Jacchozhi OS595

Jacchozhi Fingerprint Smart Lock with HD Camera

Model: OS595 - User Instruction Manual

1. Introduction

Thank you for choosing the Jacchozhi Fingerprint Smart Lock with HD Camera. This advanced keyless entry system offers multiple unlocking methods, integrated video doorbell functionality, and remote management via a mobile application. Designed for enhanced security and convenience, this manual provides detailed instructions for installation, setup, operation, and maintenance to ensure optimal performance and longevity of your smart lock.

2. Safety Information

Please read all safety instructions carefully before installation and use. Failure to follow these instructions may result in damage to the product, property, or personal injury.

3. Package Contents

Verify that all components are present before beginning installation:

Jacchozhi Smart Lock components including front and rear panels, keys, and key fobs.

Image: Overview of Jacchozhi Smart Lock components, including the main unit, physical keys, and key fobs.

4. Product Overview

The Jacchozhi Smart Lock integrates multiple security and convenience features into a sleek design. Key features include:

Security Video Smart Lock for Home with icons for HD Camera, 2-Way Audio, 360 Fingerprint, App Control, Built-in WiFi, Voice Prompts.

Image: Key features of the Jacchozhi Smart Lock, including HD camera, two-way audio, fingerprint recognition, app control, built-in WiFi, and voice prompts.

5. Installation

Before installation, ensure your door meets the following requirements:

Installation size requirements for the smart lock, showing door thickness, backset, and hole diameter measurements.

Image: Diagram illustrating the required door dimensions for smart lock installation.

5.1. Door Preparation

  1. Remove your existing lock and handle.
  2. Use the provided installation template to mark and drill any necessary holes on your door.

5.2. Installing the Mortise Lock Body

  1. Insert the mortise lock body into the edge of the door.
  2. Secure it with screws. Ensure the latch bolt is facing the correct direction for your door's swing.

5.3. Installing the Front and Rear Panels

  1. Connect the cable from the front panel to the rear panel.
  2. Align the spindle with the mortise lock body.
  3. Mount the front panel on the exterior side of the door.
  4. Mount the rear panel on the interior side, securing it with the provided screws.
  5. Ensure the handle operates smoothly and the lock engages properly.

6. Setup

6.1. Battery Installation

  1. Open the battery compartment on the rear panel.
  2. Insert 4 AA alkaline batteries, ensuring correct polarity.
  3. Close the battery compartment. The lock will power on and may provide a voice prompt.

6.2. App Download and Pairing (Tuya App)

  1. Download the Tuya Smart app from your smartphone's app store (iOS or Android).
  2. Register or log in to your Tuya Smart account.
  3. In the app, tap '+' to add a device. Select 'Security & Video Surveillance' then 'Smart Lock (Wi-Fi)'.
  4. Follow the on-screen instructions to put the lock into pairing mode (usually by pressing a button on the rear panel or keypad).
  5. Connect the lock to your home Wi-Fi network via the app.
Smartphone displaying the Tuya Smart app interface for smart lock control.

Image: App control interface for the smart lock, showing remote unlocking and settings management.

6.3. Adding Users (Fingerprints, Passcodes, Key Fobs)

All user management is performed through the Tuya Smart app.

A person using the keypad on the smart lock, with icons showing multiple unlocking methods: fingerprint, IC card, key, app, and password.

Image: Visual representation of the multiple unlocking methods available for the smart lock.

7. Operating Instructions

7.1. Unlocking Methods

A hand touching the fingerprint sensor on the smart lock for quick unlocking.

Image: Fingerprint unlocking in action, highlighting the speed and convenience.

Smart lock keypad with examples of family, visitor, and service staff passwords.

Image: Password unlocking options, including permanent, temporary, and visitor codes.

Physical keys next to the smart lock, indicating traditional unlocking method.

Image: Physical key unlocking as a backup method for the smart lock.

7.2. Video Doorbell and Intercom

When a visitor presses the doorbell button on the smart lock:

Smart lock with integrated video doorbell and a smartphone displaying a live video feed of a visitor.

Image: The smart lock's video doorbell feature, showing a visitor on the screen.

A person interacting with a visitor via the smart lock's two-way audio feature on a smartphone.

Image: Two-way audio and remote unlock functionality, allowing communication with visitors via the app.

7.3. Remote Management

With the built-in Wi-Fi module, you can manage your lock remotely via the Tuya Smart app:

7.4. Auto-Lock Feature

The smart lock is designed to automatically lock itself after the door is closed, providing an added layer of security without manual intervention. This feature can typically be configured or disabled within the Tuya Smart app settings.

Icons representing auto-lock, built-in WiFi, temporary password, long-lasting battery, emergency power, and low battery alert features.

Image: Additional thoughtful features of the smart lock, including auto-lock and built-in WiFi.

8. Maintenance

8.1. Battery Replacement

The lock operates on 4 AA batteries and can last up to 6 months. The lock will provide a low battery alert when replacement is needed. To replace batteries:

  1. Open the battery compartment cover on the interior panel.
  2. Remove the old batteries.
  3. Insert 4 new AA alkaline batteries, ensuring correct polarity.
  4. Close the battery compartment cover.

In case of complete battery depletion, use the emergency power port (Micro-USB) on the exterior panel with a power bank to temporarily power the lock and gain access.

8.2. Cleaning

Clean the lock's surface with a soft, dry cloth. Do not use harsh chemicals, abrasive cleaners, or solvents, as these can damage the finish and electronic components. Regularly wipe the fingerprint sensor to ensure optimal performance.

9. Troubleshooting

ProblemPossible CauseSolution
Lock not respondingDead batteries; loose cable connection.Replace batteries; check cable connection between panels; use emergency power.
Fingerprint not recognizedFinger wet/dirty; unregistered fingerprint; sensor dirty.Ensure finger is clean and dry; re-register fingerprint; clean sensor.
Passcode not workingIncorrect passcode; keypad malfunction.Verify passcode; try re-entering; check for keypad damage.
Cannot connect to Wi-Fi/AppIncorrect Wi-Fi password; weak signal; router issues.Verify Wi-Fi password; move router closer; restart router; re-pair lock with app.
Video doorbell not notifyingApp notifications disabled; poor Wi-Fi connection.Enable app notifications; check Wi-Fi signal strength.
Lock alarm triggers frequentlyForced entry attempt; sensitivity setting too high.Check for tampering; adjust alarm sensitivity in app settings if available.

10. Specifications

FeatureDetail
BrandJacchozhi
Model NameSmart lock with camera and handle (OS595)
Lock TypeBiometric, Keypad
MaterialAluminum
ColorBlack
Item Dimensions (L x W x H)12 x 9 x 3.5 inches
Item Weight4.2 Pounds
Connectivity ProtocolBluetooth, Wi-Fi
Control MethodApp, Remote, Touch
Controller TypeAndroid, iOS (Tuya Smart App)
Power Source4 x AA Alkaline Batteries
Battery LifeUp to 6 months (approximate)
Special FeaturesAuto-Lock, Fingerprint, Fob Unlock, Touchscreen, HD Camera, Video Doorbell, 2-Way Audio
Recommended UsesHome, Front Door
UPC730425956865

11. Warranty and Support

Jacchozhi provides a standard manufacturer's warranty for this product. Please refer to the warranty card included in your package or visit the official Jacchozhi website for detailed warranty terms and conditions.

For technical support, troubleshooting assistance, or any inquiries regarding your Jacchozhi Smart Lock, please contact Jacchozhi customer service through the contact information provided on their official website or within the Tuya Smart app's support section.

Note: Keep your purchase receipt as proof of purchase for warranty claims.

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