User Instruction Manual
This manual provides detailed instructions for the installation, operation, and maintenance of your Volteck CTV-31W WiFi Robotized Dome Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety. Keep this manual for future reference.
Please check the package to ensure all items are present:

Image: The Volteck CTV-31W WiFi Robotized Dome Camera, showing its white dome design and antenna.

Image: The included AC power adapter with its cable, essential for powering the camera.
The Volteck CTV-31W camera offers a range of advanced features for comprehensive surveillance:

Image: Diagram highlighting key features of the Volteck CTV-31W camera, including two-way audio, video rotation, memory card slot, full-color night vision, and intelligent tracking.

Image: An example of the Volteck CTV-31W camera mounted on an exterior wall, demonstrating a typical outdoor installation.

Image: Illustration showing a hand interacting with a mobile app interface, indicating control of the camera via the Tuya Smart app, available on App Store and Google Play.
| Problem | Possible Cause | Solution |
|---|---|---|
| Camera not powering on | Power adapter not connected or faulty. | Ensure the power adapter is securely plugged into the camera and a working power outlet. Check the adapter for damage. |
| Unable to connect to Wi-Fi | Incorrect Wi-Fi password; Camera too far from router; 5 GHz Wi-Fi network. | Verify Wi-Fi password. Move camera closer to the router. Ensure you are connecting to a 2.4 GHz Wi-Fi network. |
| Poor image quality | Dirty lens; Insufficient lighting; Network bandwidth issues. | Clean the camera lens with a soft cloth. Ensure adequate lighting or check night vision settings. Verify your internet connection speed. |
| Motion detection not working | Motion detection disabled; Sensitivity too low; Incorrect detection zone. | Enable motion detection in the app settings. Adjust sensitivity. Configure detection zones correctly. |
| Two-way audio not functioning | Microphone/speaker muted in app; Network issues. | Check app settings to ensure audio is enabled and not muted. Verify stable network connection. |
| Feature | Specification |
|---|---|
| Model Number | CTV-31W (Manufacturer Model: 49557) |
| Resolution | 3 MP (720p video capture resolution) |
| Camera Voltage | 12 V DC |
| Camera Current | 1 A |
| Adapter Voltage | 100 V AC - 240 V AC |
| Adapter Current | 200 mA - 150 mA |
| Adapter Frequency | 50 Hz / 60 Hz |
| Dimensions (Height x Diameter) | 21 cm x 10 cm (Product: 10.49 x 20.24 x 12.65 cm) |
| Weight | 480 g |
| Connectivity Technology | Wired (Power), Wi-Fi (Data) |
| Special Feature | Night Vision (Full-Color) |
| Usage Environment | Outdoor, Indoor |
| Mounting Type | Wall Mount |
| Color | White |
| Max. MicroSD Card Capacity | 128 GB |

Image: Diagram illustrating the dimensions of the Volteck CTV-31W camera, showing a height of 21 cm and a depth of 10 cm.
Your Volteck CTV-31W camera comes with a 1-year warranty from the date of purchase, covering manufacturing defects. Please retain your proof of purchase for warranty claims.
For technical support, troubleshooting assistance, or warranty inquiries, please contact Volteck customer service through their official website or the contact information provided with your product packaging.
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