TCL 43C69B QLED Pro 4K HDR Smart TV User Manual

1. Introduction

This manual provides essential instructions for the setup, operation, and maintenance of your TCL 43C69B QLED Pro 4K HDR Smart TV. Please read this manual thoroughly before using your television to ensure proper and safe operation. Keep this manual for future reference.

2. Important Safety Information

Always follow basic safety precautions when using this product to reduce the risk of fire, electric shock, and injury to persons.

• Do not expose the TV to rain or moisture.
• Do not open the TV casing; refer all servicing to qualified personnel.
• Ensure proper ventilation around the TV.
• Use only the power cord supplied with the TV.
• Keep the TV away from heat sources and direct sunlight.
• Do not place heavy objects on the TV or power cord.
• Unplug the TV during lightning storms or when unused for long periods.

3. Package Contents

Verify that all items are present in your package:

• TCL 43C69B QLED Pro 4K HDR Smart TV
• Remote Control (with batteries)
• Power Cord
• TV Stand (2 pieces) and Screws
• User Manual (this document)
• Quick Start Guide

4. Setup

4.1 Attaching the TV Stand

1. Carefully place the TV face-down on a soft, flat surface to prevent screen damage.
2. Align the stand pieces with the corresponding slots on the bottom of the TV.
3. Secure the stands using the provided screws. Ensure they are tightened firmly.

Note: If you plan to wall-mount your TV, refer to the wall-mount bracket instructions (sold separately) and skip this step.

4.2 Connecting Power and Initial Power On

1. Connect the power cord to the TV's power input and then to a wall outlet.
2. Press the Power button on the remote control or on the TV itself.
3. Follow the on-screen instructions for the initial setup wizard, which includes language selection, country, and basic settings.

4.3 Network Connection

Your TCL 43C69B supports Wi-Fi and Bluetooth connectivity.

• Wi-Fi: During the initial setup, you will be prompted to connect to your home Wi-Fi network. Select your network from the list and enter the password.
• Bluetooth: For connecting wireless accessories like headphones or game controllers, navigate to the TV's settings menu, select "Remotes & Accessories," and pair your Bluetooth device.

5. Operating Your TV

5.1 Remote Control Functions

The remote control allows you to navigate the TV's features. Common buttons include:

• Power: Turns the TV on or off.
• Volume +/-: Adjusts the sound level.
• Channel +/-: Changes TV channels.
• Input: Selects input sources (HDMI, AV, etc.).
• Navigation (Arrow) Buttons: Move through menus and options.
• OK/Enter: Confirms selections.
• Back: Returns to the previous screen.
• Home: Accesses the Google TV home screen.

5.2 Smart TV Features (Google TV)

Your TCL 43C69B runs on Google TV, providing access to a wide range of streaming services, apps, and smart functionalities.

• App Access: Download and install apps from the Google Play Store.
• Voice Control: Use the built-in Google Assistant by pressing the microphone button on your remote.
• Content Casting: Utilize Miracast and AirPlay to cast content from compatible devices to your TV.

5.3 External Device Connectivity

The TV features various ports for connecting external devices:

• HDMI Ports: Connect Blu-ray players, game consoles, cable boxes, etc. (Number of ports not specified, but standard for modern TVs).
• USB Port (1): Connect USB drives for media playback or software updates.
• Other Ports: May include Ethernet, Optical Audio Out, and Antenna/Cable input.

6. Maintenance

6.1 Cleaning Your TV

• Always unplug the TV before cleaning.
• Use a soft, dry, lint-free cloth to wipe the screen and cabinet.
• For stubborn marks, lightly dampen the cloth with water or a mild, non-abrasive screen cleaner. Do not spray cleaner directly onto the screen.
• Avoid using alcohol, benzene, thinners, or other volatile substances.

6.2 Software Updates

Your TV may receive automatic software updates via its internet connection. You can also manually check for updates in the TV's settings menu under "System" or "About."

7. Troubleshooting

Before contacting customer support, try these common troubleshooting steps:

• No Power: Ensure the power cord is securely plugged into both the TV and the wall outlet. Try a different outlet.
• No Picture/Sound: Check the input source. Ensure external devices are powered on and connected correctly.
• Poor Picture Quality: Check antenna/cable connections. Adjust picture settings in the TV menu.
• Remote Control Not Working: Replace batteries. Ensure no obstructions between the remote and the TV's IR sensor.
• Network Connection Issues: Restart your router. Check Wi-Fi password. Try connecting to a different network if available.

8. Specifications

Image Description: European Union Energy Label for the TCL 43C69B television. It shows an energy efficiency class of 'F' for SDR content (51 kWh/1000h) and 'G' for HDR content (100 kWh/1000h). The label also indicates a screen diagonal of 108 cm (43 inches) and a resolution of 3840 x 2160 pixels.

Image Description: A detailed EPREL (European Product Registry for Energy Labelling) information sheet for the TCL 43C69B television. It lists various technical parameters such as model identifier, energy efficiency class, power consumption, screen dimensions, resolution, refresh rate, and manufacturer details. It also includes a QR code linking to the EPREL database.

9. Warranty and Support

For warranty information, please refer to the warranty card included with your product or visit the official TCL website. Information regarding spare parts availability and guaranteed software updates is not explicitly provided at the time of publication.

Customer Support

• Email: ryeee@tcl.com
• Website: www.tcl.com
• Telephone: +48468540100

10. Product Overview

Image Description: Front view of the TCL 43C69B QLED Pro 4K HDR Smart TV. The screen displays a vibrant image of a football team. Logos for TCL, Google TV, 43 inches, QLED Pro, and 4K HDR Pro are visible on the bezel and screen. The TV features a slim design with a central stand.