1. Product Overview
The Cable Matters 20Gbps USB-C Switch (Model 201343) allows you to share a single USB-C or Thunderbolt 4 monitor or docking station between up to three computers. This device supports high-speed data transfer, video resolutions up to 8K@30Hz on Windows, and 4K@60Hz on macOS, along with 140W Power Delivery charging for the active device. It is designed to streamline your workspace by enabling seamless switching between multiple host devices.
Image: The Cable Matters 20Gbps USB-C Switch, a compact silver device with three input ports and a pigtail output cable, shown alongside its remote control.
Key Features:
- 20 Gbps Data Transfer: Supports high-speed data transfer for demanding applications.
- 8K Video Resolution: Up to 8K@30Hz on Windows, 4K@60Hz on macOS.
- 140W Power Delivery: Provides fast charging to the active connected laptop.
- 3-in-1-Out Switching: Connects up to three computers to one USB-C peripheral.
- RF Remote Control: Conveniently switch between devices without additional software.
2. Setup and Installation
Follow these steps to set up your Cable Matters 20Gbps USB-C Switch.
Package Contents:
- 1 x Cable Matters 20Gbps USB-C Switch (Model 201343) with 1.6ft Pigtail Cable
- 3 x USB4 20Gbps Cables (3.3ft)
- 1 x RF Remote Control
- 2 x Hook-and-Loop Pads
- 1 x Contact Card
- 1 x Box
Image: A visual representation of all items included in the product package, including the switch, three USB4 cables, remote control, and documentation.
Connection Instructions:
- Connect the Switch to your Peripheral: Connect the pigtail cable from the USB-C Switch to your USB-C or Thunderbolt 4 monitor or docking station.
- Connect Computers: Use the included USB4 20Gbps cables to connect each of your three computers to the input ports (labeled 1, 2, 3) on the USB-C Switch.
- Power Delivery (Optional): If your monitor or docking station provides Power Delivery, the switch will pass up to 140W of power to the currently active computer. Ensure your peripheral is connected to a power source.
Image: A diagram illustrating the connection flow: three PCs connect to the USB-C switch, which then connects to a USB-C monitor or docking station, enabling one-touch switching.
Important Compatibility Notes:
- Use only the included USB4 20 Gbps cables. Do not use Thunderbolt 3/4/5 cables as this may cause compatibility issues.
- The switch works with USB4 and Thunderbolt 4 docks. However, its 20 Gbps bandwidth (compared to 40 Gbps for most docks) may limit the number of displays or the maximum resolution/refresh rate.
- macOS only supports one external display through this switch.
- Avoid USB-C docks with built-in pigtail/captive cables to prevent compatibility issues.
Image: A comparison diagram showing that Windows/Linux (11th Gen CPU or higher) supports dual 4K@60Hz expansion via a docking station, while macOS supports only one monitor expansion (4K@60Hz).
Image: A diagram illustrating that when using a Thunderbolt 3 device (monitor, laptop, or dock) with the switch, only one external display is supported, and output is limited to 4K@60Hz with a Thunderbolt 3 dock.
3. Operating the Switch
The USB-C Switch offers both manual and remote control options for switching between connected computers.
Manual Switching:
Press the numbered buttons (1, 2, or 3) on the top of the switch to select the desired computer. The corresponding LED indicator will illuminate.
RF Remote Control:
Use the included RF remote control for convenient switching from a distance.
- Press buttons 1, 2, or 3 on the remote to select the corresponding computer.
- The 'Next' button cycles through the connected computers sequentially.
Pairing a New Remote:
To pair a new remote, connect the switch to a computer. Press and hold the 'Pair' button on the remote for 5 seconds until the LED on the switch stops flashing.
Image: A close-up view of the USB-C switch connected to a monitor, with the remote control shown in the foreground, indicating how to pair a new remote by pressing and holding the 'Pair' button.
Power Delivery Functionality:
The switch supports up to 140W Power Delivery. Note that only the currently selected (active) computer receives charging power. Other connected devices will not charge simultaneously.
Image: A laptop connected to a docking station via the USB-C switch, showing the laptop charging with a 90% charge indicator, highlighting the 140W pass-through Power Delivery feature.
4. Maintenance
To ensure optimal performance and longevity of your USB-C Switch, follow these maintenance guidelines:
- Keep the device in a cool, dry place, away from direct sunlight and extreme temperatures.
- Clean the exterior with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials.
- Ensure all cables are securely connected to prevent signal loss or intermittent issues.
- Do not attempt to disassemble or repair the device yourself. Refer to qualified service personnel if needed.
5. Troubleshooting
If you encounter issues with your USB-C Switch, refer to the following common problems and solutions:
No Display or Intermittent Video:
- Cable Check: Ensure you are using the included USB4 20Gbps cables. Verify all connections are secure.
- Compatibility: Confirm your monitor and computer support the selected resolution and refresh rate. Remember macOS supports only one external display.
- Bandwidth Limitation: If using a docking station, the switch's 20Gbps bandwidth may limit the number of displays or maximum resolution compared to a direct 40Gbps connection.
- Power Cycle: Disconnect and reconnect all cables, then restart your computers and monitor.
No Data Transfer or Peripheral Functionality:
- Active Port: Ensure the correct input port is selected on the switch.
- Cable Integrity: Inspect USB4 cables for damage.
- Docking Station Type: Avoid USB-C docks with built-in pigtail/captive cables, as these can cause compatibility issues.
No Charging:
- Active Computer: Only the currently selected computer receives Power Delivery. Ensure the desired computer is active.
- Power Source: Verify your monitor or docking station is properly powered and capable of providing Power Delivery.
RF Remote Not Working:
- Battery: Check and replace the remote control battery if necessary.
- Pairing: Re-pair the remote control with the switch as described in the 'Operating the Switch' section.
Video: An official product video demonstrating the features and functionality of the Cable Matters 20Gbps USB-C Switch, including its ability to switch between multiple computers, support high resolutions, and provide power delivery.
6. Specifications
| Feature | Specification |
|---|---|
| Model Number | 201343 |
| Data Transfer Rate | Up to 20 Gbps |
| Video Resolution (Windows) | Up to 8K@30Hz / 5K@60Hz / 4K@144Hz |
| Video Resolution (macOS) | Up to 4K@60Hz (single external display) |
| Power Delivery | Up to 140W (to active device) |
| Connector Type | USB-C |
| Switch Type | Solid-state |
| Operation Mode | ON-NONE-ON |
| Material | Copper (internal components) |
| Package Dimensions | 6.77 x 5.59 x 1.61 inches |
| Item Weight | 12.7 ounces |
7. Warranty and Support
Warranty Information:
Cable Matters products typically come with a limited warranty. Please refer to the warranty card included in your product packaging or visit the official Cable Matters website for detailed warranty terms and conditions specific to your region.
Customer Support:
For technical assistance, troubleshooting, or product inquiries, please contact Cable Matters customer support through their official website or the contact information provided in your product documentation.
You can also visit the Cable Matters Store on Amazon for additional product information and resources.
