: Automatically heats the system in low temperatures to prevent freezing (requires continuous power supply).
- Timeout Protection: Shuts off after a set period of continuous operation.
- Fan Failure Protection: Ensures proper ventilation and combustion by monitoring fan operation.
- Pipe Blockage Protection: Detects and responds to blockages in the water pipes.
- High Water Pressure Protection: Safeguards the system against excessive water pressure.

Image: Overview of the 8 safety protection features, including flame failure, overheating, and anti-freeze protection.
2. Product Overview
The LiberLive Natural Gas Tankless Water Heater is designed for outdoor installation, providing on-demand hot water for residential use. It offers a flow rate of up to 5.3 Gallons Per Minute (GPM) and a heat output of 130,000 BTU, suitable for supplying 3-4 outlets simultaneously.
Key Features:
- Outdoor Design: Thickened, corrosion-resistant body materials, stainless steel vents, and a powerful DC fan provide wind protection (up to force 8), freeze protection, sun protection, and IPX4 waterproofing.
- Continuous Hot Water: Delivers hot water instantly without preheating delays.
- Precise Temperature Control: Built-in high-tech chip and staged combustion technology maintain water temperature within 1°F of the set point.
- Remote Control: Includes a wired remote controller with a reach of up to 49.2 feet for convenient indoor temperature adjustments.

Image: The LiberLive tankless water heater installed on an outdoor wall, emphasizing its outdoor design.

Image: Detailed view of the water heater's internal components, highlighting the high-quality burner, heat exchanger, and fan.
3. Setup and Installation
This water heater is designed for outdoor installation only. Ensure the installation location provides adequate clearance and protection as specified in local codes and this manual.
Installation Requirements:
- Location: Must be installed outdoors. Choose a location that is easily accessible for maintenance and protected from direct impact.
- Gas Source: Natural Gas. Ensure proper gas line connection by a qualified professional.
- Electrical Connection: Requires a 110V/50Hz power supply.
- Water Connections: Standard 3/4" NPT fittings for water inlet and outlet.
- Mounting: Wall-mounted installation. Ensure the mounting surface is sturdy enough to support the unit's weight.
Installation Steps (Summary):
- Mount the unit securely to an exterior wall using appropriate hardware.
- Connect the natural gas supply line to the 3/4" NPT gas inlet.
- Connect the cold water inlet to the 3/4" NPT water inlet.
- Connect the hot water outlet to the 3/4" NPT water outlet.
- Connect the wired remote controller cable.
- Plug the unit into a 110V power outlet.
- Verify all connections for leaks and proper sealing.

Image: Product dimensions and connection points for water and gas lines.

Image: The water heater unit alongside included installation accessories and a table of key specifications.
4. Operating Instructions
The LiberLive tankless water heater is designed for user-friendly operation, primarily controlled via the remote unit.
Initial Startup:
- Ensure the unit is properly installed and connected to gas, water, and power.
- Open the gas supply valve.
- Open a hot water faucet in your home. The unit will detect water flow and initiate heating.
- Press the power button on the remote controller to turn the unit on.
Using the Remote Controller:
The wired remote controller allows for precise temperature adjustment from indoors.
- Power Button: Turns the unit ON/OFF.
- Temperature Adjustment: Use the UP/DOWN arrows to set the desired water temperature. The display shows the current set temperature.
- Temperature Unit Switching: Press the C/F button to switch between Celsius and Fahrenheit.
- Display Indicators: The remote displays water temperature, fan signal, and flame signal.

Image: Remote controller in use, demonstrating indoor temperature adjustment.

Image: Outdoor unit and indoor remote control, illustrating the convenience of remote operation.
Temperature Stability:
The intelligent chip and staged combustion technology ensure consistent water temperatures, adapting to seasonal changes and maintaining the set temperature with minimal fluctuation.

Image: Intelligent chip and water flow sensor for precise temperature control.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your tankless water heater. Always disconnect power and gas supply before performing any maintenance.
Annual Maintenance:
- Inspect and Clean Burner: Check for any debris or blockages in the burner assembly. Clean as necessary.
- Flush Heat Exchanger: Periodically flush the heat exchanger to remove mineral buildup, especially in areas with hard water. Consult a qualified technician for this procedure.
- Check Gas and Water Connections: Inspect all connections for leaks or corrosion.
- Examine Venting: Ensure the stainless steel vents are clear of obstructions.
- Test Anti-Freeze Function: In cold climates, ensure the anti-freeze system is functioning correctly by keeping the unit plugged in during freezing temperatures.
Winterization (if unit is to be shut down):
If the unit will be inactive during freezing temperatures and not continuously powered for anti-freeze protection, it must be properly drained to prevent damage.
- Turn off the gas supply to the unit.
- Turn off the water supply to the unit.
- Open a hot water faucet in the house to relieve pressure.
- Drain all water from the unit and associated piping.
6. Troubleshooting
This section provides solutions to common issues. For problems not listed here, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water / Unit not turning on | No power, gas supply off, insufficient water flow, remote off. | Check power connection, ensure gas valve is open, verify water pressure/flow, turn on remote. |
| Water not hot enough | Temperature set too low, high incoming water temperature, multiple fixtures running. | Increase set temperature, reduce hot water demand, check for mineral buildup. |
| Error code on remote | Indicates a specific system fault (e.g., flame failure, overheating). | Refer to the detailed error code list in the full manual. Often requires power cycling the unit or professional service. |
| Water temperature fluctuates | Inconsistent water flow, mineral buildup, external factors (e.g., cold weather). | Ensure stable water pressure, consider flushing the unit, verify anti-freeze protection is active in cold weather. |
| Unit leaks water | Loose connections, damaged components, freezing damage. | Tighten connections, inspect for visible damage. If freezing is suspected, contact a professional. |
7. Specifications
Detailed technical specifications for the LiberLive Natural Gas Tankless Water Heater (Model HKRV-WH01).
| Specification | Value |
|---|---|
| Brand | LiberLive |
| Model Number | HKRV-WH01 |
| Power Source | Natural Gas |
| Installation Position | Outdoor Installation Only |
| Rated Flow Rate | 5.3 Gallons Per Minute (GPM) |
| Heat Output | 130,000 British Thermal Units (BTU) |
| Rated Gas Pressure | 2800Pa / 2000Pa |
| Water Pressure Range | 0.025 ~ 0.8 MPa (3.6 - 116 PSI) |
| Rated Voltage | 110V / 50Hz |
| Wattage | 35 watts |
| Temperature Rise Range | 95°F - 149°F (35°C - 65°C) |
| Product Dimensions (W x D x H) | 14.2" x 7.1" x 21.7" |
| Water Outlet/Inlet Fittings | 3/4" NPT |
| Gas Inlet Fitting | 3/4" NPT |
| Material Type | Brass, Metal |
| Certifications | CSA Certificated |
8. Warranty and Support
LiberLive is committed to providing reliable products and excellent customer service.
Warranty Information:
The LiberLive water heater comes with a comprehensive 2-year warranty that covers the entire unit from the date of purchase. This warranty covers defects in materials and workmanship under normal use and service.
Customer Support:
For any questions, concerns, or technical assistance, please contact our dedicated customer support team. Have your model number (HKRV-WH01) and purchase date ready when contacting support.
Contact information can typically be found on the LiberLive official website or your purchase documentation.