ANNKE AU-N48WHR4-V2-76GK-V1-OP 3MP Wireless Security Camera System User Manual

1. Introduction

Thank you for choosing the ANNKE 3MP Wireless Security Camera System. This manual provides detailed instructions for the setup, operation, and maintenance of your new security system. Please read this manual thoroughly before installation and retain it for future reference.

What's in the Box

Verify that all components are present and in good condition upon unboxing.

1x 10-Channel 5MP Network Video Recorder (NVR)
6x 3MP Wireless Security Cameras
7x Power Adapters (one for NVR, six for cameras)
1x 3-meter Antenna Extension Cable
1x USB Mouse

ANNKE 3MP Wireless Security Camera System components including NVR and six cameras

Image: The ANNKE 3MP Wireless Security Camera System, showcasing the NVR unit and multiple wireless cameras.

2. Setup Guide

Follow these steps to set up your ANNKE wireless security camera system.

2.1 Initial Connection

Connect the NVR: Plug the NVR into a power outlet using its dedicated power adapter. Connect the NVR to a monitor or TV via HDMI or VGA cable. Connect the included USB mouse to the NVR.
Connect the Cameras: Plug each wireless camera into a power outlet using its power adapter. The cameras will automatically pair with the NVR within minutes.
Network Connection (Optional but Recommended): For remote viewing and firmware updates, connect the NVR to your router using an Ethernet cable.

Diagram showing the three easy steps for setting up the ANNKE security system: plug in NVR, plug in camera, and link NVR to a TV or monitor.

Image: Visual guide for the initial plug-and-play setup, illustrating connections for the NVR and cameras.

2.2 Mobile App Setup

For remote access and advanced features, download the ANNKE Sight app.

Download the App: Search for "ANNKE Sight" on the App Store (iOS) or Google Play Store (Android) and install it.
Create an Account: Open the app and follow the on-screen instructions to register a new account.
Add Your Device: Tap the "+" icon to add your NVR. Scan the QR code on the NVR or manually enter its serial number. Follow the prompts to complete the device addition.

Video: An official overview of the ANNKE 10 Channel 3MP Security Camera System, demonstrating its features and ease of setup.

3. Operating Your System

Understand the key functions and how to operate your ANNKE security system.

3.1 Live View and Recording

Access live camera feeds and manage recordings through the NVR interface or the ANNKE Sight app.

NVR Interface: Use the USB mouse to navigate the NVR menu. Select a camera to view its live feed, access playback, or configure settings.
Mobile App: Open the ANNKE Sight app, select your device, and tap on a camera to view its live stream. You can also access recorded footage, take snapshots, and record video directly from your phone.

3.2 Motion Detection and Alerts

The system features advanced motion detection to minimize false alarms.

Person Detection: AI algorithms differentiate between humans and other moving objects, reducing alerts from pets or swaying branches.
Customizable Detection Zones: Define specific areas within the camera's view where motion detection should be active.
Alerts: Receive instant push notifications on your mobile device and email alerts when motion is detected.

Image showing a child and a dog in a yard, with a green box highlighting the child, indicating smart AI person detection.

Image: Smart AI Person Detection in action, accurately identifying a person while ignoring a pet.

Human Detection

A green lawn with a fence in the background, highlighted by a blue rectangular motion detection zone.

Detection Zone Setup

3.3 Two-Way Audio

Communicate with visitors or deter intruders using the built-in microphone and speaker on the cameras.

Activation: In the ANNKE Sight app's live view, tap the microphone icon to speak and the speaker icon to listen.
Noise Cancellation: The cameras are equipped with noise-cancelling microphones for clear audio transmission.

Comparison image showing a phone screen with a delivery person, one labeled 'Other's' with a muted microphone icon, and another labeled 'ANNKE' with a message 'Your express arrived.' and clear audio waves, demonstrating noise-cancelling two-way audio.

Image: Illustration of the noise-cancelling microphone feature, showing clear two-way communication via the app.

3.4 Night Vision

The cameras provide clear surveillance even in low-light conditions, with up to 100 ft (30 meters) of night vision.

Automatic Activation: Infrared (IR) LEDs automatically activate in low light, switching the camera to black and white night vision mode.
Clarity: 3MP resolution ensures details are visible even at night.

Split image showing a backyard with a pool in daylight (labeled 'Day') and the same scene at night in black and white (labeled 'Night'), demonstrating 2K Super HD clarity in both conditions.

Image: Day and night comparison, highlighting the 2K Super HD clarity of the camera system.

A street scene at night, captured by the security camera in black and white, demonstrating night vision capabilities.

Image: Night vision footage of a street, showing clear visibility in darkness.

3.5 Remote Access

Monitor your property from anywhere using the ANNKE Sight app on your smartphone or tablet.

Multi-Device Support: View live feeds and playback on various devices, including smartphones, tablets, and personal computers.
Secure Connection: Your data is protected with encryption protocols.

A hand holding a smartphone displaying a live security camera feed, illustrating remote viewing.

Image: A smartphone displaying a live camera feed, demonstrating remote viewing capabilities.

3.6 Smart Home Integration (Alexa)

Integrate your ANNKE system with Amazon Alexa for convenient voice control.

Voice Commands: Use simple voice commands to view live camera feeds on compatible Alexa-enabled devices with screens (e.g., Echo Show).
Hands-Free Monitoring: Get instant access to your camera views without needing your smartphone.

A woman in a kitchen interacting with an Amazon Echo Show device, which displays a live feed from an ANNKE security camera, demonstrating hands-free Alexa control.

Image: A user interacting with an Alexa device to view a camera feed, showcasing smart home compatibility.

4. Maintenance

Regular maintenance ensures optimal performance and longevity of your security system.

4.1 Cleaning

Camera Lenses: Gently wipe camera lenses with a soft, lint-free cloth to remove dust or smudges. Avoid abrasive cleaners.
NVR Unit: Keep the NVR free from dust by periodically wiping its exterior. Ensure ventilation openings are clear.

4.2 Firmware Updates

Check for and install firmware updates regularly to enhance system stability, security, and features.

Via NVR: Access the NVR's system settings menu to check for available updates.
Via App: The ANNKE Sight app may notify you of available updates for your devices.

4.3 Hard Drive Management

The NVR includes a 4TB hard drive for continuous recording.

Recording Modes: Configure continuous, scheduled, or motion-triggered recording modes via the NVR settings.
Storage Overwrite: By default, the system will overwrite the oldest footage when the hard drive is full.

An ANNKE outdoor security camera mounted on a brick wall, with rain falling, demonstrating its IP66 weatherproof rating.

Image: An outdoor camera enduring rain, highlighting its IP66 weatherproof design for reliable outdoor use.

5. Troubleshooting

This section addresses common issues you might encounter with your ANNKE security system.

5.1 No Video Display on Monitor

Check Cables: Ensure the HDMI/VGA cable is securely connected between the NVR and the monitor.
Power: Verify that both the NVR and the monitor are powered on.
Input Source: Confirm the monitor's input source is set correctly (e.g., HDMI1, VGA).

5.2 Cameras Not Connecting to NVR

Power: Ensure all cameras are powered on.
Distance: Cameras should be within range of the NVR's wireless signal. Obstacles like thick walls can reduce range.
Re-pairing: If a camera loses connection, you may need to manually re-pair it with the NVR through the NVR's system settings.

5.3 No Remote Access via App

NVR Network: Ensure the NVR is connected to your home network via Ethernet.
Internet Connection: Verify your home internet connection is active.
App Login: Confirm you are logged into the correct ANNKE Sight account and the NVR is added to your device list.

6. Specifications

Detailed technical specifications for the ANNKE AU-N48WHR4-V2-76GK-V1-OP system.

Feature	Specification
Brand	ANNKE
Model Number	AU-N48WHR4-V2-76GK-V1-OP
Connectivity Technology	Wireless
Video Capture Resolution	3MP (2K Super HD)
NVR Channels	10 Channels (5MP NVR)
Special Features	App Control, Human Detection, Privacy Masking, Two-Way Audio, Weatherproof (IP66)
Memory Storage Capacity	4 TB Hard Drive
Power Source	Corded Electric
Night Vision Range	Up to 30 Meters (100 ft)
Recording Mode	Manual, Schedule, Motion-triggered
Hardware Interface	802.11 b/g/n (Wireless), USB 2.0, RJ45 (Ethernet)
Viewing Angle	70 Degrees
Product Dimensions (NVR)	10.03 x 9.44 x 1.77 inches (255 x 240 x 45 mm)
Product Dimensions (Camera)	5.88 x 2.48 x 5.79 inches (175 x 63 x 147 mm)
Operating Temperature	-4°F to 140°F (-20°C to 60°C)

Close-up view of an ANNKE wireless security camera, highlighting its design and antenna.

Rear view of the ANNKE NVR unit, showing various ports for connectivity.

Image: A close-up of an ANNKE camera and the NVR's rear panel, showing connectivity options.

7. Warranty and Support

ANNKE provides a limited warranty for its products. Please refer to the official ANNKE website for the most current warranty policy and terms.

7.1 Technical Support

If you encounter any issues or have questions not covered in this manual, please contact ANNKE technical support.

Online Support: Visit the official ANNKE support page for FAQs, troubleshooting guides, and contact forms.
Email Support: Contact support@annke.com for assistance.
Phone Support: Check the ANNKE website for regional phone support numbers.

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