GridTera Smart Video Doorbell Camera User Manual

1. Introduction

Thank you for choosing the GridTera Smart Video Doorbell Camera. This manual provides essential information for the proper installation, operation, and maintenance of your new device. Please read it thoroughly before use and retain it for future reference.

Package Contents

Ensure all items listed below are present in your package:

• Smart Video Doorbell Camera
• Wireless Chime
• Mounting Bracket
• Mounting Screws and Wall Anchors
• USB Charging Cable
• User Manual

Image: The GridTera Smart Video Doorbell Camera, its accompanying wireless chime, and a smartphone displaying the live view and control options within the mobile application.

2. Safety Information

Please observe the following safety precautions to prevent damage to the device or injury to yourself:

• Do not expose the device to extreme temperatures, direct sunlight, or excessive moisture.
• Use only the provided charging cable and power adapter (if applicable) to charge the doorbell.
• Keep the device out of reach of children and pets.
• Do not attempt to disassemble or repair the device yourself. Contact customer support for assistance.
• Ensure proper ventilation around the device during operation and charging.

3. Setup and Installation

3.1 Charging the Doorbell

Before initial use, fully charge the doorbell camera using the provided USB cable. Connect the cable to the doorbell's charging port and a standard USB power adapter (not included). The charging indicator light will show the charging status.

3.2 App Download and Account Creation

Download the "Seeing" app from your smartphone's app store (iOS or Android). Follow the on-screen instructions to create an account and log in.

3.3 Connecting to Wi-Fi

The GridTera Smart Video Doorbell Camera supports 2.4GHz Wi-Fi networks only. It is not compatible with 5GHz Wi-Fi. Ensure your smartphone is connected to a 2.4GHz Wi-Fi network during the setup process.

1. Open the "Seeing" app and select "Add Device" or the '+' icon.
2. Choose the doorbell camera from the list of device types.
3. Follow the app's prompts to enter your 2.4GHz Wi-Fi network name (SSID) and password.
4. The app will generate a QR code. Hold the doorbell camera's lens approximately 6-8 inches (15-20 cm) in front of your phone screen, allowing the camera to scan the QR code.
5. Once the doorbell successfully scans the code, it will connect to your Wi-Fi network. A voice prompt will confirm the connection.

Image: The doorbell camera installed on a door frame, demonstrating its integration with the mobile application for monitoring and control.

3.4 Mounting the Doorbell

Choose a suitable location near your front door, ensuring a clear view and good Wi-Fi signal strength. The doorbell can be mounted using the provided screws and wall anchors, or with adhesive stickers for temporary placement.

1. Mark the drilling points using the mounting bracket as a template.
2. Drill holes (if using screws) and insert wall anchors.
3. Secure the mounting bracket to the wall.
4. Slide the doorbell camera onto the mounting bracket until it clicks into place.

3.5 Pairing the Chime

Plug the wireless chime into a standard power outlet inside your home. Press the SYNC button on the chime. Then, press the doorbell button on the camera. The chime will ring, indicating successful pairing.

Image: The wireless chime unit, designed to be plugged into an indoor power outlet, providing audible alerts when the doorbell is pressed.

4. Operating the Doorbell Camera

4.1 Live View and Two-Way Audio

Access the live video feed from your doorbell camera anytime through the "Seeing" app. Use the built-in microphone and speaker for two-way communication with visitors at your door, even when you are away from home.

Image: A user communicating with a delivery person through the doorbell's two-way audio function, demonstrating remote interaction.

4.2 AI Human Detection and Instant Alerts

The doorbell camera features advanced AI human recognition technology, which distinguishes between human motion and other moving objects like vehicles or pets. This reduces false alerts, ensuring you receive notifications only for relevant events. When motion is detected, you will receive instant alerts on your smartphone.

Image: Visual representation of the AI Human Detection capability, highlighting its ability to accurately identify human presence while ignoring other movements.

4.3 Night Vision

Equipped with infrared lights and a smart sensor, the camera provides clear video quality even in low-light conditions or complete darkness, ensuring round-the-clock security monitoring.

Image: A side-by-side comparison demonstrating the doorbell camera's effective night vision capabilities, providing clear imagery in dark environments.

4.4 Cloud Storage (Optional)

To securely store, replay, and share your video recordings, an optional AES 128-bit encrypted cloud storage subscription is required. This service is available for purchase separately through the "Seeing" app. No SD card is needed for this video doorbell as all recordings are managed via cloud storage.

Image: An illustration depicting the cloud storage feature, allowing users to save and access recorded video events remotely.

4.5 Shared Camera Access

The app allows you to share camera access with family members, enabling a unified approach to home monitoring and keeping everyone informed and secure.

5. Maintenance

5.1 Battery Charging

The doorbell camera is battery-powered. When the battery level is low, you will receive a notification via the app. To charge, detach the doorbell from its mounting bracket (usually by pushing a paper clip into a small hole at the top) and connect it to the USB charging cable. A full charge typically takes a few hours. Battery life can vary from 4 to 6 weeks depending on usage frequency, especially live view and motion detection settings.

5.2 Cleaning

Wipe the camera lens and the doorbell's exterior with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.

6. Troubleshooting

If you encounter issues with your GridTera Smart Video Doorbell Camera, refer to the following common solutions:

Q: Unable to connect the doorbell camera to your network?

• (1) This doorbell works only with 2.4GHz Wi-Fi; ensure it's connected to a 2.4GHz network.
• (2) Confirm that the Wi-Fi name and password are entered correctly.
• (3) Ensure the device is no further than 33 feet (10 meters) from the router.

Q: Does this camera work with 5GHz Wi-Fi?

No, it's designed to operate on 2.4GHz Wi-Fi only. We recommend having both 2.4GHz and 5GHz networks set up with unique names for reliable connection.

Q: Is an SD card needed for this video doorbell?

No SD card is required. The doorbell camera saves videos in the cloud storage (sold separately).

Q: How long before the doorbell camera's battery runs out?

Generally, the battery of the doorbell camera can last anywhere from 4 to 6 weeks per charge, but this is subject to how often the camera is recording. Increased usage and frequent Live View will shorten the battery life, leading to more regular recharging.

Q: Can recorded footage from the doorbell camera be stored in the cloud?

A cloud service subscription is necessary for video storage, with a trial period offered at no charge. If content, the subscription follows automatically after the trial, or you may cancel during the trial without incurring charges if not fully satisfied.

Image: A visual representation of common questions and their answers, providing quick troubleshooting guidance for users.

7. Specifications

8. Warranty and Support

For warranty information or technical support, please refer to the contact details provided on the product packaging or visit the official GridTera website. Keep your purchase receipt as proof of purchase.

For further assistance, you may also refer to the GridTera Store on Amazon: GridTera Store