Introduction
This user manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your Protmex 2-in-1 Cordless Pole Saw. Please read this manual thoroughly before initial use and retain it for future reference.
The Protmex 2-in-1 Electric Pole Saw is a versatile tool designed for both high-reach branch trimming and ground-level cutting tasks. It features a powerful motor, dual battery system, and an adjustable pole for various applications.
Product Components
The package includes the following components:
- 8-inch Mini Chainsaw unit
- Extension Pole
- 2 x 4.0Ah Lithium-Ion Batteries
- Battery Charger
- Safety Glasses
- Gloves
- Shoulder Strap
- User Manual
Setup
1. Battery Charging
Before first use, fully charge both 4.0Ah Lithium-Ion batteries using the provided charger. A full charge typically takes 2 hours. Ensure the charger is connected to a standard power outlet and the battery is correctly inserted into the charger.
2. Assembly (Pole Saw Configuration)
- Attach the 8-inch mini chainsaw unit to the extension pole. Ensure it clicks securely into place. The pole is designed for no-assembly retraction and extension.
- Adjust the length of the extension pole to your desired working height. The maximum total working length can reach up to 15 feet (based on a 6ft person holding the pole at shoulder level, 60 degrees from the ground).
- Attach the shoulder strap for improved balance and reduced strain during extended use.
3. Initial Chain Tension Check
After inserting the battery, perform a test run without load. Check the chain tension. If the chain appears loose, adjust it before proceeding with any cutting tasks. Refer to the "Maintenance" section for detailed chain tension adjustment instructions.
Operating Instructions
1. Safety Precautions
- Always wear the provided safety glasses and gloves during operation.
- Ensure a stable footing and clear working area.
- Keep bystanders and pets at a safe distance.
- Do not operate the saw in wet conditions or near flammable liquids/gases.
- Disconnect the battery before performing any adjustments or maintenance.
2. Starting and Stopping
To start the saw, press the safety lock button and then squeeze the trigger. Release the trigger to stop the saw. The stepless speed control allows for precise cutting by varying trigger pressure.
3. Cutting Techniques
- Pole Saw Use: For high branches, extend the pole to the appropriate length. Use the shoulder strap for support. Position the saw blade against the branch and apply steady pressure. The 180° rotating handle allows for optimal cutting angles.
- Mini Chainsaw Use: Detach the chainsaw unit from the pole for ground-level tasks or smaller cuts. Hold the unit firmly with both hands, ensuring a secure grip on the rubber-coated handles.
Maintenance
1. Chain Lubrication
The Protmex pole saw features an automatic oil lubrication system. Ensure the oil reservoir is filled with appropriate chainsaw bar and chain oil before each use. This system ensures smooth operation and extends the life of the chain and bar.
2. Chain Tension Adjustment
The saw is equipped with a tool-free chain tensioning system. To adjust the chain tension:
- Ensure the saw is turned off and the battery is removed.
- Locate the adjustment knob on the side of the saw.
- Turn the knob to adjust the chain tightness.
- After adjustment, turn the knob clockwise to secure it firmly. Verify that the chain is tightly fastened to prevent loosening during operation.
3. Chain and Guide Plate Replacement
Replacing the chain and guide plate is designed to be a breeze. Consult the detailed instructions in the full user manual for specific steps on how to safely replace these components to ensure optimal performance.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Saw does not start | Battery not charged or improperly inserted; Safety lock not engaged before trigger. | Ensure battery is fully charged and correctly inserted. Press safety lock button before squeezing trigger. |
| Chain loosens frequently | Insufficient chain tension; Adjustment knob not secured. | Adjust chain tension using the tool-free knob and ensure it is tightened clockwise after adjustment. Check tension before each use. |
| Reduced cutting performance | Dull chain; Insufficient lubrication. | Sharpen or replace the chain. Ensure the auto oil system reservoir is filled. |
Specifications
- Model: PTX-DUA-C
- Blade Length: 8 inch
- Motor Power: 900W Brushless Motor
- Chain Speed: 0-10 m/s (approx. 33 ft/s)
- Battery Type: 21V Lithium-Ion
- Battery Capacity: 2 x 4.0Ah
- Charging Time: Approx. 2 hours
- Minimum Telescopic Length: 126 cm (4.1 ft)
- Maximum Telescopic Length: 275 cm (9.0 ft)
- Maximum Total Working Length: Up to 15 ft (with user)
- Product Dimensions (packed): 130 x 13 x 8 cm
- Item Weight: 5.31 kg (11.7 lbs)
- Housing Material: Metal PA6
Warranty and Support
Protmex offers a 12-month quality guarantee for this product. Additionally, you can enjoy 3 years of after-sales support and 24/7 customer service.
If you have any questions, inquiries, or are not satisfied with the product, please do not hesitate to contact the Protmex support team. They are available within 24 hours to provide assistance.
For support, please visit the official Protmex store or contact customer service through the platform where you purchased the product.
