1. Introduction
Thank you for choosing TUINYO Wireless Headphones, Model WH-960. These headphones are designed to provide a high-quality audio experience with advanced features such as Active Noise Cancellation (ANC), extended battery life, and comfortable wear. This manual provides detailed instructions for setup, operation, and maintenance to ensure optimal performance and longevity of your device.

Image 1.1: TUINYO Wireless Headphones, Model WH-960. This image displays the headphones in a black finish, highlighting their over-ear design and cushioned earcups.
Key Features:
- Active Noise Cancellation (ANC): Effectively reduces ambient noise for an immersive listening experience.
- 60-Hour Playtime: Enjoy extended audio playback on a single charge.
- Low Latency: Optimized for gaming and video with minimal audio delay (50ms).
- Hi-Fi Stereo Sound: Delivers clear, rich, and detailed audio.
- Comfortable Earpads: Designed for long-term wear with soft memory foam and protein leather cover.
- Voice Assistant Support: Easily activate your device's voice assistant.
2. Safety Information
Please read all safety warnings and instructions before using this product to prevent injury or damage. Keep this manual for future reference.
- Do not expose the headphones to extreme temperatures, humidity, or liquids.
- Avoid listening at high volume levels for extended periods to prevent hearing damage.
- Do not attempt to disassemble or modify the headphones. This may void the warranty and cause damage.
- Keep the headphones away from children and pets.
- Use only the provided charging cable or a certified equivalent.
- Be aware of your surroundings when using headphones, especially in traffic or other potentially hazardous situations.
3. Package Contents
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact customer support.

Image 3.1: Package contents including headphones, carrying case, charging cable, audio cable, and user manual.
- TUINYO Wireless Headphones (Model WH-960)
- USB Charging Cable
- 3.5mm Audio Cable
- User Manual
- Carrying Case (if included with your specific model variant)
4. Product Overview
Familiarize yourself with the components and controls of your TUINYO Wireless Headphones.
4.1. Headphone Components

Image 4.1: Detailed view of the earcup, illustrating multi-angle rotation, breathable mesh, and memory foam cushions with soft protein leather cover for comfort.
- Adjustable Headband: Allows for a customized fit.
- Earcups: Over-ear design with soft cushions for comfort.
- Control Buttons: Located on the earcups for power, volume, playback, and ANC.
- Microphone: Integrated for hands-free calls and voice assistant.
- 3.5mm Audio Jack: For wired connection.
- USB Charging Port: For battery charging.
- LED Indicator: Displays power, pairing, and charging status.

Image 4.2: The adjustable headband mechanism, allowing users to extend or retract for a comfortable fit.
5. Setup
5.1. Charging the Headphones
Before first use, fully charge your headphones. A full charge takes approximately 2 hours.
- Connect the USB charging cable to the charging port on the headphones.
- Connect the other end of the USB cable to a USB power adapter (not included) or a computer's USB port.
- The LED indicator will show a red light during charging and turn off or change to blue when fully charged.

Image 5.1: Illustration of the fast charging capability, indicating 10 minutes of charge provides 5 hours of playtime.
5.2. Powering On/Off
- Power On: Press and hold the Power button for approximately 3 seconds until the LED indicator flashes blue.
- Power Off: Press and hold the Power button for approximately 3 seconds until the LED indicator turns red and then off.
5.3. Bluetooth Pairing
- Ensure the headphones are powered off.
- Press and hold the Power button for 5-7 seconds until the LED indicator flashes red and blue alternately, indicating pairing mode.
- On your device (smartphone, tablet, computer), enable Bluetooth and search for available devices.
- Select "TUINYO WH-960" from the list of devices.
- Once paired, the LED indicator will flash blue slowly.
5.4. Wired Connection (3.5mm Audio Cable)
You can use the headphones with a wired connection even if the battery is depleted.
- Connect one end of the 3.5mm audio cable to the audio jack on the headphones.
- Connect the other end to the 3.5mm audio output on your device.
- In wired mode, Bluetooth functions and ANC may not be available or may operate differently.

Image 5.2: The headphones connected via a 3.5mm audio cable, indicating both wired and wireless connectivity options.
6. Operating Instructions
6.1. Basic Controls
| Button/Action | Function |
|---|---|
| Power Button (Long Press) | Power On/Off |
| Power Button (Short Press) | Play/Pause music, Answer/End call |
| Volume Up (+) | Increase volume |
| Volume Down (-) | Decrease volume |
| Volume Up (+) (Long Press) | Next track |
| Volume Down (-) (Long Press) | Previous track |
| Power Button (Double Press) | Activate Voice Assistant |
6.2. Active Noise Cancellation (ANC)
The ANC feature helps to reduce ambient noise, providing a quieter listening environment.
- Activate ANC: Locate the dedicated ANC button (if available) or refer to the specific button combination in your quick start guide. Press it once to turn ANC on. The LED indicator may change to green or white.
- Deactivate ANC: Press the ANC button again to turn ANC off.

Image 6.1: A user wearing the headphones in an airplane setting, illustrating the effectiveness of noise cancellation in reducing low-frequency noise.

Image 6.2: A visual representation of the noise cancellation technology, emphasizing the ability to hear only music by filtering out up to 90% of low-frequency sound.
6.3. Call Functions
- Answer Call: Short press the Power button.
- End Call: Short press the Power button during a call.
- Reject Call: Long press the Power button for 2 seconds.
6.4. Voice Assistant
Activate your device's voice assistant (e.g., Siri, Google Assistant) directly from your headphones.
- Activate: Double press the Power button.

Image 6.3: A user interacting with a smartphone while wearing the headphones, indicating support for voice assistant and improved call clarity.
6.5. Game Mode
For an optimized gaming experience, the headphones offer a low-latency game mode.
- Activate Game Mode: Refer to your quick start guide for the specific button combination to activate game mode. This mode reduces audio latency to approximately 50ms.

Image 6.4: A user engaged in mobile gaming while wearing the headphones, highlighting the ultra-low latency feature for synchronized audio and video.
7. Maintenance
Proper care and maintenance will extend the life of your headphones.
7.1. Cleaning
- Wipe the headphones with a soft, dry, lint-free cloth.
- Do not use abrasive cleaners, alcohol, or chemical solvents.
- Clean the earpads gently to remove any buildup.
7.2. Storage
- When not in use, store the headphones in their carrying case to protect them from dust and damage.
- Avoid storing in extreme temperatures or direct sunlight.
- The headphones are foldable for compact storage.

Image 7.1: The headphones shown in their folded position, demonstrating their portability and ease of storage.
7.3. Battery Care
- Charge the headphones regularly, even if not used frequently, to maintain battery health.
- Avoid fully discharging the battery often.
8. Troubleshooting
If you encounter issues with your headphones, refer to the following common problems and solutions.
| Problem | Possible Solution |
|---|---|
| Headphones do not power on. | Ensure the battery is charged. Connect to a power source and try again. |
| Cannot pair via Bluetooth. |
|
| No sound or low volume. |
|
| ANC is not effective. |
|
| Microphone not working during calls. |
|
9. Specifications
Technical specifications for the TUINYO Wireless Headphones (Model WH-960).
| Feature | Detail |
|---|---|
| Model Name | WH-960 |
| Noise Control | Active Noise Cancellation |
| Connectivity Technology | Wireless (Bluetooth) |
| Wireless Communication Technology | Bluetooth |
| Headphones Jack | 3.5 mm Jack |
| Charging Time | 2 Hours |
| Playtime | Up to 60 Hours |
| Frequency Range | 20 Hz to 20,000 Hz |
| Impedance | 32 Ohm |
| Item Weight | 15.8 ounces |
| Earpiece Shape | Circle (Over Ear) |
10. Warranty & Support
10.1. Warranty Information
TUINYO products are covered by a limited warranty from the date of purchase. Please refer to the warranty card included in your package or visit the official TUINYO website for detailed warranty terms and conditions. This warranty typically covers manufacturing defects but does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.
10.2. Customer Support
If you have any questions, require technical assistance, or experience issues not covered in the troubleshooting section, please contact TUINYO customer support. You can usually find contact information (email, phone, or support portal) on the official TUINYO website or through your purchase platform.
For the most up-to-date support information, please visit the TUINYO Store on Amazon.