BESTHERM TANIN 1000W Ceramic Dry Inertia Electric Radiator User Manual

1. Introduction

This manual provides essential information for the safe and efficient installation, operation, and maintenance of your BESTHERM TANIN 1000W Ceramic Dry Inertia Electric Radiator. Please read these instructions carefully before using the appliance and retain them for future reference.

The BESTHERM TANIN electric radiator features a ceramic heating core, designed to provide optimal heating comfort. Its dry inertia technology ensures consistent warmth and contributes to energy savings. With pre-recorded weekly programs and a customizable option, the radiator adapts to your lifestyle, delivering precisely adjusted heat.

2. Safety Instructions

General Safety:

• Ensure the radiator is installed by a qualified professional in accordance with local electrical regulations.
• Do not cover the radiator, as this can lead to overheating and fire hazards.
• Keep flammable materials, curtains, and furniture at a safe distance from the appliance.
• Do not insert objects into the radiator's openings.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.

Electrical Safety:

• Before any installation or maintenance, ensure the power supply to the radiator is disconnected at the main circuit breaker.
• The radiator must be connected to an electrical circuit with appropriate overcurrent protection.
• Do not use the radiator if the power cord or plug is damaged.
• This appliance is rated IP24, meaning it is protected against solid objects over 12.5mm and splashing water from any direction. It is suitable for bathroom use in specific zones as per electrical regulations.

3. Product Overview

The BESTHERM TANIN 1000W electric radiator is designed for efficient and comfortable heating. Key features include:

• Ceramic Heating Core: Provides rapid temperature rise and prolonged heat diffusion even after the unit is switched off.
• Intuitive Programming: Offers 3 pre-recorded weekly programs (P1/P2/P3) and 1 customizable program.
• LCD Touch Screen: For easy navigation and setting adjustments.
• Fil Pilote 6-Order Compatibility: Supports various modes including Comfort, Comfort -1°C, Comfort -2°C, Eco, Frost Protection, and Off.
• Enhanced Safety Features: Includes an open window detector, child safety lock, and overheat protection.

4. Installation

Mounting:

• The radiator is designed for wall mounting. Ensure the wall surface is capable of supporting the appliance's weight (approximately 7.3 kg).
• Use the included fixings for secure installation.
• Maintain adequate clearance around the radiator for proper heat circulation and safety.

Electrical Connection:

• This appliance is designed for single-phase connection.
• Always connect the Blue wire to Neutral and the Brown (or Red) wire to Phase.
• Do not connect the Black wire to ground. The Black wire is exclusively for control via a central thermostat (Fil Pilote).
• Ensure all connections are secure and comply with local electrical codes.

For detailed visual instructions on installation and programming, scan the QR code below or visit the Bestherm YouTube channel.

5. Operation

The radiator features an intuitive LCD screen and touch controls for easy operation and programming.

Modes of Operation:

You can select from 6 modes via the Fil Pilote (pilot wire) system, if connected:

• Comfort: Maintains the set comfort temperature.
• Comfort -1°C: Maintains a temperature 1°C below the set comfort temperature.
• Comfort -2°C: Maintains a temperature 2°C below the set comfort temperature.
• Eco: Maintains a reduced temperature for energy saving.
• Frost Protection: Maintains a minimum temperature (e.g., 7°C) to prevent freezing.
• Off: Turns the heating off.

Programming:

The radiator offers flexible programming options:

• Pre-recorded Programs (P1/P2/P3): Choose from three factory-set weekly programs designed for common usage patterns.
• Customizable Program: Create your own weekly heating schedule to perfectly match your needs.

Refer to the on-screen menu for detailed instructions on selecting modes and customizing programs. The intuitive interface allows for easy modification of settings.

Open Window Detection:

The radiator is equipped with an automatic open window detector. If a sudden drop in temperature is detected, indicating an open window, the radiator will temporarily stop heating to conserve energy. Heating will resume once the window is closed or after a set period.

Child Safety Lock:

Activate the child safety lock feature to prevent accidental changes to settings by children. Consult the on-screen menu for activation and deactivation procedures.

6. Maintenance

Cleaning:

• Before cleaning, always disconnect the radiator from the main power supply.
• Allow the radiator to cool down completely.
• Wipe the exterior surfaces with a soft, damp cloth. Do not use abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
• Ensure no water enters the internal components of the radiator.
• Regularly remove dust from the air vents using a soft brush or vacuum cleaner to maintain optimal performance.

7. Troubleshooting

If you encounter any issues with your BESTHERM TANIN radiator, please refer to the following common troubleshooting steps before contacting customer support:

• No Power: Check the main circuit breaker and ensure the radiator is properly plugged in.
• Radiator Not Heating: Verify that the desired temperature is set higher than the ambient room temperature. Check the operating mode (e.g., not in 'Off' or 'Frost Protection' mode if heating is desired). Ensure the child safety lock is not preventing adjustments.
• Overheat Protection Activated: If the radiator stops heating and displays an error, it may have overheated. Disconnect power, allow it to cool, and check for any obstructions around the vents. Reconnect power after 30 minutes.
• Open Window Detector Triggered: If the radiator stops heating unexpectedly, check if a window or door is open. Close it, and the radiator should resume normal operation.
• Inconsistent Heating: Ensure the room size is appropriate for the 1000W power output (up to 10m²).

If the problem persists after performing these checks, please contact Bestherm customer support.

8. Specifications

9. Warranty and Support

Your BESTHERM TANIN radiator comes with a 2-year warranty. Bestherm is committed to providing reliable, innovative, and eco-responsible products for your daily comfort.

Our after-sales service is based in France, ensuring prompt and efficient support to guarantee your satisfaction.

Contact Information:

• Online FAQ: Visit our website for frequently asked questions: www.bestherm.fr/pages/faq
• Telephone Assistance: 03 20 47 05
• Email Support: sav@hom-y.fr