1. Introduction
Thank you for choosing the Svan SL9402AIDVB 9Kg Front Load Washing Machine. This manual provides essential information for the safe and efficient operation, installation, maintenance, and troubleshooting of your appliance. Please read these instructions carefully before using the washing machine and keep them for future reference.
2. Safety Information
To prevent personal injury or damage to the appliance, always observe the following safety precautions:
- Ensure the washing machine is properly installed and grounded by a qualified technician.
- Do not allow children to play with or operate the appliance.
- Keep packaging materials out of reach of children.
- Do not wash items that have been cleaned, washed, soaked, or spotted with combustible or explosive substances.
- Always unplug the appliance before cleaning or performing any maintenance.
- Do not open the detergent dispenser or the door during a wash cycle, especially when the water level is high or the temperature is hot.
- In case of malfunction, switch off the appliance and disconnect it from the power supply. Do not attempt to repair it yourself.
3. Product Overview
The Svan SL9402AIDVB is a 9 kg front-load washing machine designed for efficient and quiet operation, featuring an Inverter Motor and a range of wash programs.

Figure 1: Front view of the Svan SL9402AIDVB washing machine. It features a white casing, a large dark circular door, and a control panel with a central dial and LED display at the top.

Figure 2: Energy efficiency label for the Svan SL9402AIDVB washing machine. It indicates an 'A' energy class, 49 kWh per 100 cycles, 9.0 kg capacity, 3:48 hour cycle duration, 45 liters water consumption, and a noise level of 76 dB during spin.

Figure 3: Product information sheet detailing specifications such as 9 kg capacity, 1400 rpm spin speed, Energy Class A, 76 dB noise level, and a link to the EPREL database.
For detailed product information, please refer to the EPREL database: https://eprel.ec.europa.eu/qr/2023031
4. Setup and Installation
4.1 Unpacking
- Remove all packaging materials, including the polystyrene base and any protective films.
- Remove the transport bolts located at the rear of the machine. Keep these bolts for future transport.
4.2 Positioning and Leveling
- Place the washing machine on a firm, level floor.
- Adjust the leveling feet until the machine is stable and perfectly level. Use a spirit level to verify.
4.3 Water Connection
- Connect the water inlet hose to a cold water tap with a 3/4-inch thread. Ensure the connection is tight to prevent leaks.
- Position the drain hose into a standpipe or over the edge of a sink, ensuring it is securely fastened to prevent displacement during operation. The drain hose should be at a height between 60 cm and 100 cm from the floor.
4.4 Electrical Connection
- Ensure the power supply voltage matches the rating plate on the appliance.
- Plug the power cord into a grounded electrical outlet. Do not use extension cords or adapters.
5. Operating Instructions
5.1 Control Panel
The control panel features a central program selection dial, an LED display, and buttons for various functions and settings. Refer to the diagram on the machine for specific button layouts.
5.2 Loading Laundry
- Open the washing machine door.
- Load laundry into the drum, ensuring not to overload the machine (maximum 9 kg).
- Close the door firmly until it clicks.
5.3 Adding Detergent and Additives
- Pull out the detergent dispenser drawer.
- Add appropriate amounts of detergent to the main wash compartment and fabric softener to its designated compartment.
- Close the dispenser drawer gently.
5.4 Program Selection
Turn the program selection dial to choose one of the 12 available wash programs. The LED display will show the default settings for the selected program.
Available programs include options for cotton, synthetics, delicates, wool, quick wash, and more. Consult the program chart on the machine or in the full manual for details on each program.
5.5 Special Functions
- Stop&Go Function: This function allows you to pause the wash cycle, open the door (if safe), add or remove items, and then resume the cycle.
- Spin Speed Selection: Adjust the spin speed up to 1400 rpm according to your laundry type.
- Temperature Selection: Modify the wash temperature as needed.
5.6 Starting and Ending a Cycle
- Press the Start/Pause button to begin the selected wash cycle.
- The machine will automatically complete the cycle. An audible signal or indicator on the display will notify you when the cycle is finished.
- Open the door and remove your laundry.
6. Maintenance and Cleaning
6.1 Cleaning the Exterior
Wipe the exterior surfaces of the washing machine with a soft, damp cloth. Do not use abrasive cleaners or solvents.
6.2 Cleaning the Detergent Dispenser
- Remove the detergent dispenser drawer by pressing the release lever (if present) and pulling it out.
- Rinse the drawer under running water to remove any detergent residue.
- Clean the housing of the dispenser with a brush.
- Reinsert the drawer.
6.3 Cleaning the Drum
The stainless steel drum can be cleaned periodically by running a hot wash cycle with no laundry and a descaling agent or a cup of white vinegar.
6.4 Cleaning the Drain Filter
- Locate the drain filter cover at the bottom front of the machine.
- Place a shallow container beneath the filter to catch any residual water.
- Carefully open the cover and unscrew the filter.
- Remove any lint, debris, or foreign objects from the filter.
- Clean the filter under running water and screw it back in securely. Close the cover.
7. Troubleshooting
If you encounter any issues with your washing machine, consult the following table before contacting customer service:
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not start | Power cord not plugged in; door not closed properly; program not selected; Start/Pause button not pressed. | Check power connection; ensure door is latched; select a program; press Start/Pause. |
| No water intake | Water tap closed; water inlet hose kinked; water supply cut off. | Open water tap; straighten hose; check household water supply. |
| Water not draining | Drain hose kinked or blocked; drain filter clogged. | Straighten drain hose; clean drain filter (refer to Section 6.4). |
| Excessive vibration/noise | Transport bolts not removed; machine not level; laundry unevenly distributed. | Remove transport bolts; adjust leveling feet; redistribute laundry. |
| Detergent residue in dispenser | Insufficient water pressure; dispenser clogged. | Check water pressure; clean detergent dispenser (refer to Section 6.2). |
8. Specifications
- Brand: SVAN
- Model: SL9402AIDVB
- Type: Front Load Washing Machine
- Capacity: 9 kg
- Maximum Spin Speed: 1400 rpm
- Motor Type: Inverter Motor
- Energy Efficiency Class: A
- Noise Level (Spin): 76 dB (maximum)
- Number of Programs: 12
- Special Functions: Stop&Go
- Drum Material: Stainless Steel
- Dimensions (H x W x D): 850 x 595 x 600 mm
- Weight: 63 kg
- Power Consumption: 200W
- Installation Type: Freestanding
9. Warranty and Support
Your Svan SL9402AIDVB washing machine comes with a 36-month warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims.
For technical assistance, spare parts, or warranty service, please contact Svan customer support:
- Provider: SVAN
- Address: Av. Altos Hornos s/n, 46520 Pto. Sagunto Valencia, ES
- Email: info@svanelectro.com
- Phone: 960 600 034
- Website: https://www.svanelectro.com
Always refer to the original instruction manual included with your product for the most accurate and up-to-date information.





