1. Product Overview
The BESTHERM LESSO CONNECT electric radiator is designed to provide efficient and comfortable heating for your living space. Featuring a ceramic heating core, it delivers gentle and consistent heat through dry inertia technology, maintaining a stable temperature even after the unit is turned off. Its Wi-Fi connectivity allows for remote control via the Tuya or Smart Life mobile applications, enabling convenient management of heating schedules and energy consumption.
- Optimal Thermal Comfort: Ceramic dry inertia heating core provides soft, homogeneous, and long-lasting heat.
- Smart Remote Control: Wi-Fi connectivity allows control via Tuya or Smart Life apps from your smartphone.
- Flexible Programming: Offers 3 pre-recorded weekly programs (P1/P2/P3) and a customizable weekly program.
- Enhanced Safety Features: Includes overheat protection, child lock, and open window detection.
2. Safety Instructions
Please read all safety instructions carefully before installation and use to prevent injury or damage. Keep this manual for future reference.
- Ensure the power supply voltage matches the radiator's specifications.
- Do not cover the radiator, as this can cause overheating and fire hazards.
- Keep flammable materials away from the radiator.
- Do not insert objects into the radiator's openings.
- This appliance is equipped with overheat protection. If it overheats, it will automatically shut off.
- Activate the child lock feature to prevent unintended operation by children.
- The open window detection feature will temporarily stop heating if a sudden temperature drop is detected, saving energy.
- Installation must be performed by a qualified electrician in accordance with local electrical codes.
- Do not use this radiator in bathrooms or other areas where it may come into direct contact with water, unless specifically rated for such environments (IP24 rating indicates protection against splashing water).
3. Installation
3.1 Mounting
The BESTHERM LESSO CONNECT radiator is designed for wall mounting. Ensure the wall surface is capable of supporting the radiator's weight (7.3 kg) and that there is adequate clearance around the unit for proper heat circulation.
3.2 Electrical Connection
Electrical installation should only be performed by a qualified professional. Follow all local electrical codes and regulations.
- Always connect the Blue wire (Neutral) and the Brown or Red wire (Phase) to the appropriate terminals.
- The Black wire is for control via a central thermostat only. Connect it if your installation includes a central thermostat system.
- Important: Do not connect any wire to the ground terminal.
4. Operation
4.1 Basic Controls and Modes
The radiator features an intuitive touch interface and an LCD screen for easy control. You can select from 6 operating modes:
- Comfort: Maintains your desired comfort temperature.
- Comfort -1°C: Maintains temperature 1°C below comfort setting.
- Comfort -2°C: Maintains temperature 2°C below comfort setting.
- Eco: Energy-saving mode, typically a few degrees below comfort.
- Frost Protection: Maintains a minimum temperature to prevent freezing.
- Off: Turns the heating off.
4.2 Programming
The radiator offers flexible programming options:
- Choose from 3 pre-recorded weekly programs (P1, P2, P3).
- Customize your own weekly program to suit your specific needs.
- Program updates are easily managed via the touch interface and LCD screen.
4.3 Wi-Fi Connectivity and Smart Control
Connect your radiator to your home Wi-Fi network to enable remote control and consumption monitoring via the Tuya or Smart Life mobile applications. The radiator is also compatible with voice assistants like Amazon Alexa and Google Home.
4.4 Installation and Programming Videos
For detailed visual guides on installation and programming, please refer to our official video tutorials.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your radiator.
- Cleaning: Disconnect the radiator from the power supply before cleaning. Use a soft, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners, solvents, or harsh chemicals.
- Dust Removal: Periodically remove dust from the air vents using a soft brush or vacuum cleaner attachment to maintain efficient heat output.
- Inspection: Regularly check the power cord and plug for any signs of damage. If any damage is found, contact customer support for assistance.
6. Troubleshooting
If you encounter issues with your radiator, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Radiator does not heat | No power supply; Overheat protection activated; Open window detected; Incorrect mode selected. | Check power connection and circuit breaker; Allow radiator to cool down; Close windows/doors; Select an appropriate heating mode. |
| Wi-Fi connection issues | Incorrect Wi-Fi password; Router too far; Network interference; App not configured correctly. | Verify Wi-Fi password; Move radiator closer to router or use a Wi-Fi extender; Restart router and radiator; Reconfigure the radiator in the Tuya/Smart Life app. |
| Programming not working as expected | Incorrect program settings; Child lock active; Conflict with central thermostat. | Review and adjust program settings via the LCD screen or app; Deactivate child lock; Ensure no conflict with external control systems. |
| Unusual noises | Thermal expansion/contraction; Loose mounting. | Minor clicking sounds due to thermal expansion are normal. If noises are loud or persistent, check mounting for stability. |
If the problem persists after attempting these solutions, please contact BESTHERM customer support.
7. Specifications
| Feature | Specification |
|---|---|
| Model Number | HT10-24EEW |
| Brand | BESTHERM |
| Power | 1000W |
| Heating Surface | Up to 10m² |
| Dimensions (H x W x D) | 45 cm x 55 cm x 11 cm |
| Weight | 7.3 kg |
| Material | Steel (body), Ceramic (heating core) |
| Thermostat | Intuitive LCD screen |
| Connectivity | Wi-Fi (Tuya/Smart Life compatible) |
| Safety Features | Open window detector, Child lock, Overheat protection |
| Certifications | CE, IP24 |
| Mounting Type | Wall Mount (fixings included) |
8. Warranty and Support
Your BESTHERM LESSO CONNECT radiator comes with a 2-year warranty.
BESTHERM provides fast and efficient after-sales service based in France to ensure customer satisfaction.
Contact Information:
- Online FAQ: Visit our website for frequently asked questions: www.bestherm.fr/pages/faq
- Telephone Support: 03 20 47 05 37
- Email Support: sav@hom-y.fr
