BoyKeep K30

BoyKeep Indoor Camera 2K User Manual

Model: K30

1. Introduction

This user manual provides detailed instructions for the setup, operation, and maintenance of your BoyKeep Indoor Camera 2K. This camera is designed for home security, pet monitoring, and baby monitoring, offering high-resolution video, two-way audio, and advanced motion detection features.

BoyKeep Indoor Camera 2K with a child and dog

Image: The BoyKeep Indoor Camera 2K, a compact white dome camera, shown alongside a smartphone displaying a live feed of a child interacting with a dog, highlighting its use for pet and baby monitoring.

2. Key Features

  • High-Resolution & Full Coverage: 3MP lens delivering 2K HD resolution, with 355° horizontal and 93° vertical rotation. Supports 5G and 2.4GHz Wi-Fi.
  • Motion Tracking & Alerts: Automatically tracks moving objects, records alert videos, and sends notifications. Customizable monitoring zones and sensitivity.
  • Two-Way Communication: Built-in microphone and speaker for real-time interaction. Supports multi-device sharing and multi-view functionality.
  • Privacy Zones & Data Protection: Ability to set privacy zones to prevent recording in specific areas. Utilizes financial-grade encryption for data security.
  • Zero Cost Cloud Storage: Lifetime zero-cost cloud storage for 12-second motion event clips (activated via app). Supports micro SD card up to 128GB (not included) for continuous recording.
  • Color Night Vision: Equipped with four 850nm infrared LEDs for real-time night vision and video recording, including color night vision capabilities.

3. Setup Guide

3.1. Package Contents

Before you begin, ensure all components are present:

  • BoyKeep Indoor Camera 2K (Model: K30)
  • Power Adapter
  • USB Cable
  • Mounting Accessories (if applicable)
  • User Manual (this document)

3.2. Initial Setup Steps

  1. Download the App: Search for "Boykeep" in your mobile app store (iOS App Store or Google Play Store) and download the official application.
  2. Power On the Camera: Connect the camera to a power source using the provided USB cable and power adapter. The camera will power on and indicate readiness for pairing.
  3. Create an Account: Open the Boykeep app and follow the on-screen instructions to create a new user account or log in if you already have one.
  4. Add Device: In the app, tap the "+" icon to add a new device. Select your camera model from the list.
  5. Scan QR Code: The app will prompt you to scan a QR code displayed on your phone screen with the camera lens. Hold your phone approximately 4-8 inches (10-20 cm) in front of the camera until you hear a confirmation sound.
  6. Connect to Wi-Fi: Follow the app's instructions to connect the camera to your 5G or 2.4GHz Wi-Fi network. Ensure your Wi-Fi password is correct.
  7. Completion: Once connected, the camera will confirm successful pairing, and you can begin live viewing and configuring settings.
Setup steps for BoyKeep camera including app download, QR code scan, and SD card slot location

Image: A visual guide illustrating the three main steps for setting up the BoyKeep camera: downloading the app, scanning a QR code for connection, and a detailed diagram showing the location of the SD card slot and reset button, accessible by pushing up the camera lens.

4. Operating Instructions

4.1. Live View and Pan/Tilt Control

After successful setup, open the Boykeep app to access the live video feed. You can control the camera's movement directly from the app:

  • Pan: Swipe left or right on the live view screen to rotate the camera horizontally (355°).
  • Tilt: Swipe up or down on the live view screen to adjust the camera vertically (93°).
BoyKeep camera showing 360-degree view with motion tracking and detection

Image: The BoyKeep camera positioned in a room, demonstrating its 360-degree viewing capability with arrows indicating horizontal and vertical rotation. A cat is shown in motion, illustrating the camera's motion tracking and detection features, with a phone displaying a motion detection alert.

4.2. Two-Way Audio Communication

The camera features a built-in microphone and speaker, enabling two-way communication.

  • Speak: Tap the microphone icon in the app's live view to speak through the camera.
  • Listen: The camera's microphone will pick up audio from its surroundings, which you can hear through your phone.
  • One-Touch Call: If your pet or family member needs to contact you, they can press the one-touch call button on the camera to initiate a call to your phone via the app.
BoyKeep camera with two-way audio feature, showing a person interacting with a pet

Image: A BoyKeep camera in a living room setting, illustrating its two-way audio and night vision capabilities. A person is shown on a couch with a pet, and speech bubbles indicate communication between the person and the camera, such as "OK! mommy~" and "Honey, time for sleeping~".

BoyKeep camera with one-touch call feature

Image: A child interacting with the BoyKeep camera, pointing to its one-touch call button. A smartphone screen is shown displaying an incoming call interface, demonstrating the "Cam Chat with a Simple Tap" feature for easy communication.

4.3. Motion Detection and Tracking

The camera is equipped with advanced motion detection and tracking features:

  • Motion Alerts: When motion is detected, the camera will record a short video clip and send a notification to your phone.
  • Motion Tracking: The camera can automatically follow moving objects within its field of view.
  • Customization: You can set specific monitoring zones, adjust sensitivity levels, and define alert schedules within the app to minimize false alarms.
  • Alarm Feature: A built-in alarm can be activated to deter intruders.

4.4. Night Vision

The camera provides clear visibility even in low-light conditions or complete darkness.

  • Infrared LEDs: Four 850nm infrared LEDs enable real-time night vision.
  • Color Night Vision: The camera is capable of providing color night vision under certain lighting conditions.
BoyKeep camera showing full color night vision

Image: A smartphone screen displaying a live feed from the BoyKeep camera at night, showcasing its full color night vision capability, with a corgi dog visible in a dimly lit room.

BoyKeep camera showing sharp nighttime clarity

Image: A smartphone screen displaying a black and white live feed from the BoyKeep camera at night, demonstrating its sharp nighttime clarity, with a corgi dog visible in a dark room.

4.5. Storage Options (Cloud & SD Card)

Your BoyKeep camera offers flexible storage solutions for recorded footage.

  • Zero-Cost Cloud Storage: The camera provides lifetime zero-cost cloud storage for 12-second motion event clips from the last 24 hours. This feature needs to be activated within the Boykeep app.
  • Micro SD Card: For continuous recording, you can insert a micro SD card (up to 128GB, not included) into the camera's SD card slot.
BoyKeep camera with SD card slot and reset button

Image: A close-up view of the BoyKeep camera, highlighting the location of the SD card slot and reset button, which are revealed by pushing up the camera's lens. Icons above illustrate key features like 5G/2.4GHz Wi-Fi, 2K Resolution, One-Touch Call, Motion/Sound Detection, Motion Tracking, Cloud/SD Storage, Night Vision, and Real-time Notification.

BoyKeep camera cloud recording activation steps

Image: A visual guide detailing the steps to enable cloud recording for the BoyKeep camera. It shows screenshots of the Boykeep app interface, guiding users to check cloud binding, enable cloud recording in settings, and set the video source.

4.6. Privacy Zones

To protect your privacy, you can define specific areas within the camera's view that will not be recorded.

  • Setting Privacy Zones: Access the privacy settings in the Boykeep app to draw and configure privacy zones.

5. Maintenance

To ensure optimal performance and longevity of your BoyKeep Indoor Camera 2K, follow these general maintenance guidelines:

  • Cleaning: Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners.
  • Placement: Ensure the camera is placed in a stable location, away from direct sunlight, extreme temperatures, and high humidity.
  • Software Updates: Regularly check the Boykeep app for firmware updates to ensure your camera has the latest features and security enhancements.
  • Power Supply: Use only the original power adapter and USB cable provided with the camera to prevent damage.

6. Troubleshooting

If you encounter issues with your BoyKeep Indoor Camera 2K, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Camera not connecting to Wi-Fi.Incorrect Wi-Fi password, weak signal, or unsupported Wi-Fi band.
  • Double-check Wi-Fi password.
  • Ensure camera is within range of your router.
  • Verify your router supports 2.4GHz or 5GHz Wi-Fi and select the correct band during setup.
  • Try resetting the camera and re-pairing.
No live video feed.Camera offline, network issue, or app glitch.
  • Check camera's power connection.
  • Verify internet connection on your phone and camera.
  • Restart the Boykeep app.
  • Restart the camera by unplugging and re-plugging it.
Two-way audio not working or "on a call" error.Microphone/speaker issues, app conflict, or temporary software bug.
  • Ensure microphone and speaker permissions are granted to the app on your phone.
  • Close and reopen the Boykeep app.
  • Restart your phone.
  • If the issue persists, perform a camera reset.
Motion alerts not received.Notifications disabled, incorrect sensitivity settings, or network issues.
  • Check app notification settings on your phone and within the Boykeep app.
  • Adjust motion detection sensitivity in the app.
  • Ensure camera has a stable internet connection.
Poor video quality.Weak Wi-Fi signal, dirty lens, or low bandwidth.
  • Improve Wi-Fi signal strength (move router closer or use a Wi-Fi extender).
  • Clean the camera lens gently with a soft cloth.
  • Ensure sufficient internet bandwidth.

7. Specifications

FeatureDetail
Model NumberK30
Video Capture Resolution2K (1296p)
Connectivity TechnologyWired (Power), Wi-Fi (Data)
Wireless CommunicationBluetooth, Wi-Fi (5G/2.4GHz)
Pan/Tilt Range355° Horizontal, 93° Vertical
Night Vision Range10 Meters
Storage OptionsCloud Storage (12-second clips), Micro SD (up to 128GB)
Two-Way AudioYes
Motion DetectionYes (Audio and Motion alerts)
Indoor/Outdoor UsageIndoor
Power SourceCorded Electric
Dimensions (L x W x H)3.35 x 3.35 x 6.46 inches
Weight10.2 ounces (0.29 Kilograms)
MaterialPlastic
ColorWhite

8. Warranty and Support

BoyKeep is committed to providing high-quality products and excellent customer service.

  • Warranty: This product comes with a 24-month warranty from the date of purchase.
  • Customer Service: If you have any issues, questions, or suggestions regarding your BoyKeep Indoor Camera 2K, please do not hesitate to contact our customer support team. We aim to provide 100% satisfactory solutions within 3 working days.
  • Contact Information: Please refer to the Boykeep app or the product packaging for the most up-to-date contact details for customer support.

© 2024 BoyKeep. All rights reserved.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.