1. Important Safety Information
Please read all instructions carefully before using the Nekteck Cordless Shiatsu Neck and Back Massager. Retain this manual for future reference.
- Always use on low heat settings. The maximum temperature is 45°C (113°F).
- Do not apply the massager to broken skin, swollen areas, or areas with inflammation.
- Keep the device away from water and do not use it in wet environments.
- Allow the massager to cool down completely before storing it.
- Consult a doctor before use if you have any pre-existing health conditions, are pregnant, have a pacemaker, or are undergoing medical treatment.
- Do not use the massager for more than 15 minutes in one area to prevent overheating and potential discomfort. The device features an automatic 15-minute shut-off protection.
- Keep out of reach of children.
- Do not attempt to disassemble or repair the unit yourself. Contact customer support for assistance.
2. Product Overview
The Nekteck Cordless Shiatsu Neck and Back Massager is designed to provide deep tissue kneading massage with optional soothing heat, offering relief for various body parts.
Key Features:
- Cordless Operation: Equipped with a rechargeable lithium-ion battery, providing up to 1 hour of use after a 3-4 hour charge.
- 16 Deep-Kneading Massage Nodes: Designed to mimic the hands of a professional masseuse.
- 3 Adjustable Intensity Levels: Customize your massage experience from gentle to strong.
- Soothing Heat Function: Infrared heat (up to 45°C/113°F) to enhance relaxation and circulation.
- Bi-Directional Massage: Nodes automatically reverse direction for a comprehensive massage.
- 15-Minute Auto-Shutoff: Safety feature to prevent overheating.
- Ergonomic Design: Crafted with faux leather and breathable mesh fabric for comfort and durability.
Product Components:
3. Setup and Charging
Initial Charge:
- Before first use, fully charge the massager.
- Connect the provided Type-C charging cable to the charging port on the massager.
- Plug the other end of the cable into a compatible USB power adapter (not included) or a USB port.
- The charging indicator light will illuminate. A full charge typically takes 3-4 hours.
- Once fully charged, the indicator light may change color or turn off, depending on the model. Disconnect the massager from the charger.
A full charge provides approximately 1 hour of cordless massage operation.
4. Operating Instructions
Control Panel:
- Power ON/OFF Button: Press to turn the massager on or off.
- Direction Button: Changes the rotation direction of the massage nodes.
- Speed Level Button: Cycles through 3 intensity levels (Low, Medium, Strong).
- Heat ON/OFF Button: Activates or deactivates the soothing heat function.
Using the Massager:
- Place the massager on the desired body area (neck, shoulders, back, legs, etc.).
- Insert your arms through the loops to hold the massager in place and adjust pressure.
- Press the Power ON/OFF button to start the massage. The massager will typically start at the lowest intensity with bi-directional kneading.
- Press the Speed Level button to cycle through the 3 intensity levels (Low, Medium, Strong) to find your preferred massage strength.
- Press the Heat ON/OFF button to activate or deactivate the heat function. The heat indicator light will turn on when active.
- Press the Direction button to change the rotation direction of the massage nodes as desired.
- The massager will automatically shut off after 15 minutes to prevent overheating. You can restart it if needed after a short break.
- To turn off manually, press the Power ON/OFF button.
5. Maintenance and Storage
Cleaning:
- Ensure the massager is turned off and unplugged before cleaning.
- Wipe the surface with a soft, slightly damp cloth. Do not use abrasive cleaners or immerse the device in water.
- Allow the massager to air dry completely before storing or using again.
Storage:
- Store the massager in a cool, dry place, away from direct sunlight and extreme temperatures.
- Avoid placing heavy objects on the massager.
- Keep the massager in its original packaging or a protective bag to prevent dust accumulation.
6. Troubleshooting
If you encounter any issues with your Nekteck massager, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Massager does not turn on. | Battery is depleted. | Charge the massager fully (3-4 hours). |
| Massager stops working during use. | 15-minute auto-shutoff activated. | This is a safety feature. Wait a few minutes for the device to cool down, then restart if desired. |
| Heat function is not working. | Heat function is not activated. | Press the Heat ON/OFF button to activate. Allow a few minutes for the heat to become noticeable. |
| Massage feels too weak or too strong. | Incorrect intensity level selected. | Press the Speed Level button to adjust the intensity (Low, Medium, Strong). Adjust pressure by pulling or loosening the arm loops. |
| Unusual noise during operation. | Foreign object or internal issue. | Turn off the massager immediately and contact customer support. Do not attempt to repair. |
If the problem persists after trying these solutions, please contact Nekteck customer support for further assistance.
7. Product Specifications
- Model Number: NK-NM01
- Product Dimensions: 18.9 x 14.57 x 2.54 inches
- Item Weight: 3.7 Pounds
- Power Source: Battery Powered (1 x 12V lithium-ion battery, included)
- Material: Faux Leather, Breathable Mesh Fabric
- Heat Temperature: Up to 45°C (113°F)
- Auto-Shutoff: 15 minutes
- Manufacturer: Nekteck
8. Warranty and Support
Nekteck products are designed for quality and reliability. For specific warranty information, please refer to the warranty card included with your purchase or visit the official Nekteck website. If you have any questions, concerns, or require technical support, please contact Nekteck customer service through their official channels.
Contact Information: Please refer to the contact details provided on the Nekteck website or your product packaging for the most up-to-date support options.
