Devo G2 Fingerprint Smart Door Lock

1. Introduction

The Devo G2 Fingerprint Smart Door Lock offers advanced security and convenience for your home. Featuring multiple unlocking methods, smart app control, and robust construction, it provides a reliable and user-friendly access solution. This manual will guide you through the installation, operation, and maintenance of your new smart lock.

Overview of the Devo G2 Smart Lock's key features.

2. Package Contents

Before beginning installation, please verify that all components are present in your package. Refer to the installation video for a visual guide to the contents.

• Exterior Assembly
• Interior Assembly
• Deadbolt
• Strike Plate and Box
• Mounting Plate
• User Manual
• Measuring Cardboard
• Screws (various sizes)
• Keys (2)
• IC Cards (2)
• Installation Accessories (Plugs, etc.)

3. Setup & Installation

Follow these steps carefully to install your Devo G2 Smart Door Lock. For a visual walkthrough, please refer to the installation video provided.

Step 1: Measure the Dimensions

Use the provided measuring cardboard to check your door's compatibility. Ensure the cross bore diameter is 38mm or 54mm, and the door hole diameter is 25mm. Verify the backset is either 60mm or 70mm.

Ensure your door dimensions match the lock's requirements before installation.

Step 2: Install Deadbolt

Check the backset depth of the deadbolt. If it's 70mm, turn the faceplate 180 degrees to extend the latch length. If it's 60mm, install as is. Ensure the latch is in the retracted (unlocked) position. Insert the latch into the door frame, making sure the word "UP" on the deadbolt faces up, and tighten the screws.

Step 3: Install Exterior Assembly

If your door's cross bore is 38mm, remove the adapter from the exterior assembly. If it's 54mm, keep the adapter. Keep the torque blade vertical, align it with the hole on the latch, and pass it through. Ensure the cable goes underneath the deadbolt.

Step 4: Install Interior Assembly

Detach the mounting plate from the interior assembly. Run the wires through the mounting plate. Select the correct screws (A for 45-55mm door thickness, B for 35-45mm) to install the mounting plate. Set the screws with your hands, then use a screwdriver to secure them. Adjust the rear lock knob to the vertical position. Attach the cable to the back of the interior assembly. Tuck the remaining cable into the back of the internal assembly, passing the tailpiece through the latch hole. Install the plug. After fixing it, check whether the latch can be twisted normally by turning the knob or using a key.

4. Operating Instructions

The Devo G2 Smart Lock offers multiple convenient ways to unlock your door. For a visual guide on how to use the lock, please refer to the video below.

Unlocking from the Outside

• AI Fingerprint Unlock: The lock features a self-learning AI that becomes more accurate with each use. It can recognize fingerprints in 0.25 seconds and unlock in 0.5 seconds. Up to 100 fingerprints can be stored.
• App Control: Use the Tuya Smart app to remotely lock and unlock your door.
• IC Card: Two IC cards are provided. Simply touch the card to the screen to unlock.
• Passcode: Enter your personalized passcode on the touchscreen keypad. The anti-peeping password feature allows you to enter random digits before or after your actual code to prevent others from guessing it.
• Physical Key: Use the traditional physical key as a backup unlocking method.

The Devo G2 Smart Lock offers five convenient unlocking methods.

Unlocking from the Inside

• Knob Unlock: Simply turn the knob on the interior assembly to unlock the door.

App Features

• Manage Users: Add, modify, or delete users and set different access methods for family, roommates, couriers, or guests.
• Real-Time Notifications: Receive instant message reminders on your app when someone rings the doorbell or unlocks the door.
• Temporary Password: Easily set up temporary passwords for guests or service providers.
• View Access Logs: Track unlocking records to know who entered or left your home.
• Low Battery Warning: The app will notify you in advance when the battery is running low.

Manage your smart lock remotely with the Tuya Smart app.

Auto-Lock & One-Touch Lock

The smart deadbolt lock features intelligent automatic locking and one-touch locking functions. You can customize the auto-lock time from 5 to 900 seconds. This feature automatically locks the door after each closing, eliminating worries about forgetting to lock it.

Customize your preferred auto-lock time for enhanced security.

Adjustable Volume Doorbell

The lock includes an adjustable volume doorbell feature, allowing you to customize the chime volume to suit your home environment.

5. Connectivity

The Devo G2 Smart Lock features built-in Bluetooth connectivity, allowing you to manage it via the Tuya Smart app. Follow these steps to connect your lock to the internet.

1. Ensure Bluetooth is enabled on your smartphone.
2. Open the Tuya Smart App.
3. Enter the administrator password on the lock's keypad and press the unlock button.
4. Press "0" and the unlock button to enter network configuration state.
5. In the Tuya Smart App, click "Add Device" and follow the on-screen prompts to pair your lock.
6. Once successfully added, you can manage your lock through the app.

6. Maintenance

Proper maintenance ensures the longevity and optimal performance of your Devo G2 Smart Lock.

• Battery Replacement: The lock operates on 4 AA batteries (not included) and can last for up to 8 months. The app will provide a low battery warning. Replace all batteries simultaneously with new, high-quality alkaline batteries.
• Cleaning: Clean the touchscreen and fingerprint sensor with a soft, dry cloth. Avoid abrasive cleaners or solvents that could damage the surface.
• Environmental Conditions: The lock is IP54 waterproof and designed to withstand temperatures from 5°F to 122°F (-15°C to 50°C). While weather-resistant, avoid prolonged exposure to extreme conditions.

The Devo G2 Smart Lock offers excellent battery life for extended use.

7. Troubleshooting

If you encounter issues with your Devo G2 Smart Lock, try the following solutions:

• Lock Not Responding: Check battery levels. If batteries are low, replace them. Use the emergency Type-C port on the exterior assembly with a portable power bank if the batteries are completely dead.
• Fingerprint Not Recognized: Ensure your finger is clean and dry. Try re-registering your fingerprint if the issue persists. The self-learning AI improves accuracy over time.
• App Connectivity Issues: Ensure Bluetooth is enabled on your phone and the lock is in network configuration mode (refer to Connectivity section). Restart the app or your phone.
• Passcode Not Working: Double-check the entered passcode. Ensure you are not accidentally activating the anti-peeping feature incorrectly.
• Latch Not Extending/Retracting: Verify the deadbolt is installed correctly and the word "UP" is facing up. Ensure no obstructions are in the door frame.
• Resetting the Lock: If persistent issues occur, a factory reset may be necessary. Refer to the full user manual for detailed reset instructions.

8. Specifications

9. Warranty and Support

Devo provides a 12-month warranty for the G2 Smart Door Lock. Should you have any questions or require technical assistance, please do not hesitate to contact our support team. We are committed to providing comprehensive technical support to ensure your satisfaction.