1. Introduction
The Devo G1 Video Smart Lock is an advanced security system designed to enhance home safety and convenience. It integrates multiple functionalities into a single unit, providing comprehensive access control and surveillance for your property.
Figure 1: Devo G1 Video Smart Lock components and smartphone app interface.
Key Features:
- 3-in-1 Integrated Security System: Combines a biometric fingerprint door lock, an FHD camera with dual laser infrared night vision, and an adjustable-volume video doorbell for 24/7 surveillance.
- Human Detection & 2-Way Audio: Utilizes infrared and millimeter wave radars to detect activity, sending real-time alerts and enabling remote two-way communication.
- 6 Flexible Unlocking Methods: Supports fingerprint recognition, mobile app control, voice commands (Amazon Alexa/Google Assistant), keypad codes, IC cards, and physical keys.
- Wi-Fi Connectivity & App Management: Features built-in Wi-Fi for direct connection to your home network via the TUYA app, allowing remote control, user management, notifications, and access log review.
- Long Battery Life and Weather Resistance: Equipped with a 10,000mAh removable lithium battery (up to 180-day lifespan) and IP65 waterproof certification, operating reliably in temperatures from 5°F to 122°F.
2. Product Overview
Before beginning installation, ensure all components are present and undamaged. Refer to the packing list below:
Video 1: Devo G1 Smart Lock Product Installation Overview. This video provides a visual guide to the installation process and components.
Packing List:
- Exterior Assembly (1)
- Interior Assembly (1)
- Deadbolt (1)
- Strike Plate (1)
- Lithium Battery (1)
- Mechanical Keys (2)
- Charging Cable (1)
- IC Cards (2)
- User Manual (1)
- Installation Accessories (Screws A, B, C, D, Plug+Screw E)
3. Setup and Installation
Proper installation is crucial for the optimal performance and security of your Devo G1 Smart Lock. Follow these steps carefully.
3.1. Check Door Dimensions
Before starting, verify your door's compatibility using the provided measuring cardstock. Ensure your door meets the following specifications:
- Cross Bore Diameter: 2 1/8" or 1 1/2" (54mm or 38mm)
- Door Thickness: 1 3/8" to 2 1/8" (35mm to 55mm)
- Backset: 2 3/8" or 2 3/4" (60mm or 70mm)
Figure 2: Door compatibility check diagram. This image illustrates the required measurements for your door.
3.2. Installation Steps
Step 1: Install the Deadbolt and Strike Plate
Ensure the deadbolt faces upwards and is fully retracted. If your backset is 70mm, rotate the faceplate of the latch 180 degrees to extend its length. Insert the deadbolt into the door edge and secure it with the provided screws.
Figure 3: Adjusting the deadbolt for proper backset and ensuring the latch is retracted.
Figure 4: Securing the deadbolt and strike plate to the door frame.
Step 2: Install the Front Lock Assembly
Ensure the latch is in the unlocked state. Carefully insert the tailpiece of the front lock assembly parallel into the slot of the deadbolt. Guide the wires through the door hole.
Figure 5: Aligning and inserting the front lock assembly's tailpiece.
Step 3: Install the Mounting Plate
Run the wires from the front lock through the mounting plate. Position the mounting plate against the door, aligning it with the deadbolt. Secure the mounting plate using the appropriate screws (Screw A, B, or C) based on your door's thickness (50-55mm: Screw A, 40-50mm: Screw B, 35-40mm: Screw C).
Figure 6: Preparing the mounting plate and routing the wires.
Figure 7: Selecting the appropriate screws for door thickness.
Figure 8: Fastening the mounting plate to the door.
Step 4: Install the Rear Lock Assembly
Rotate the knob on the rear lock assembly to a vertical position to ensure the door lock is in the unlocked state. Connect the wires from the front lock to the corresponding ports on the interior assembly. Carefully align the rear lock assembly with the mounting plate and secure it with Screw E. Finally, insert Plug D into the designated hole.
Figure 9: Preparing the rear lock assembly for installation.
Figure 10: Connecting the internal wiring.
Figure 11: Securing the rear lock assembly.
Figure 12: Finalizing the rear lock assembly installation.
Figure 13: Inserting the protective plug.
4. Operating Instructions
The Devo G1 Smart Lock offers multiple convenient ways to unlock your door.
4.1. Unlocking Methods
- Fingerprint Recognition: Use your registered fingerprint for quick access. The self-learning AI chip improves accuracy over time. Supports up to 100 fingerprints.
- Mobile App Control: Use the TUYA app to remotely lock/unlock your door from anywhere.
- Keypad Codes: Enter a personalized code on the touchscreen keypad. You can set different passwords for various users and generate temporary passwords for guests.
- IC Cards: Tap the provided IC cards to the lock for quick entry. Two IC cards are included.
- Voice Commands: Integrate with Amazon Alexa or Google Assistant for hands-free unlocking.
- Physical Keys: Two mechanical keys are provided as a traditional backup unlocking method.
Figure 14: Overview of the 6 flexible unlocking methods.
4.2. App Management Features
The TUYA app provides comprehensive control and monitoring capabilities for your smart lock.
- Remote Lock & Unlock: Control your door's status from anywhere.
- User Management: Add, modify, or delete user members and assign specific access methods.
- Real-Time Notifications: Receive instant alerts for doorbell rings, unlocking events, and other activities.
- Temporary Passwords: Generate time-limited access codes for visitors or service providers.
- Access Logs: Review a detailed history of who entered or left your home and when.
- Battery Status Monitoring: Check the current battery level and receive low-battery warnings.
Figure 15: Remote control and management via the TUYA app.
4.3. Human Detection & 2-Way Audio
The integrated camera and doorbell system provides advanced monitoring. Infrared and millimeter wave radars detect human presence, minimizing false alerts. The two-way audio feature allows you to communicate with visitors directly through the app.
Figure 16: Two-way audio doorbell feature in action.
4.4. Auto Lock Function
For added security and convenience, enable the auto-lock function. This ensures your door automatically locks after a set period, preventing accidental unlocking or forgetting to secure your home.
Figure 17: Auto Lock feature for enhanced security.
5. Maintenance
Regular maintenance ensures the longevity and optimal performance of your Devo G1 Smart Lock.
5.1. Battery Management
The lock is powered by a 10,000mAh removable lithium battery, offering up to 180 days of use per charge. Recharge the battery using the Type-C emergency charging port when low-battery alerts are received.
Figure 18: Rechargeable battery for extended use.
5.2. Weather Resistance
The Devo G1 Smart Lock has an IP65 waterproof certification, making it resistant to rain, snow, wind, and sand. It operates reliably in temperatures ranging from 5°F to 122°F (-15°C to 50°C). While designed for outdoor use, avoid direct and prolonged exposure to extreme weather conditions where possible.
Figure 19: Weather resistance features of the lock.
5.3. Cleaning
To clean the lock, use a soft, damp cloth. Avoid abrasive cleaners, solvents, or harsh chemicals that could damage the finish or electronic components. Ensure the touchscreen and camera lens are clean for optimal performance.
6. Troubleshooting
If you encounter issues with your Devo G1 Smart Lock, refer to the following common troubleshooting tips:
| Problem | Possible Cause | Solution |
|---|---|---|
| Lock not responding / No power. | Low or depleted battery. | Recharge the lithium battery using the Type-C port. Ensure the battery is properly inserted. |
| Fingerprint not recognized. | Fingerprint not registered, dirty sensor, or improper placement. | Ensure your fingerprint is registered. Clean the fingerprint sensor. Try repositioning your finger. Re-register fingerprint if issues persist. |
| Wi-Fi connectivity issues. | Incorrect Wi-Fi password, router too far, or 5GHz network. | Verify Wi-Fi password. Move router closer or use a Wi-Fi extender. Ensure you are connecting to a 2.4GHz Wi-Fi network (5GHz is not supported). |
| App remote control not working. | No internet connection, app not synced, or lock offline. | Check your phone's internet connection and the lock's Wi-Fi status in the app. Restart the app or the lock. |
| Doorbell video/audio issues. | Poor Wi-Fi signal, camera obstruction, or app settings. | Ensure strong Wi-Fi signal. Clear any obstructions from the camera lens. Check app settings for video recording preferences. |
| Auto-lock not functioning as expected. | Auto-lock setting disabled or incorrect delay configured. | Verify auto-lock is enabled in the app and adjust the delay time as needed. |
For persistent issues not covered here, please contact customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Devo |
| Model Name | G1 |
| Lock Type | Combination Lock, Deadbolt, Keypad |
| Special Features | Excellent Battery Life, Fingerprint, HD Camera, Passcode Unlock, Touchscreen |
| Connectivity Protocol | Wi-Fi (2.4GHz only) |
| Control Method | App, Remote, Touch, Voice |
| Material | Aluminum |
| Color | Black |
| Item Dimensions (L x W x H) | 9.3 x 7.1 x 3.8 inches |
| Item Weight | 3.31 Pounds |
| Power Source | 1 Lithium Ion battery (included) |
| Battery Life | Up to 180 days per charge (10,000mAh) |
| Waterproof Rating | IP65 |
| Operating Temperature | 5°F to 122°F (-15°C to 50°C) |
| Included Components | G1 Smart Door Lock, 2 IC Cards, Installation Accessories, 2 Mechanical Keys, User Manual |
8. Warranty and Support
The Devo G1 Video Smart Lock comes with a 12-month warranty from the date of purchase.
For any questions, technical assistance, or warranty claims, please contact our customer support team. We offer 24/7 email support to ensure you receive timely help.
Please refer to your purchase documentation for specific contact details or visit the official Devo website for the most up-to-date support information.
