VIISAN S21

VIISAN S21 Document Scanner User Manual

Model: S21 | Brand: VIISAN

Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your VIISAN S21 Document Scanner. The VIISAN S21 is a versatile USB document camera and scanner designed for high-resolution scanning of various documents, including large A2 and A3 sizes, books, and 3D objects. It features advanced technologies such as automatic flattening, page-turn detection, and powerful OCR capabilities.

Please read this manual thoroughly before using the device to ensure optimal performance and longevity.

Package Contents

Upon unboxing, please verify that all items listed below are present:

Setup

1. System Requirements

Ensure your computer meets the following minimum system requirements:

2. Driver and Software Installation

Before connecting the scanner, download and install the appropriate drivers and software from the official VIISAN website. Follow the on-screen instructions for installation.

Screenshot of VIISAN software download page on a computer screen with the scanner on a desk.

Figure 1: Download and install the necessary software from the VIISAN website.

3. Hardware Connection

  1. Place the VIISAN S21 scanner on a stable, flat surface.
  2. Connect the USB cable from the scanner to an available USB port on your computer.
  3. Place the scan pad on the desk directly under the scanner's camera lens.
VIISAN S21 Document Scanner set up on a desk with a document on the scan pad, showing the scanning light.

Figure 2: Proper setup of the VIISAN S21 Document Scanner with the scan pad.

Operating Instructions

1. Scanning Documents

The VIISAN S21 is capable of scanning various document types and sizes, up to A2 (16.54" x 23.39") and A3 (11.69" x 16.53").

Diagram showing the 26MP high resolution and adjustable A2/A3 height of the scanner.

Figure 3: The scanner offers 26MP resolution and adjustable height for A2/A3 documents.

Images showing the scanner being used to scan newspapers, maps, books, and 3D objects.

Figure 4: The VIISAN S21 can scan various items including large format documents and 3D objects.

2. Advanced Scanning Features

3. Built-in 3-Level LED Light Control

The scanner features a built-in high-brightness LED lamp with three adjustable levels. This provides optimal lighting for scanning and reading, especially in low-light conditions. Adjust the brightness using the touch control on the scanner arm.

Note: Using the built-in LEDs in bright environments or with highly reflective papers is not recommended as it may cause glare.

Image showing the scanner's built-in LED light illuminating a document, with an inset showing a finger touching the light control.

Figure 10: The 3-level LED light control for optimal illumination.

Maintenance

To ensure the longevity and optimal performance of your VIISAN S21 Document Scanner, follow these maintenance guidelines:

Troubleshooting

If you encounter issues with your VIISAN S21 Document Scanner, please refer to the following common troubleshooting steps:

ProblemPossible Cause / Solution
Scanner not recognized by computer.
  • Ensure the USB cable is securely connected to both the scanner and the computer.
  • Try a different USB port.
  • Verify that the correct drivers and software are installed. Reinstall if necessary.
  • Restart your computer.
Scanned images are blurry or unclear.
  • Ensure the document is placed flat and within the scanning area.
  • Clean the camera lens with a soft, dry cloth.
  • Adjust the scanner's height to match the document size.
  • Check lighting conditions; adjust the built-in LED light or use external lighting. Avoid highly reflective surfaces.
Software crashes or freezes.
  • Ensure your operating system and scanner software are up to date.
  • Close other demanding applications.
  • Reinstall the scanner software.
OCR not working correctly.
  • Ensure the document is clear and well-lit.
  • Check if the correct language pack is selected in the OCR settings.
  • The quality of the original document (e.g., handwritten text, complex fonts) can affect OCR accuracy.

If the problem persists after attempting these solutions, please contact VIISAN technical support for further assistance.

Specifications

FeatureDetail
Model NameS21
BrandVIISAN
Resolution26MP (5888*4522 pixels), 300 DPI
Max Capture SizeA2 (16.54" x 23.39"), A3 (11.69" x 16.53")
Scan SpeedUnder 1.5 seconds/page
Connectivity TechnologyUSB
Supported OSWindows 7, 8, 10, 11, macOS 10.12 or later
OCR LanguagesSupports over 130 languages
LED LightBuilt-in 3-level high-brightness LED lamp
Item Weight2.2 pounds (approx. 1 kg)
Package Dimensions19.84 x 7.56 x 6.93 inches
ManufacturerVIISAN
Country of OriginChina
Diagram showing the dimensions and parts of the VIISAN S21 scanner, including LED fill light, main lens, adjustable height, aluminum column housing, base, USB ports, and anti-theft protection.

Figure 11: Detailed part descriptions and dimensions of the VIISAN S21 scanner.

Warranty and Support

The VIISAN S21 Document Scanner comes with a 1-year warranty from VIISAN.

For technical assistance, troubleshooting, or warranty claims, please contact the VIISAN tech support team. Refer to the official VIISAN website for the most current contact information.

VIISAN Official Website: VIISAN Store on Amazon

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