1. Introduction
Thank you for choosing the Perrin and Rowe U.KITSB72D1LM Southbank Hot and Cold Water Dispenser. This system is designed to provide convenient access to filtered hot and cold water directly from your sink. Featuring a durable brass faucet with a 360-degree swivel spout and a ceramic disc cartridge, this dispenser combines elegant design with reliable functionality. Please read this manual thoroughly before installation and operation to ensure proper use and maintenance.
2. Safety Information
Please observe the following safety precautions to prevent injury or damage to the product:
- Always disconnect power before servicing the unit.
- Do not operate the dispenser if the power cord or plug is damaged.
- Ensure proper grounding for electrical connections.
- Keep children away from the hot water dispenser. Hot water can cause severe burns.
- Do not install the unit in an area where it may be exposed to freezing temperatures.
- Use only potable water with this dispenser.
- This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm (Proposition 65 warning).
3. Package Contents
Verify that all components are present before beginning installation:
- Perrin and Rowe Southbank Faucet (Satin English Gold)
- Hot Water Heating Tank Unit
- Water Filter Housing and Filter Cartridge
- Connection Hoses and Fittings
- Mounting Hardware
- User Manual
4. Setup and Installation
4.1 Pre-Installation Checks
- Ensure you have a dedicated 120V grounded electrical outlet under the sink.
- Confirm adequate space for the heating tank and filter unit.
- Verify that the sink deck thickness is within the maximum limit of 1-5/8 inches.
- Ensure the faucet hole size is 1-3/8 inches.
- Turn off the main water supply before starting installation.
4.2 Installation Steps
- Install the Faucet: Insert the faucet shank through the designated hole in the sink deck. Secure it from underneath with the provided washer and mounting nut. Connect the hot and cold water lines to the faucet.
- Mount the Heating Tank: Position the heating tank unit under the sink in a stable location. Ensure it is easily accessible for maintenance.
- Install the Water Filter: Mount the filter housing securely to the cabinet wall. Connect the cold water supply line to the inlet of the filter housing.
- Connect Water Lines: Connect the filtered water outlet from the filter housing to the inlet of the heating tank. Connect the hot water outlet from the heating tank to the hot water inlet of the faucet. Connect the cold water supply directly to the cold water inlet of the faucet (if applicable, or through the filter if the filter serves both).
- Electrical Connection: Plug the heating tank's power cord into a grounded electrical outlet. Do not turn on the power yet.
- Flush the System: Turn on the main water supply. Open the faucet handle to the cold position and let water run for several minutes to flush out air and any debris. Then, open to the hot position and allow the tank to fill and water to flow until steady. Check for leaks at all connections.
- Power On: Once the system is flushed and leak-free, turn on the power to the heating tank.

Image 1: Overview of the Perrin and Rowe Southbank Hot and Cold Water Dispenser system. This image displays the gold-finished faucet on the left, connected to a black heating tank unit in the center. The heating tank features a digital display showing '208°F' and control buttons. To the right, a white water filter housing is visible, connected to the heating tank and the main water supply line via various hoses. This setup illustrates the primary components and their general arrangement for installation.
5. Operating Instructions
5.1 First Use
After installation and powering on, the heating tank will begin to heat the water to the set temperature. This may take several minutes. The digital display on the tank will show the current water temperature.
5.2 Dispensing Hot Water
To dispense hot water, move the faucet's single lever handle to the hot position. Exercise caution as the water dispensed will be near boiling temperature.
5.3 Dispensing Cold Water
To dispense cold water, move the faucet's single lever handle to the cold position. This water is filtered but not chilled by the heating tank.
5.4 Temperature Adjustment
The heating tank features a digital display and control buttons. Refer to the specific instructions provided with the heating tank for details on how to adjust the desired hot water temperature. The display typically shows the current temperature, such as 208°F.
6. Maintenance
6.1 Cleaning the Dispenser
- Clean the exterior of the faucet and heating tank with a soft, damp cloth.
- Avoid abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
- For the Satin English Gold finish, use a mild soap solution if necessary, and rinse thoroughly.
6.2 Filter Replacement
The water filter cartridge should be replaced periodically, typically every 6-12 months, depending on water quality and usage. Refer to the filter manufacturer's instructions for specific replacement procedures. Always turn off the water supply before replacing the filter.
6.3 Descaling
Over time, mineral deposits (scale) can build up inside the heating tank, affecting performance. Descaling may be required, especially in hard water areas. Consult the heating tank's specific manual for descaling instructions. This process typically involves draining the tank and using a food-grade descaling solution.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water | Power off; heating element failure; tank not filled | Check power connection; ensure tank is filled; contact support if element failed. |
| Slow water flow | Clogged filter; kinked water line; aerator clogged | Replace filter; straighten lines; clean faucet aerator. |
| Water leaking | Loose connections; damaged O-rings/seals | Tighten connections; inspect and replace seals if necessary. |
| Unusual noise from tank | Scale buildup; air in system | Perform descaling; flush system to remove air. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | U.KITSB72D1LM |
| Brand | Rohl (Manufacturer: Perrin and Rowe) |
| Product Dimensions | 1 x 1 x 1 inches (Faucet only, tank dimensions vary) |
| Item Weight | 3 pounds (Faucet only, total system weight varies) |
| Color | Satin English Gold |
| Flow Rate | 0.5 gallons-per-minute (GPM) |
| Faucet Height (deck to top) | 10-1/2 inches |
| Spout Height (deck to outlet) | 6-3/4 inches |
| Spout Reach | 5-3/4 inches |
| Faucet Holes Required | Single Hole |
| Faucet Hole Size | 1-3/8 inches |
| Max Deck Thickness | 1-5/8 inches |
| UPC | 824438654617 |
9. Warranty Information
This Perrin and Rowe product is covered under Perrin and Rowe's limited warranty. Please retain your proof of purchase. For specific details regarding warranty coverage, terms, and conditions, refer to the warranty documentation included with your product or visit the manufacturer's official website. The warranty typically covers manufacturing defects under normal use.
10. Customer Support
If you have any questions, require technical assistance, or need to report an issue, please contact Rohl customer support. Contact information can typically be found on the Rohl website or in the packaging materials. When contacting support, please have your model number (U.KITSB72D1LM) and proof of purchase readily available.







