Xega XG-13

Xega 4G Cellular Security Camera User Manual

Model: XG-13 | Brand: Xega

1. Product Overview

The Xega 4G Cellular Security Camera (Model XG-13) is a portable, battery-powered security solution designed for both indoor and outdoor use, especially in locations without Wi-Fi access. It features 2K (3MP HD) resolution, color and infrared night vision, two-way audio, PIR motion detection, and flexible storage options. Its robust IP66 waterproof design ensures reliable operation in various environmental conditions.

Xega 4G Cellular Security Camera with a smartphone displaying live feed

Figure 1: Xega 4G Cellular Security Camera and its remote viewing capability.

Xega 4G Cellular Security Camera features including 4G SIM, 6000mAh Battery, 3MP HD, PIR Motion Detection, Clear Night Vision, Instant Alert, 2-Way Audio, Dual-mode Storage

Figure 2: Key features of the Xega XG-13 camera.

2. Setup Guide

2.1 Package Contents

Ensure all items are present in the package:

2.2 Initial Charging

Before first use, fully charge the camera's built-in 6000mAh battery using the provided power cable. A full charge ensures optimal performance and battery life.

2.3 SIM Card Activation

The camera comes with a pre-inserted Eiotclub SIM card. Activation requires a monthly data plan for 4G connectivity. The SIM card is built-in and cannot be replaced. Refer to the included SIM card documentation for data plan details and activation steps. A 300MB trial data is typically included.

Xega 4G Cellular Security Camera showing various application scenarios like indoor, outdoor, construction sites, and RVs, highlighting 4G LTE signal and no Wi-Fi support

Figure 3: The camera's versatility across different environments due to 4G cellular connectivity.

2.4 App Installation and Pairing

  1. Download the 'Ubox' app from your smartphone's app store (iOS or Android).
  2. Register an account and log in.
  3. Power on the camera.
  4. In the Ubox app, select 'Add Device' and scan the QR code located on the camera or its packaging.
  5. Follow the on-screen prompts to complete the pairing process. Ensure Bluetooth is enabled on your phone for initial configuration.

Video 1: An overview of the 4G Cellular Security Camera with SIM Card, demonstrating its indoor capabilities and key features.

2.5 Mounting the Camera

The camera can be placed on a tabletop or mounted using the included bracket. Use the positioning sticker to mark drill holes, then secure the mounting bracket with the screw package. Attach the camera to the bracket, adjusting the angle as needed.

Xega 4G Cellular Security Camera being sprayed with water, demonstrating its IP65 waterproof rating

Figure 4: The camera's IP65 waterproof design allows for outdoor placement.

3. Operating the Camera

3.1 Live View and Remote Access

Once paired, open the Ubox app to access the live 2K HD video feed from your camera anytime, anywhere. You can share the live view with family or friends through the app.

Video 2: A short preview demonstrating the 4G Cellular Security Camera's live viewing capabilities.

3.2 Two-Way Audio

Utilize the two-way audio feature to communicate with individuals near the camera. The built-in microphone and speaker allow for clear conversations, whether to greet visitors or deter unwanted guests.

A child talking to the Xega camera via two-way audio, with speech bubbles showing 'OK Mom' and 'Baby, be careful!!'

Figure 5: Demonstrating the two-way audio function for communication.

3.3 PIR Motion Detection and Alerts

The camera features Passive Infrared (PIR) motion detection. When motion is detected, you will receive instant notifications on your Ubox app. Sensitivity settings can be adjusted within the app to minimize false alarms.

Xega 4G Cellular Security Camera detecting motion with yellow boxes around two children playing, and a notification pop-up showing 'Xega Alarm: Alert Message Motion'

Figure 6: PIR motion detection provides instant alerts to your smartphone.

3.4 Night Vision

The XG-13 supports both color night vision and infrared (IR) night vision, allowing clear monitoring up to 50 feet in low light or complete darkness. The app allows you to switch between modes.

Comparison of 2K Super HD Color Night Vision and Infrared Night Vision from the Xega camera

Figure 7: The camera offers both color and infrared night vision for clear visibility.

3.5 Video Recording and Storage

Recordings can be stored locally on a TF (microSD) card (up to 128GB, not included) or via cloud storage. A 30-day trial for cloud storage is typically provided. Videos can be replayed or downloaded directly through the Ubox app.

Video 3: A brief demonstration of the Xega 4G Cellular Security Camera's portability and ease of use.

4. Maintenance

4.1 Battery Management

The 6000mAh battery provides extended operation. Battery life varies based on usage (e.g., frequent live view, motion alerts). Recharge the camera when the battery level is low, indicated by the app. For continuous power in outdoor settings, consider pairing with a compatible solar panel (sold separately).

4.2 Cleaning

Wipe the camera lens and body periodically with a soft, damp cloth to remove dust and debris. Avoid using harsh chemicals or abrasive materials that could damage the camera's finish or lens.

4.3 Firmware Updates

Regularly check the Ubox app for available firmware updates. Updates often include performance improvements, new features, and security enhancements. Follow the in-app instructions for firmware updates.

5. Troubleshooting

IssuePossible CauseSolution
Camera offlineNo 4G signal, low battery, SIM card issueCheck 4G signal strength, recharge battery, verify SIM card activation/data plan
Poor video qualityWeak 4G signal, dirty lensRelocate camera for better signal, clean lens
No motion alertsPIR sensitivity too low, app notifications disabledAdjust PIR sensitivity in app, enable app notifications
Battery drains quicklyFrequent live view, excessive motion eventsReduce live view time, adjust PIR sensitivity, consider solar panel
Cannot connect to appIncorrect pairing, app glitchEnsure correct QR code scan, restart app/camera, re-pair device

6. Specifications

FeatureDetail
Model NameXG-13
Connectivity Technology4G Cellular (No Wi-Fi Support)
Video Capture Resolution2K (2304*1296P) / 3MP HD
Night VisionColor Night Vision, Infrared Night Vision (up to 50ft)
Battery Capacity6000mAh (Rechargeable)
Water Resistance LevelIP66 Waterproof
Storage OptionsTF Card (Max 128GB), Cloud Storage
Audio2-Way Audio
Motion DetectionPIR Motion Detection
MaterialAcrylonitrile Butadiene Styrene (ABS)
Dimensions (L x W x H)4.72 x 3.94 x 3.15 inches
Item Weight12 ounces

7. Warranty and Support

7.1 Warranty Information

Xega products typically come with a standard manufacturer's warranty. Please refer to your purchase documentation for specific warranty terms and duration. Extended warranty options may be available.

7.2 Cloud Storage Trial

A 30-day trial for cloud storage service is included with your camera. After the trial period, a subscription is required to continue using cloud storage features.

7.3 Customer Support

For any technical assistance, troubleshooting, or warranty inquiries, please contact Xega customer support. Contact information can typically be found on the official Xega website or within the Ubox app's 'Help' or 'Support' section.

A customer service representative with a headset, smiling and ready to assist

Figure 8: Xega customer support is available to assist with your needs.

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