NETGEAR EAX17

NETGEAR EAX17 AX3000 WiFi 6 Range Extender User Manual

Model: EAX17-100NAS

Introduction

The NETGEAR EAX17 AX3000 WiFi 6 Range Extender is designed to expand your existing WiFi network coverage. This device integrates with your current ISP gateway or WiFi router to provide extended coverage throughout your home, eliminating dead zones. Utilizing WiFi 6 technology, it offers faster speeds and increased capacity for multiple devices, including smartphones, tablets, computers, and smart home gadgets.

What's in the Box

  • AX3000 4-Stream WiFi Extender (EAX17)
  • Quick start guide

Setup

Setting up your NETGEAR EAX17 WiFi 6 Range Extender is a straightforward process. The extender is designed for easy installation, typically completed within minutes using the Nighthawk App.

Installation Steps:

  1. Power On: Plug the extender into any standard wall outlet. Ensure it is placed within range of your existing WiFi router for initial setup.
  2. Download Nighthawk App: Download the NETGEAR Nighthawk App on your mobile device from your app store.
  3. Follow App Instructions: Open the Nighthawk App and follow the on-screen instructions to connect the extender to your existing WiFi network. The app will guide you through the process of using your existing network SSID name, enabling seamless roaming.
  4. Optimal Placement: Once connected, the app may assist in finding the best location for the extender to maximize coverage.
Screenshot of the Nighthawk App showing device management and network map options.

Figure 1: Easy setup and management with the Nighthawk App.

Diagram showing a house with a router on the first floor and the NETGEAR WiFi 6 Extender on the second floor, illustrating mesh WiFi connection and extended coverage.

Figure 2: Extend your WiFi and create a Mesh Network with any Router.

Video 1: Netgear Mesh Home Diagram. This video illustrates how the extender creates a mesh network to expand WiFi coverage throughout a home.

Operating Instructions

The NETGEAR EAX17 operates to seamlessly extend your WiFi coverage and enhance network performance.

Key Operational Features:

  • Extended Coverage: The extender adds up to 1,500 sq. ft. of WiFi coverage, creating a mesh network that connects up to 20+ devices.
  • One WiFi Name & Smart Roaming: The extender uses your existing network SSID name, allowing your devices to stay connected as you move around your home or office without manually switching networks. This smart roaming feature ensures a continuous and strong connection.
  • High-Speed Performance: With AX3000 speed WiFi 6, the extender delivers up to 3.0 Gbps speed, ideal for uninterrupted streaming, HD video gaming, and web conferencing.
  • Compatibility: It is compatible with any wireless router or cable modem router and is optimized for WiFi 6 routers and devices.
  • Gigabit Ethernet Port: A 1 Gigabit Ethernet port is available to connect wired devices such as computers, game consoles, or streaming players for maximum speed and stability.
A person using a tablet in a modern home, demonstrating seamless WiFi roaming.

Figure 3: Seamless Roaming with Your Existing Network Name.

Video 2: Netgear Mesh Where You Want It. This video demonstrates the flexibility of placing the extender to optimize WiFi coverage.

Maintenance

To ensure optimal performance and longevity of your NETGEAR EAX17 WiFi 6 Range Extender, consider the following maintenance tips:

  • Keep Firmware Updated: Regularly check for and install firmware updates through the Nighthawk App or NETGEAR's official website. Updates often include performance improvements and security enhancements.
  • Clean Regularly: Dust can accumulate on the device, potentially affecting its cooling. Gently wipe the exterior with a soft, dry cloth. Ensure the ventilation slots are clear of obstructions.
  • Optimal Placement: Avoid placing the extender in enclosed spaces or near heat sources. Ensure it has adequate airflow to prevent overheating.
  • Restart Periodically: A periodic restart (unplugging and replugging after 10-15 seconds) can help refresh the device and resolve minor connectivity issues.

Troubleshooting

If you encounter issues with your NETGEAR EAX17 WiFi 6 Range Extender, try the following troubleshooting steps:

  • No Power/LEDs Off: Ensure the extender is securely plugged into a working electrical outlet. Try a different outlet.
  • Poor Signal Strength: Relocate the extender closer to your main WiFi router. Use the Nighthawk App's signal strength indicator to find an optimal spot. Ensure there are no major obstructions (thick walls, large metal objects) between the router and the extender.
  • Connectivity Issues: Restart both your main router and the extender. Check if your router's firmware is up to date. Verify that the extender is properly connected to your main WiFi network via the Nighthawk App.
  • Slow Speeds: Ensure your devices are connected to the extender's network. Check for interference from other electronic devices. Consider using the Gigabit Ethernet port for wired connections to speed-critical devices.
  • Factory Reset: If issues persist, perform a factory reset. Locate the Reset button (often a small pinhole) on the extender, press and hold it for about 10 seconds until the LEDs flash, then release. This will revert the extender to its default settings, requiring re-setup via the Nighthawk App.

Specifications

FeatureDetail
Model NumberEAX17-100NAS
Item Weight14 ounces
Wireless Communication Standard802.11ax (WiFi 6)
Data Transfer RateUp to 3000 Gigabits Per Second (3.0 Gbps)
Special FeaturesWiFi 6 Technology, Smart Roaming, Increased Speed and Capacity
Coverage ExpansionUp to 1,500 sq. ft.
Connected DevicesUp to 20+ wireless devices
Ethernet Ports1 Gigabit Ethernet port
SecurityWPA3 Security
ManufacturerNETGEAR
Date First AvailableDecember 4, 2024
NETGEAR EAX17 AX3000 WiFi 6 Extender showing key features like 1500 sq. ft. coverage, 4 WiFi streams, 20+ wireless devices, and up to 3.0 Gbps speed.

Figure 4: NETGEAR EAX17 AX3000 WiFi 6 Extender overview.

Side view of the NETGEAR EAX17 extender highlighting the WPS button, reset pinhole, and Gigabit Ethernet port.

Figure 5: NETGEAR EAX17 Top Features including Dual-Band WiFi 6, Coverage Expansion, One WiFi Name & Smart Roaming, One Gigabit Ethernet Port, MU-MIMO and OFDMA Technology, and Discreet Wall Plug Design.

Warranty

NETGEAR products typically come with a limited hardware warranty. For specific warranty details and to extend your warranty and technical support beyond 90 days of product purchase, please visit the official NETGEAR website.

  • Standard Warranty: Information regarding the standard warranty period can be found in the quick start guide included with your product.
  • Optional Protection Plans: Additional protection plans may be available for purchase, offering extended coverage for 3 or 4 years.
  • Warranty Information: For the most current warranty terms and conditions, please refer to www.netgear.com/warranty/.

Support

For technical assistance, product registration, and additional resources, please utilize the following support channels:

  • Online Support: Visit the NETGEAR support website for FAQs, troubleshooting guides, and software downloads.
  • Nighthawk App: The Nighthawk App provides quick setup, WiFi settings management, device lists, and direct access to support resources.
  • Technical Support: NETGEAR offers 24/7 technical support. For support, visit prosupport.netgear.com/home.

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