1. Introduction
This manual provides essential information for the safe and efficient operation of your TESSAN Tower Power Strip, Model ZHC413. Please read these instructions carefully before use and retain for future reference.
The TESSAN Tower Power Strip is designed to provide multiple power outlets and USB charging ports in a compact, vertical form factor. It features individual switches for AC outlets and a flat extension cord for convenient placement.
2. Product Features
- 12 AC Outlets: Provides ample power connections for multiple devices.
- 5 USB Ports: Includes 2 USB-C ports (5V 3A, 15W Max per port) and 3 USB-A ports (5V 2.4A, 12W Max per port) for charging various mobile devices.
- Individual Switches: Four independent switches control the AC outlets on each side, allowing for selective power management. Note: USB ports and their indicator light are controlled by the left-side switch.
- 10 Ft Flat Extension Cord: The ultra-thin flat plug and 10-foot cord allow for easy placement behind furniture and extended reach.
- Space-Saving Tower Design: Vertical orientation minimizes desk clutter and prevents blocking of adjacent outlets.
- Anti-Slip Base: Equipped with four anti-slip rubber pads for stability on various surfaces.
- Total Output: Maximum total output of 1250W. Ensure connected devices do not exceed this limit.
3. Setup
- Unpack: Carefully remove the power strip from its packaging.
- Placement: Place the power strip on a stable, flat surface. The anti-slip rubber pads on the base help secure it. Ensure it is away from water sources and heat.
- Connect to Wall Outlet: Plug the power strip's flat extension cord into a standard 125V AC wall outlet. The flat plug design allows it to fit snugly behind furniture.
- Power On: Press the main power switch (if available, otherwise the individual switches) to activate the unit.
4. Operating Instructions
- Connecting AC Devices: Plug your devices into any of the 12 AC outlets. The wide spacing accommodates larger power adapters.
- Using Individual Switches: Each side of the power strip has an individual switch. Press the switch corresponding to the desired side to turn on or off the AC outlets on that side. This allows you to control power to specific devices without affecting others.
- Connecting USB Devices: Plug your USB-A or USB-C compatible devices into the respective USB ports. The USB ports and their indicator light are controlled by the left-side switch. Note that USB ports are always ON when the unit is powered, provided their controlling switch is active.
- Total Power Limit: Ensure the total power consumption of all connected devices does not exceed 1250W. Overloading can cause the power strip to trip for safety.
5. Specifications
| Feature | Specification |
|---|---|
| Model Number | ZHC413 |
| Brand | TESSAN |
| Total AC Outlets | 12 |
| Total USB Ports | 5 (2 USB-C, 3 USB-A) |
| USB-C Output | 5V 3A, 15W Max per port |
| USB-A Output | 5V 2.4A, 12W Max per port |
| Voltage | 125 Volts |
| Maximum Current | 10 Amps |
| Total Power Output | 1250W Max |
| Cord Length | 10 Ft |
| Plug Type | Type B - 3 pin (North American) |
| Dimensions (L x W x H) | Approx. 5" x 5" x 8" |
| Material | Plastic, Rubber |
6. Maintenance
- Cleaning: Disconnect the power strip from the wall outlet before cleaning. Use a dry, soft cloth to wipe the exterior. Do not use liquid cleaners or sprays.
- Storage: When not in use for extended periods, store the power strip in a cool, dry place, away from direct sunlight and moisture.
- Inspection: Regularly inspect the power cord and the unit for any signs of damage, such as frayed wires, cracks, or loose connections. If damage is found, discontinue use immediately and contact support.
7. Troubleshooting
- No Power to Outlets/USB Ports:
- Ensure the power strip is securely plugged into a working wall outlet.
- Check if the individual switches for the respective outlets/USB ports are in the 'ON' position.
- Verify that the wall outlet itself is functioning by plugging in another device.
- If the power strip has a reset button (typically on the bottom), press it to reset the circuit breaker. This usually trips if the total load exceeds 1250W.
- USB Devices Not Charging:
- Ensure the USB cable is properly connected to both the power strip and the device.
- Confirm the USB ports' controlling switch is active.
- Try a different USB cable or device to rule out a faulty cable or device.
- Note that the USB ports have specific power outputs (15W Max for USB-C, 12W Max for USB-A). Ensure your device's charging requirements are within these limits.
- Overload Protection Tripped: If the power strip suddenly loses power to all outlets, it may have tripped its overload protection. Disconnect some devices, especially high-power ones, and then press the reset button on the bottom of the unit.
8. Safety Information
- Do not exceed the maximum total output of 1250W.
- This product is for indoor use only. Do not expose to moisture or wet conditions.
- Do not disassemble or modify the power strip.
- Keep out of reach of children and pets.
- Do not use with aquariums or other water-related products.
- Avoid placing the power strip near heat sources or in direct sunlight.
- Always plug the power strip directly into a wall outlet. Do not daisy-chain multiple power strips.
9. Warranty and Support
TESSAN products come with a warranty. To verify product details, warranty confirmation, and product traceability, please contact our support team with your serial number (SN).
How to Find Your Serial Number (SN)
The unique SN is printed or engraved on the product (usually back/bottom), near technical specifications, safety certifications, and electrical ratings. It is required for warranty and traceability inquiries.
The SN code follows a fixed 13-character format: TS | XX | X | X | XX | XXXXXX
| Position Range | Character(s) | Description | Rules & Examples |
|---|---|---|---|
| 1-2 | TS | Company Fixed Prefix | Fixed as TS, the abbreviation of TESSAN. |
| 3-4 | XX | Supplier Code | Unique 2-digit code for each supplier. |
| 5 | X | Product Status Identifier | A=Normal new product; B=After-sales refurbished/repaired product |
| 6 | X | Production Year Identifier | Last digit of the production year. Example: 2023 → 3; 2024 → 4; 2025 → 5 |
| 7-8 | XX | Production Week Identifier | 2-digit code for the production week. Example: Week 1 → 01; Week 2 → 02 |
| 9-13 | XXXXX | Product Serial Number | Serial number range: 00001-99999. If exceeding 99999, continue with letters A-Z (excluding I to avoid confusion with 1). Example: 100001 → A0001 |
