1. Introduction
This manual provides detailed instructions for the setup, operation, and maintenance of your ASUS BE249QFK 24-inch Full HD Video Conferencing Monitor. The BE249QFK features an integrated Full HD (2MP) webcam, microphone array, and stereo speakers, making it ideal for video conferencing and online communication. It boasts a 23.8-inch Full HD (1920x1080) IPS panel with a 100Hz refresh rate, offering wide viewing angles and smooth visuals. Its ergonomic design allows for extensive adjustments, and it supports VESA wall mounting for flexible installation.
2. Safety Information
Please read all instructions carefully before using the monitor. Keep this manual for future reference.
- Ensure the monitor is placed on a stable, flat surface to prevent accidental falls.
- Use only the power adapter and cables provided by ASUS.
- Do not expose the monitor to rain or moisture to avoid electric shock.
- Avoid blocking ventilation openings to prevent overheating.
- Disconnect the power cord from the outlet before cleaning.
- Refer all servicing to qualified service personnel.
3. Setup
3.1 Package Contents
Verify that all items listed below are present in your product box:
- ASUS BE249QFK Monitor
- USB 2.0 cable
- DisplayPort cable
- HDMI cable
- Power cord
- Quick release stand
- Quick start guide
- Warranty Card
Image: An overview of all items included in the ASUS BE249QFK monitor package: the monitor unit, DisplayPort cable, HDMI cable, USB cable, power cord, quick start guide, and warranty card.
3.2 Stand Assembly
Follow these steps to assemble the monitor stand:
- Place the monitor face down on a soft, clean cloth to prevent scratches.
- Attach the stand base to the stand column, securing it with the captive screw.
- Align the stand assembly with the mounting slot on the back of the monitor and push until it clicks into place.
3.3 Connecting Cables
Connect the necessary cables to your monitor and computer:
- Power Cable: Connect the power cord to the monitor's power input and then to a power outlet.
- Video Cable: Connect either the DisplayPort, HDMI, or D-sub cable from your computer's video output to the corresponding input on the monitor.
- USB Cable: Connect the USB 2.0 cable from your computer to the monitor's USB upstream port to enable the integrated webcam, microphone, and USB hub functionality.
- Audio Cables (Optional): If using external audio devices, connect an audio cable to the Audio In port or headphones to the Earphone Jack.
Image: Rear view of the monitor detailing its extensive connectivity options, including HDMI, DisplayPort, D-Sub, Audio In, and Earphone Jack, along with the VESA mount compatibility.
3.4 Ergonomic Adjustments
The monitor stand offers various adjustments for optimal viewing comfort:
- Height Adjustment: Adjust the monitor height by up to 130mm.
- Tilt: Tilt the screen from +35° to -5° vertically.
- Swivel: Swivel the monitor ±180° horizontally.
- Pivot: Rotate the screen ±90° to switch between landscape and portrait modes.
Image: Illustrates the monitor's ergonomic stand features, including height adjustment (0-130mm), pivot (±90°), swivel (±180°), and tilt (+35° to -5°).
Images: Demonstrations of the monitor's height, swivel, tilt, and pivot adjustments for ergonomic positioning.
3.5 VESA Mounting
The monitor is compatible with 100 x 100mm VESA mounts for wall or arm installation. To use a VESA mount, remove the stand assembly from the monitor.
Image: Rear view of the monitor demonstrating its VESA mount compatibility, with an example of a mini PC attached directly to the stand for a compact workstation.
4. Operating Instructions
4.1 Power On/Off
Press the power button located on the monitor's front or side bezel to turn the monitor on or off.
4.2 On-Screen Display (OSD) Navigation
Use the 5-way navigation joystick/buttons on the monitor to access and navigate the OSD menu. This allows you to adjust various settings such as brightness, contrast, color, and input source.
4.3 Display Adjustments
- Brightness/Contrast: Adjust these settings for optimal image visibility.
- Color Settings: Customize color temperature, saturation, and hue.
- Input Select: Manually switch between DisplayPort, HDMI, and D-sub inputs.
- Aspect Ratio: Choose between Full and 4:3 aspect ratios.
Image: Demonstration of the monitor's 178-degree wide viewing angle, highlighting the IPS panel technology and frameless design.
4.4 Integrated Webcam and Audio Features
The BE249QFK includes an integrated Full HD webcam, microphone array, and stereo speakers for seamless video conferencing.
- Webcam: The 2MP Full HD webcam can be tilted and swiveled for optimal positioning. It also features a sliding shutter for privacy.
- Microphone Array: The integrated mic array captures clear audio for calls.
- Stereo Speakers: Provides audio output for multimedia and calls.
Image: Details of the monitor's integrated Full HD (2MP) webcam, including its swivel, tilt, and sliding shutter capabilities for privacy and optimal positioning.
4.5 ASUS Eye Care Technology
The monitor incorporates ASUS Eye Care technologies to reduce eye strain during prolonged use.
- Flicker-Free Technology: Eliminates screen flickering to minimize eye fatigue.
- Low Blue Light Technology: Reduces harmful blue light emissions. Access this feature through the OSD menu to select different blue light filter levels.
Image: Visual comparison showing the benefits of ASUS Eye Care Technology, featuring Flicker-Free and Low Blue Light technologies for reduced eye strain.
5. Maintenance
5.1 Cleaning the Monitor
To clean the monitor, ensure it is powered off and unplugged from the power outlet.
- Use a soft, lint-free cloth lightly dampened with water or a mild, non-abrasive cleaner.
- Do not spray cleaner directly onto the screen.
- Avoid using alcohol-based cleaners, ammonia, or abrasive materials.
5.2 Storage
When storing the monitor for an extended period, keep it in a cool, dry place, preferably in its original packaging to protect it from dust and physical damage.
6. Troubleshooting
If you encounter issues with your monitor, refer to the following common problems and solutions:
| Problem | Possible Solution |
|---|---|
| No image on screen | Ensure the power cable is securely connected. Check if the video cable (HDMI/DisplayPort/D-sub) is properly connected to both the monitor and the computer. Press the monitor's power button. |
| Image is blurry or distorted | Adjust the resolution settings on your computer to match the monitor's native resolution (1920x1080). Check video cable connections. |
| No audio from speakers | Ensure the USB cable is connected to enable audio. Check volume settings on both the monitor and your computer. Verify that the monitor is selected as the default audio output device in your operating system. |
| Webcam not working | Ensure the USB cable is connected. Check privacy settings in your operating system and applications to ensure webcam access is granted. Verify the webcam's sliding shutter is open. |
| Monitor flickering | Ensure Flicker-Free technology is enabled in the OSD menu. Check for external interference. Update graphics drivers. |
If the problem persists after trying these solutions, please contact ASUS customer support.
7. Specifications
Detailed technical specifications for the ASUS BE249QFK monitor:
| Feature | Specification |
|---|---|
| Screen Size | 24 Inches (23.8-inch viewable) |
| Panel Type | IPS |
| Resolution | 1920 x 1080 (Full HD) |
| Refresh Rate | 100Hz |
| Aspect Ratio | 16:9 |
| Webcam | Integrated Full HD (2MP) with swivel, tilt, and sliding shutter |
| Audio | Integrated Microphone Array, Stereo Speakers |
| Connectivity | DisplayPort, HDMI, D-sub, Audio In, Earphone Jack, USB 2.0 (1 port) |
| Ergonomics | Height Adjustment (0-130mm), Tilt (+35° ~ -5°), Swivel (±180°), Pivot (±90°) |
| VESA Mount | 100 x 100mm |
| Eye Care Features | Flicker-Free, Low Blue Light (TÜV Rheinland Certified) |
| Dimensions (LxWxH) | 8.3 x 21.3 x 19.4 inches (at highest position) |
| Weight | 11.6 pounds |
Image: Technical drawing indicating the physical dimensions of the ASUS BE249QFK monitor, including width (21.25 inches), height (19.41 inches at highest position), and depth (8.31 inches).
8. Warranty and Support
8.1 Warranty Information
The ASUS BE249QFK monitor typically comes with a 3-year limited warranty. Please refer to the included Warranty Card for specific terms, conditions, and registration details.
8.2 Customer Support
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact ASUS customer support through their official website or the contact information provided in your warranty documentation.
9. Product Images
Image: This image displays the front of the ASUS BE249QFK monitor, showcasing its frameless design and integrated webcam.
10. Official Product Videos
No official product videos from the seller were available in the provided data to embed in this manual.
